After a horrible experience with another plumbing company Travis came out quoted the work that…read moreneeded to be done. He was able to send out someone the next day to get the pipe unclogged so we could stay in our home and was out within a week to begin the repairs. His crew was able to complete the work and were so nice. I would recommend Rhiner's to anyone at any time. Great group of guys and the take care of all the issues.

They came out the next day for a sewer backup (septic system) and dealt with it professionally and…read moreknowledgeably.

Called early to ask for repair of an under counter sink that dropped. Kyle -- the repairer --…read moreshowed up within the hour-- assessed and resolved the problem saving me dollars as it related to my granite under-sink counter top. The repair technician-Kyle-- thought outside the box in an efficient and professional manner.

If I could give a 0 star I would. Came in twice to our house to charge us for a service that was…read morenot delivered. Setup for camera and tracing for the second time they came out and then was told that their tool doesn't work when power line is underground the house. Mind you this is after they were already in the middle of "tracing" our line. You guys should have asked before setting up appointments if the customers power line is underground if you already know that you have crappy tools for tracing. You could also have looked around before entering our home that their is no power line above you. Paid for 1K for nothing. Bonus the mess you left all over our bathroom.

I was driving down hwy 169 outside of Adel today. DJs septic truck drove off the road on the…read moreeasement causing rocks to fly up and two of them cracked my windshield in two spots. I called and his response was " ha ha I hope you have good insurance " after asking me if I was behind him still. He apologized taking no responsibility for not staying on the road. Pretty disgusting behavior for a business owner in my book.

DJ helped us with general services plus additional repairs were needed. They did a great job and…read morewill use them again. My neighbor also used their services and was extremely happy.

Randy and crew did an awesome job replacing our water line even after been thrown a curve ball!…read moreGreat guys and we appreciated their service!

Working with Behle was by far the most frustrating experience I've had with a contractor in the…read moregreater Des Moines area. I can't recommend anyone take the time to work with them. Behle eventually completed the job, but not without revising the project plan three times. This caused costs to rise fourfold, along with holding on to larger sums of deposits over time. What was supposed to be a straightforward job took nearly three months to complete. Originally, we were quoted for an 8-foot trenchless pipe repair job. This turned into a full line repair, requiring an additional third-party contractor to dig in the front yard. It took Behle three separate trips to provide an accurate project scope. The job started in early April and wasn't finished until late June, cutting into a family vacation that we had set as a hard deadline. We were consistently left in the dark about the next steps, had no confidence in the accuracy or completeness of any quote provided, and had to chase down their office and management team for details. While Steve and Kelsey were professional and apologetic when discussing these problems, Thomas offered the typical excuse of blaming workers, saying, "people don't want to work anymore and it's hard to find workers." Thomas showed limited sympathy or understanding, and at the end, offered a measly 5% discount for our troubles. Poor project management and poor communication. They get 2 stars for finishing the job they were paid to do.

I have been in construction for 30 years. We just started a project in Desmoines Iowa. Bobs is…read morehands down the worst porta John company I have ever seen. How hard is it to clean a porta John? They do not clean the walls or sanitize. This is a big issue with COVID. They will not install hand sanitizer in their porta johns. You have to pay to rent sanitizer stands that blow over and cost extra. After three calls trying to give them a chance we had to switch to another company called Jim's johns. They include hand sanitizer and sanitize the walls. I guess it is not that hard after all. Just takes some effort.

we have camped at the iowa state fair for many years. we have a coveted "permanent site" and are…read morejust a short walk up a little hill to one of bob's blue kybos. it gets a lot of use, naturally, but in years past, the honey wagon has been by every morning and serviced it, spic and span. not so this year (2017). from the day we moved in--before the fair even began--it was filthy, nearly to the top. it smelled terribly, almost unearthly. the paper dispenser is broken, but someone added a new roll of TP for my bunghole. please monitor the toilets a bit more closely, and if more than once daily is needed, don't you think the campers/customers at the fair deserve it?

Have had service done for a water leak and a problem with the plumbing. David and Matt were the…read moretechs dispatched and both were great. I highly recommend Total Comfort Group.

Jackson explained what was going on in a way I could understand and let me know possible next steps.read more

Fast and efficient septic pumping. Rates a little on the high side but very professional.read more

Called Tuesday morning before Thanksgiving, appt made for 10:30 am on Wednesday. No show, tried…read morecalling left messages and still no response from them. Nice way to leave a customer stranded the day before Thanksgiving and a home full of guests.

Great experience. My dad's home definitely was a challenge for them. I had all there workers over…read moreat one point or another. They were all polite and helpful. They explained everything well and kept me informed of what was going on. They had to work on it one day then the city had to clear their part then they came back and did a continuation. They were determined to not dig up the yard they could get it. They found a large cable and a spoon. It was full of roots and they got it flowing again. The drain itself had never been jetted before and it truly needed it. They offered and gave me a veteran discount off the price which helped with the cost. I was grateful to have found them. I will use them again and also recommend them to family and friends. Thanks guys! Here is a link if you want to copy and watch the video on YouTube. https://youtu.be/qUFyj3UstL4

The employees were friendly an professional. They did the job we needed with no unnecessary expense…read moreor charges. They were exactly what we needed! I will recommend them to all my friends and family. I will call on them anytime in the future if I need them.