Goering Plumbing has tackled some projects in older homes that I refurb and have always done a…read moregreat job. Some plumbing companies would not even consider doing some of these projects as they always entail cast iron pipes/ galvanized plumbing etc. and a lot of lathe and plaster . They arent scared of a little extra work and they have staff that have stayed with the Company for years thus giving their rookies a great learning experience and providing years of valuable experience. They are responsive , use the latest technology and work with the Customer well. Italfusion llc Margaret B.

The lady i the office is incredibly rude saying she was the only one doing paperwork in the office…read more It's summertime in Iowa hire more people to do paperwork if she's stressed out that she yells at people when they call to get information about what their status is. They only have three technicians apparently and so if they get behind, then they reschedule your appointment for three days later. Fully recommend going to another service provider that actually can help you rather than just yell yelling at you on the phone.

After a horrible experience with another plumbing company Travis came out quoted the work that…read moreneeded to be done. He was able to send out someone the next day to get the pipe unclogged so we could stay in our home and was out within a week to begin the repairs. His crew was able to complete the work and were so nice. I would recommend Rhiner's to anyone at any time. Great group of guys and the take care of all the issues.

They came out the next day for a sewer backup (septic system) and dealt with it professionally and…read moreknowledgeably.

I contacted AM PM Plumbing for an estimate on replacing a 15-year old water heater. Brian came out…read morethe same day (within 30 minutes of my phone call) and gave me an estimate on the spot. I later had to cancel the installation, but AM PM Plumbing was very understanding of the situation and polite about it. They were professional and responsive throughout the whole process. I would definitely turn to them in the future for any plumbing needs, and you should too.

I recently called AM PM Plumbing for the first time. Rick was VERY professional and efficient. I…read morehad two plumbing issues that turned out to be much more complex than anticipated, so the AM PM Plumbing tech Rick was zipping in and out of the house to get tools and parts from his truck, and he even had to leave to get something at the store, and he STILL got both jobs done, including cleanup, in an hour, and he charged reasonable prices for only the necessary parts and one hour of labor. AM PM Plumbing is now my plumber of choice for life.

Our AC went out in the middle of the night, by morning it was 81° in the house and extremely hot…read morefor us, worse for our dogs. I called, they were thorough and efficient and since we are a veteran household we have a forever service plan now! They were able to get someone out by 2pm, they called me at 11am and said Al would be able to come out earlier to help. I was so relieved they were able to get here sooner AND the fact AL himself came out was a bonus! Our system is 21 years old and we thought for sure it would need replaced, but he was able to fix it for a fair price! We will 100% call them when we are ready to get our HVAC system replaced. We have a friend for life in Lenz!

They did a great job! They are the best heating & cooling place I've used. The guy who came out…read morewas polite, respectful, took off his shoes inside, worked quickly, and the repair worked right away. They DO NOT CHARGE to come out & diagnose, so I really LOVE that! My one & only critique was that I think the guy could have notified me of the price for the job a little earlier before he did too much work. The price was really fair though, $318 after tax to replace capacitor & no extra charge to come out. I looked online and they run around $60-$300. My unit is 21 years old so that price is on the low-end, but still seems very fair too me. Highly recommend!

These are people of integrity, they could have told me I needed a new water heater, but found the…read moreproblem and fixed it on the spot.

Yelp keeps deleting my review because I believe Golden Rule keeps reporting it. Long story short…read more Avoid this place like the plague

On May 15, 2019, we contacted Roto Rooter at the direction of our Home Warranty Company (HMS /…read moreCross Country) to check our leaking water heater to see if it could be serviced or repaired. I spoke to a woman on the phone who said that someone would be out that afternoon, no one ever showed up or called us. At this point our basement floor is covered in water due to the leak. I called 3 more times during the day of Thursday May 16, 2019 and left 2 voicemails. Finally someone called back at 6:45 pm and said that someone would be out between 8:00 am and Noon on Friday, May 17. A tech came out on the morning of May 17, took photos and said they would submit it to HMS / Cross Country for replacement. We were notified on Monday, May 20 that replacement was authorized by HMS / Cross Country. We were told on Tuesday, May 21 that the replacement hot water heater was in stock at Ferguson's Supply in Clive and Roto Rooter could pick it up on Wednesday or Thursday. My wife contacted Roto Rooter on Thursday since we had not yet heard anything and Roto Rooter claimed that the water heater was not yet delivered. We called HMS / Cross Country and they told us that the water heater was in stock. We called Roto Rooter and they said that they were waiting on it to be delivered. Today, Friday May 24, my wife called HMS / Cross Country and a supervisor named Mary told her that if Roto Rooter called the HMS / Cross Country Authorization Number they could pick it up today. This information was relayed to Katie at Roto Rooter. Roughly 30 minutes later Katie left a voicemail saying that they could not pick up the water heater and it would be delivered on Tuesday May 28 and they would schedule the installation at that time. When I called Roto Rooter back and asked to speak to a manager Katie told me that the manager was not available. I asked for the manager's name and all that Katie would say is that the manager's name is Larry, refused to provide a last name, and that he was not available. Now we are 9 days out with no hot water and Roto Rooter is not willing to go pick up the water heater and claims that they are "slammed with emergency calls". I emphasized that our situation is also an emergency and has been ongoing for over a week and Katie refused to do anything further because it was not their policy to pick up the water heaters, they are usually delivered. UPDATE 5/25/2019: Despite confirming yesterday that they would install the water heater on Tuesday we just got a call from HMS / Cross Country telling us that Roto Rooter has declined the job. We called Roto Rooter and they cancelled the job without contacting us. Katie cried that I bashed her on social media and and Mike was completely rude yet said that reputation is very important to them...guess not. UPDATE 5/25/2019: The head of the plumbing department called regarding my review. He said that he believes the issue is with HMS / Cross Country but made things right. They are wrapping up the install of our water heater now!

Called early to ask for repair of an under counter sink that dropped. Kyle -- the repairer --…read moreshowed up within the hour-- assessed and resolved the problem saving me dollars as it related to my granite under-sink counter top. The repair technician-Kyle-- thought outside the box in an efficient and professional manner.

We've had Bell Brother's for over 25 years. My grandparents even had them. We had to move, getting…read moreolder, wheelchair, etc. We had a new system put in at the new house. Awesome. But we started smelling dust & we're significantly disabled. I called. Sure enough, our duct work was dust! Had it replaced last week. They worked fast because they care. We started to smell dust after the duct work. It's Sunday & I called & Alexa sent Nick O'Neill out right away! WOW! Nick was amazing. He checked everything. He was so patient & explained everything. It's not easy working with the elderly & Disabled. Nick never made us feel like a problem. He didn't get frustrated. He made us laugh. We know everything is safe & Nick is going to check back with us. Many companies say they'll treat you like family. Rarely do they. Bell Brothers is DEFINITELY the ONLY HVAC company for us. For 4 generations. Nobody is like Bell Brothers. And Nick, well that young man should be commended! Thank you Nick so much! Sincerely, Gina Soriano

Called them twice, left message.., ZIP ! They ignored. Will…read morenever use or recommend. Really? To just ignore!? Terrible DSM residents don't need.

Used Dayton to do an entire hvac replacement. Process was extremely smooth from initial meeting…read morewith Nick to installation completed by Axel and his partner. All communication was prompt and customer centric. Followed the rule of getting 3 quotes and Dayton won out based on service, price and warranty. A week in and can tell a difference fingers crossed units continue working.

Dayton Heating completely nailed it with our garage heater install. Oscar and Axel were prompt,…read moreattentive, pleasant to have in our home but most important they were skilled and knowledgeable. I would encourage you to get a bid from Dayton because they were the most competitive and the quality of their work was outstanding! Thank you for making this project so easy!

He did a great job. Water heater went out. Had it replaced that day. Called another place first,…read morewas going to be at least a week before they could come out.

Unreliable. Confirmed appointment but didn't show up. Twice. Had to call another plumbing service…read more Plumbing emergency had to wait for 3 days because of Loren the Plumber.

I have now called on Hometown Hero for two appliances repairs. Once for Samsung dishwasher and now…read morefor a newer Whirlpool washer. Both experiences were wonderful. The techs are professional and polite. They take care of the issue while keeping you fully aware of the potential cost. Full disclosure throughout the entire process. I shy away from calling a "major company" but Hometown Hero conducts business like a small town business. I highly recommend getting over any preconceptions you may have of a larger company and put your trust in them. I have not been disappointed.

Recommended by my real estate agent. Fairly new to area. Made appointment on Friday and was told…read morethey could come Wednesday. Was put on list in case there were cancellations. There were not. Planned ahead and took today off from work -- UNPAID. Had several messages the last few days on how I could track my tech, and when the tech would arrive. Also got texts over the weekend from bot wanting the appliance info I'd already given them when I set apptment, which was weird. Was fully expecting tech today. TRUSTED the company. Got message at 8:07 this morning !!!!! that tech had an emergency and wouldn't be coming. They'd randomly rescheduled me for another WEEK -- on a day I'm not available!!!! They apparently have only ONE repair person??? Is that the story? It didn't occur to them to shift around schedules so they could accommodate folks like me who built their work week around the appointment TODAY???? They think it's good customer service to cancel last minute??? I'm already out a ton of cash because I took today off. I don't know whether this place is good or not, but if they can't figure out how to get a repair person out to a job, if they think it's okay to cancel last minute, if they don't have the thinking skills to see how damaging it is to a client when they cancel last minute -- how the heck am I supposed to entrust they've got the thinking skills necessary to repair my appliance?