1. Cook Plumbing Corporation - West Des Moines

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West Des Moines, IA

Cook Plumbing Corporation - West Des Moines

3.3 (12 reviews)
Closed • 7:30 am - 4:00 pm

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Response time

2 hours

Response rate

100%

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7 years ago

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6 years ago

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6 years ago

Jeremy and his team at Cook are top notch!!! Ryan was on time, knowledgeable, fast and friendly! Absolutely recommend!!!!!

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10 years ago

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6 years ago

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Ask the Community - Cook Plumbing Corporation - West Des Moines

Holt Plumbing Heating Cooling & Electrical - Holt technicians and trucks

Holt Plumbing Heating Cooling & Electrical

(58 reviews)

plumbing side of things was absolutely wonderful to work with. great communication and explanation…read moreof options. the electric side has been absolutely terrible. I would give them 0 stars. we were told would be a project with no power for 4 hours glass turned into 3 days and 14 hours and counting with power shut off. the first day they shut the power off then left without saying anything. they haven't shown up when they say they will, no communication about why it's taking so much longer. they keep telling us power will be back at a certain time only take take 2+ hours more each day.

I have a service contract with Holt Heating and Cooling, and they've installed my heating and AC…read moreunits, water heater, sump pumps, and RO system. Their office has treated me so badly that I'm ending my contract. On October 15th I got a confusing automated text about my appointment and called to ask a simple question. The receptionist cut me off mid-sentence twice and wouldn't let me explain. I ended the call, and shortly after I got a text saying the team was "too busy," and my appointment that day was canceled. My system was showing a filter warning at the time. A legitimate question about their own text led to my service being canceled. It felt like retaliation. I called back twice that same day asking for a manager. Both times I was told I'd get a callback. It has now been four business days, and no manager has called me. My emails to their executive team bounced back. Today I called again and got the same receptionist, Shanna. She talked over me again, and when I pointed it out, she hung up on me. On top of this, the installers never left the manufacturer manuals for my water heater, sump pumps, or RO system. A company that cancels your service for asking a question, and then won't let you reach a manager for four business days, doesn't deserve your business. Look elsewhere, this is not worth the inflated prices.

Cook Plumbing Corporation - West Des Moines - plumbing - Updated October 2026

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