Schaal Plumbing, Heating & Cooling replaced our central air conditioning and furnace in our home…read more Schaal were great to work with the entire time as they made the complete project uneventful and painless. Starting with Sam Zeibol who came to our home and diagnosed and explained the reasons we were having the issues we were. Pricing was very reasonable and Sam gave us several options to choose from based on cost and efficiency. He also explained the tax credits and package discounts that were available at the time. The installation professionals from Schaal were efficient, clean and very friendly. They worked their tail off and was very respectful of there surroundings. These young men earn everything they are being paid and left a lasting impression. Overall, we had a first class experience during a very stressful and trying time. We would recommend Schaal with no hesitation.

Schaal did a great job of diagnosing the issues and I would have no reservations about calling them…read morefor any heating or plumbing issues. Sam and Levi were great and explained everything precisely. I would recommend them and if I need any repairs in the future, I would contact them!

Recently my furnace stopped working over the weekend of February 8/9, 2026. The temperature in my…read morehouse dropped to 55 degrees. First thing Monday morning I called Novak and spoke with Jen. Nice lady. Kind. Patient. She listened and took down all the details and shared with me they would send someone out as soon as possible. She kept in touch with me with text messages and let me know that a service person would be out early Monday afternoon. Steve arrived to take a look at the furnace. He found a few parts needed to be replaced. Steve replaced one part that got the furnace and up and running so I could have heat in the house. I made the decision to have the furnace replaced as it was 25 years old. Steve contacted Rob who came out mid-afternoon on Monday to let me know the different Carrier furnaces they carry and prices for each one. I choose the Performance level of furnace that was very much like the Bryant we currently had. Rob said he would call me Tuesday morning with install date and time. He called on Tuesday morning and we set up the install for Thursday of that same week. Scott and Ben arrived at 7am to install the new furnace. At 10am the new furnace was up and running. It felt so good to have heat in the house again. I highly recommend Novak. It took every one of these kind and professional people to get heat back into my house. I call them Team Novak. Thank you Novak. You are the BEST!

I had John come and look at my furnace as it stopped working. He found the problem and referred me…read moreto someone who could fix it faster and cheaper. He got it running for now and did not charge me for the service call. He was polite, kind and professional. Highly recommend!!!!! Thank you, John!!!!

manager is not trustworthy, workers were not competent. Rebuilt house after house fire. they went…read moreover budget and took 3x longer than what was stated. I was lied to repeatedly. they have lawyers to back them up. Very costly mistake and I'm still fixing their incompetence.

I hired this company to remove long-standing cigarette smoke residue from a recent condo purchase,…read moreand I'm truly grateful for their help. From the start, Chris approached my situation with compassion, honesty, and explaining what could realistically be achieved and never overselling anything. The plan of attack was professional, thorough, and Chris genuinely cared about making this home comfortable again. The results were better than I expected--the condo finally smells clean after years of struggling with the odor for months. I highly recommend them for anyone dealing with tough odors. Their integrity and quality of work set them apart.

We are located in Iowa City and used Corridor Duct Cleaning (319-775-5341) today to clean our…read moreMaytag's dryer vent and Bryan, the company's owner, did an outstanding job cleaning away 21 years of accumulated lint, which had not only stopped our dryer from working (the dryer no longer accumulated lint in the filter when drying), but was a real fire hazard. Prior to the dryer stopping working, we had to run 2, usually 3 dryer cycles, to dry only 1 load of wet clothes. Bryan not only removed the clogging lint, but he also cleaned up the mountain of lint from the floor. He expertly removed and reattached the door to the dryer room, ensuring everything was clean and was in perfect working order at the end of his servicing. Bryan also showed us a test to check that our dryer was working well. Bryan served in the Army for 8 years as an MP (military police, in civilian lingo), first in Iraq, then training others for Afghanistan. As a former active-duty Veteran myself, I fully support my brother at arms. For those of you who are supportive civilians, here's a professional who will clean your duct expertly and with an attention to detail one picks up after years of meticulous and responsible military training. Now our dryer works like a charm, thanks to Corridor Duct Cleaning. Lastly, and just as important, Bryan was a very friendly and super nice guy. Glad we went with Corridor Duct Cleaning today. Oh, yes, the price was also very reasonable, especially when Bryan removed 21 years worth of dryer duct/vent lint!

Bryan Sloan is the founder of Corridor Duct Cleaning. I have used his services twice. He is very…read moreprofessional and thorough. Bryan has come to clean the dryer duct and also fix any problems related to the dryer and air duct. The fees are very reasonable. He cleaned everything and installed bird guards. I recommend this company highly.

Servpro was one of several companies offered by our insurance company to help clean up following a…read morefire. They were not thorough, damaged cabinets by trying to improperly removing shelf liner which ruined the finish, left dirty hardwood floors which I cleaned myself but needed reminded to come in and clean the carpets. Further at the end, they tried to bill us for items they didn't do and charged us more for the cabinets than what was charged in the quote that we obtained for them even though they used the company we got the quote from. When I asked for the receipt, they wouldn't provide it even though it would be needed for anything warranty related. They didn't want us to know! Very disappointing they way they do shoddy work and try to scam people who have just been through a disaster!

Read and Learn, and Pass it On. On the evening of 3/29/21…read moreour father's home sustained damage due to an electrical fire. He escaped uninjured but was forced to relocate. This Cedar Rapids home is a pillar on First Avenue's Northwest side and has been in our family since our grandmother purchased it in 1951.   3/31/21 was the day that our father signed the contract with ROBARB, LLC dba SERVPRO of Cedar Rapids, IA to complete the restoration of our family home. The owner, project manager, our father, as well as three family members, and our insurance claims representative, were present at this meeting. They assured our father that SERVPRO could take care of all cleaning, restoration, and storage of his personal property and that the timeline for completion would be 6-9 months.   At the time, it was reassuring that a local company would be overseeing the entire process of restoration, reconstruction, storage, as well as "cleaning". Little did we know that this journey would consume almost three years of our lives. Nov. 29, 2023, marked 32 months to the day that our father signed the contract.   The exorbitant bill has been paid but there is much left to be said. This is a forewarning to anyone who may ever need assistance after a disaster when decision-making is driven by emotions, distress, and uncertainty.   Our father passed away on 10/2021 and was never returned to his beloved home. Throughout the reconstruction, we were continually given multiple completion dates by both the project manager and the owner of the company beginning in July 2022. The delays required our family to obtain two claim extensions from our insurance company and family members who eventually purchased the home were forced to reapply for mortgages due to the expiration of rate locks. By the time they could close on the transaction, their interest rates had increased by over 2%.   Because the project manager was rarely on-site, many unnecessary setbacks occurred. On 5/8/23 the SERVPRO project manager admitted to his failures in a meeting with our family and several Cedar Rapids Building Inspectors.  He assured us that he would "Make it right". This never happened.   Here are just a few of the challenges we were met with: - Multiple subcontractors were used during the reconstruction, including out-of-state subcontractors. Their availability was limited and sporadic. When one subcontractor failed to complete a job, another had to pick up where the first one left off. - The errant disposal of original wood trim that had not been damaged in the fire. New wood base and case moldings had to be milled - and our family was charged for this work. - Family heirlooms were lost at the ROBARB, LLC dba SERVPRO of Cedar Rapids storage facility. - Over $4,300 in damages to personal property were incurred during the move-out with White Glove Movers, as well as during the cleaning process at Servpro's facility in Hiawatha, Iowa. Damages were paid, but their sub-contractors and employees lack the expertise required in dealing with vintage and antique personal property. - A water leak in the kitchen ceiling damaged newly installed drywall due to a sub-contractor failing to properly install a water line -The side entrance to the home was secured by a pole for 2.5 years before a new door was finally installed.   There was a 56% increase in costs from the initial dwelling claim estimate to the actual invoice. The final invoice was 18% more than the actual assessed value of the home. Homes have been built from the ground up in much less time than it took SERVPRO to complete the restoration. If a natural disaster or any unexpected catastrophic event impacts your family, take the time to thoroughly consider all your options. SERVPRO may tout themselves as trusted leaders in the restoration industry with promises to return your property to "like it never even happened" condition but be prepared for a journey that will leave you questioning the capabilities of this business, as well as their ethics. We are steadfast in honoring our father's legacy. He was a lifelong Cedar Rapidian and proud WWII Veteran who believed that ROBARB, LLC dba SERVPRO of Cedar Rapids had the utmost concern for our situation and would complete the repairs of his home in a timely manner. He came from a generation that entrusted people to follow through with what they said they would do. This company failed him miserably.   If our parents and grandparents were alive today, they would be demoralized by what has transpired. Share this review with those who may benefit from it. some Note: Photos of the interior were taken over 2 years post-fire. Please educate yourself and read our account in detail at: https://www.facebook.com/gregamy.stewart/ Greg & Amy (Hanson) Stewart Fairfax, IA   #consumerprotection #likeitneverevenhappened #cleanup #firerestoration #servpro #cedarrapids #disasterrecovery #mitigation #iowabusiness #insuranceclaim  #servprolife #whiteglovemovers

We have a room in our basement where we keep our dogs' crates for when we need to kennel them. We…read morealso have a very old dog who spends almost all of his time in that room. Our carpet shampooer broke quite a while ago, and we reeally fell behind on dealing with how disgusting the dogs make the carpet. I didn't think in my wildest dreams the carpet would be salvageable. We decided to bring in Actually Clean just to try to improve the situation until we figured out what to do. If they had gotten the carpet half as clean as they got it, I would have considered it worth the money. They got the carpet looking like new, though! I am absolutely floored by what a great job they did (pun intended). The guys were both super nice, too! I would definitely recommend this company to anyone who needs a carpet cleaned!

Actually Dirty. They came to pump out our neighbour's…read morebasement and pumped the water all over the sidewalk and my lawn. I live next door. No-one can use the sidewalk as it's full of contaminated water. The dirty water has receded quite a bit in the photo. One of the guys tried to claim the water was clean ... after being extracted from a basement!

Walk-through estimate and clean ducts 10 days later. John is friendly and professional, he…read moreprovided before and after photos as he worked through the house. Our home is fresh and clean as John removed a roll of masking tape and a Casey's napkin, in addition to the dust and small debris from construction. This service is fairly priced and will make a difference in your home.

John was very prompt at returning my phone call and getting my house on the schedule. I appreciate…read morehis discount for veterans and will happily contact him for any future needs