If I could give 6 stars I would. Firstly, I want to state I called in around Thanksgiving for an…read moreemergency - the day we had winds & negative degree blowing winds my furnace went out. I had a young gentleman within 30minutes of my call on location. He stated I may need a new Control Board & we set a time for the next morning to have it addressed. The next day, Chris was out at our house & what a blessing. Not only did he get everything fixed for us, without any new board needed - he walked me through the simple fix that was required. When I forgot, my husband was able to jump on a call with him & Chris even FaceTimed him to help. Talk about above & beyond service!!!! Our furnace did end up calling it quits, as it's many years past its expected life - and him & his team provided the most cost efficient quote, with the fastest turn around time & continuously throughout the process checked in, was overly communicative, and so very helpful throughout the entire process. To be certain I had the best service - I would like it stated that I vetted 6 other companies before deciding on APS. We are now recommending them to everyone & genuinly can't say thank you enough. From the team who answers the phones to the actual techs working to provide heat to our homes, everyone was professional, helpful, extremely kind and informative. A big thank you!!!

They cleaned our duct work. From quote to service day was nothing but professional. The cleaning…read morewas thorough with some issues fixed to make the furnace more efficient. They communicated throughout the cleaning and the clean up was well done. Highly recommend this company if you're looking!!!

Had a new bathroom installed in our basement and the brand new sewer kept backing up. The…read morecontractor said that it couldn't have been from his work and refused to do anything about it. Called Schaal and they came out right away with a camera. Turns out the contractor dropped the flange knockout plug into the sewer line.

Schaal installed a new furnace, AC and water heater in the spring of 2021. We also enrolled in the…read moremaintenance program and still have that. Every year the AC fails to work until someone comes out to look at it. We try to book the free AC service from the maintenance program for late April/early May to have it ready for summer but they constantly call to push those appointments due to "high demand for service calls" and frequently don't get that free visit until we call because the AC is working, usually on the hottest day of the year to that point. This year is no different and we have not had AC since Friday July 17th. Called to set up an appointment and the earliest I was told was available is Monday (July 20) afternoon. I asked about priority scheduling with the maintenance program and they said they would put us on an emergency services waitlist. It is now Sunday afternoon and when I called to check they said nobody will be coming before tomorrow with our scheduled appointment. I cannot believe there are that many other priority customers that with all their technicians they cannot get someone out to my house within 3 days. I can only assume it is because the terms of the program also mean I don't have to pay overtime/weekend rates so they are prioritizing higher revenue customers. If I were a potential customer looking to replace an HVAC system I would not go with Schaal again. If I were a potential customer needing service I would not call Schaal either; look for a better locally owned company (Schall was bought out by private equity a few years ago). I'm giving 2 stars as the installation and service in 2021 and 2022 was as expected but fell off quickly after ownership changed in 2022.

We were overdue for a check and tuneup on our central a/c. We've been blitzed on tv and in the mail…read morewith ads from many heating and cooling companies offering free or less expensive prices for these tuneups but went with Greens since they serviced our furnace when it stopped working in cold January with very short notice (not sure if it is worse to freeze in the winter or swelter in the summer). This time we had to wait several weeks for an appointment but it was not an emergency so we were ok to wait. Turns out our appointment was scheduled for the first day of the June heat wave. Shortly after Mark arrived, he showed us that our blower capacitor needed to be replaced, giving us a bunch of technical measurements that I did not understand at all! However, since our unit is somewhere between 8 and 10 years old, a replacement part did not seem out of the question and our total bill was about just over $150. What I appreciate about Greens is that you are given a time window, called when you are the next service call and called again when the tech is on the way.

Greens appliance, heating and cooling technicians and office staff are outstanding to work with on…read morepurchases. I've completed my kitchen appliances, with Greens. The prices, installation, communication and time frame are all 5 stars. Thanks to everyone, to many to name. Jim W.

The employees did an excellent job unclogging the basement drain ! Highly recommend them !read more

Brian Butler! Great guy, awesome service, great talk, helped get everything set up, gave a…read morespecified step by step process on how our repairs are going, and also gave us information to help our home with future clogs, and overall great experience,

Quality, just like it was their home. I had a water heater…read moreinstalled. Perfect installation Friendly staff/friendly installer.

These guys are very busy and after having them fix a plumbing issue I see why. I had a leak under…read moremy basement floor. They came out and gave me several options and explained everything to me, they were very helpful in making sure I knew what was going on. They came and completed the work and were very courteous and professional. I would highly recommend if anyone has any plumbing issues.

We've used this place multiple times. They're always quick and very efficient. Would highly…read morerecommend

Had previously used this service on a monthly fee basis, but discontinued it due to the cost. When…read moreI called them with an acute plumbing need, I was put off several days and not even allowed to book and hold that appointment - after I said I was going to see if I could find someone to come out sooner. Their website touts 24/7 availability, but they are all about getting you to sign up for their monthly maintenance plan. If you don't, they will not be able to help you in a timely manner.

I love these guys! They did the plumbing for my home when it was built and I've never had a single…read moreproblem with any if their work. I recently hired them to install a gas line for an outdoor grill, they identified the best and most cost effective route for the line, they completed the work promptly and professionally, and their rates were extremely reasonable. The entire staff is friendly and responsive, I have no hesitation recommending them.

The team at Cook Plumbing was GREAT to work with for sure…read more We had a sewer line collapse at the house and Scott and his team fit us into their schedule even though they were super busy on other projects. They did a great job at a very fair price. I would recommend Cook Plumbing to anyone needing any type of plumbing work.

It was very expensive They conducted the extensive research…read moreand determined I had leaking sockets and needed $11k worth of work. I submitted it to the VA but after over 5 months of waiting, I gave up and just went with the thousands of dollars I paid out of pocket for the upgrades to my property and didn't receive any assistance from the VA as promised.

I had the absolute displeasure of working for this sleazy company who tricks their customer base…read moreregularly. They call people with an offer for a "free" breaker panel tune up or something else "free" and then, often without consent, their workers start measuring the electricity levels in the house and make often false claims about things being wrong. I had so many customers call and talk about how the competition of Integra charges at least 3 times less than them too for the same kind of work. You do not want these scammers in your home. If that's not bad enough, they terminated my position because I lost electricity in a tornado that was ruled a state of emergency for my state (I'm a remote worker) and they have been incredibly slow & unhelpful giving me access to my pay stubs and other requested information I need for applications. Truly evil business owned and ran by truly evil people ​