Have used these folks several times before and this time I inquired about a $119 3-room special. I…read morewas not home when they did the job (my wife was) and I had advised here it was a $119 special, but if they had to do anything extra, just be sure to get a quote. After the fact, found out the price was actually $206.....I asked for an explanation from the main office and got a lame response of "did you tell the tech that you were using the special"? Anyway, no further response and even though the carpet is clean, the blatant overcharge and BS response to my question makes me a future non-customer and I urge you to do the same.

Had three bedrooms and a hallway cleaned today. Carpet looks brand new. Tyler was great. Carpet…read moredried in 3 hours. Love Dream Steam.

Ducts got cleaned, but…read more.. Something was ruined and I had to call the company rather than letting me know at the time of the cleaning Secondly, a new furnace filter was (as I understood from the technician) was part of the service. However, they didn't have one so used a spare I had by the furnace.

Great price and great job. Made quite a difference in the air in the house. They were very thorough…read moreand very friendly. Easy to work with! Would highly recommend!

I run a property management company and I've used Juan's for several of our properties and even for…read moremy own home on one occasion. I've even referred several people as well. I now however will never use them again! In February of 2024, I got an invoice for $658.00 and paid it promptly as we had another property also done around the same time period. I didnt check the invoice well at the time (yes my own fault) before paying as I strive to pay our vendors quickly. When I went to file the receipt , I realized this was not one of our properties and I had paid someone else's bill. 20 emails back and forth questioning this which I've had to follow up every single time as they surely wouldn't contact me, all copies of cashed check as requested, receipt as requested and a final email of promise to make it right and pay us back with now no response and still not paid. Juan Flores sent me an email on July 2nd saying he would take care of it and here we are, September and no longer getting replies nor have we been paid. Next will be better business bureau. If you overpay, they will keep the money and just ignore you. Horrible way to do business!

Guys were great!! The both were friendly courteous and did a terrific job. Highly recommend this…read morecompany.

Chase with Pure Air Dryer Vent Cleaners is AMAZING! He came within hours of me finding a dead bird…read morein my dryer vent. He cleaned it all out, and fixed the problem so no more birds would get in! He was very professional and did a great job! I would recommend him to everyone!

Chase from Pure Air cleaned the furnace ducts and dryer vents in our home as well as my niece's…read more Chase responded immediately after requesting a quote. He did an awesome job and was very knowledge. He was kind and courteous. He was concerned with the dryer connection and replaced the elbow joint since it was just duct taped on. He went beyond what was necessary to complete the job. He was very professional and we highly recommend him.

Absolutely wonderful service. I originally called the company for a dryer vent cleaning and a cage…read moreover the dryer vent line so birds couldn't nest. For some reason, I agreed to do a whole vent cleaning (the whole house). I was on the fence about it because the house I bought is only four years old. Let me just say, BEST money ever spent!!! The furnace was absolutely filthy!!! The one technician said it's common for new homes to have their furnaces used with no filter whatsoever and based on the condition of my furnace, that's exactly what it looked like they did. I can't even imagine what would have happened if I didn't have the cleaning. I have never seen a filter so dirty in my entire life! How the furnace was even running should be considered a miracle!!! So all that to say, if you have a new build, you should really consider having your furnace checked. And at four years old, the vents here were atrocious. I am so so thankful I called this company. Seriously! The guys did a phenomenal job.

Called me back right away and scheduled my appointment. The technician was knowledgeable and walked…read moreme through the process! Highly recommend.

Minus in the ability to be timely. Arrived an hour past the time quoted. Not a service to…read morerecommend. The person doing the work was a very good worker. Never again with this company!! Didn't receive the filter that was advertised with the service. Sent an email to express my dissatisfaction. Received no response.

I scheduled to have a dryer vent cleaning for September 11 in the afternoon. All that was asked was…read moremy address, not style of home. The gentleman came out to my house alone and saw the 2nd story dryer vent was too tall to do alone. He said he would contact the main office and have them call to schedule a 2 man crew. 2 days later I called the main office as I hadn't heard anything. I specifically stated I needed a 2 man crew as my dryer vent was too tall for 1 man alone. Today, September 24th, the same gentleman came to my home. Alone. No 2 man crew that I had specifically said was needed. When I called the office immediately after he left, there was no answer. I will not be utilizing their services at all.

When I bought my house the inspector said that he does not do Chimneys and that I would have to do…read morethat separate. He suggested a chimney cleaner in Des Moines. I called them and asked if they could come out and take a look. They informed me that they were too busy to come out and take a look and that they probably could sometime in February. So I looked around on the internet and found Top Notch. I'm glad I did. I have had a lot of service people come to my house for repairs and such and they all seem to fly through the work and are wanting to get tot he next job. I felt that he wanted to do the job to a "T" and make sure everything was in great, not good, great working order. I really appreciated that. He also spent the time to show me the parts and how to operate my fireplace. Thomas went above and beyond anything I thought was possible for a chimney inspection and cleaning. He even made the firebox look brand new by painting the inside and trim.

Tom was fantastic. Our chase cover was old and leaking. He told us we would need a new one…read morefabricated. While we waited he patched the old one for us as a temporary fix (this was a HUGE help as we had a rainstorm but the water stayed out). About a week later Tom called about the cover being in and he came out the next day and installed it. Looks good plus he gave me a lifetime guarantee on the cover and labor. We did not get multiple bids, so I am not sure how his pricing compares but the communication, timeliness, punctuality and overall chimney knowledge was greatly appreciated. I will absolutely call Top Notch in the future.

We called and made a price inquiry. We were offered an appointment time and date but said no…read more Then came a full day of phone calls, texts and voicemails insisting and confirming our appointment. We will never do business with this company. Scamming from the get go.

Was able to get an appointment quickly and they cleaned my vent with no problems. Even fixed a…read morepiece behind the dryer and tested the air flow to make sure it was running properly since it had been taking 2 cycles for the clothes to dry. Now it is 1 cycle and everything is as it should be. Will definitely recommend to others!

The young men arrived on time, and were very polite and professional. They went above and beyond to…read moreclean up after removing debris from an exterior vent. They showed me before and after pictures of my dryer vent cleaning. They were very clean and always removed their shoes in the house.

We remodeled part of our home about a year ago and on the anniversary of the remodel I hired two…read moremops and a bucket to come out and ensure that we are maintaining our new space at the highest level! She was absolutely amazing. This is the first time out of a number of different home cleaning services we've used over the years that we felt like she paid more attention to the details than we ever could! She was efficient and thorough and just generally an awesome person to work with! Highly recommend!

Albana did an amazing job on cleaning my home that I was getting ready to put on the market to…read moresell. She made an appointment to come see the home and gave me a great price compared to my other estimates. She showed up on time and really DEEP CLEANED the home. I've hired numerous cleaning companies in the past, but have never been truly impressed with the end result. This was not the case, all of the walls, trim, floors, appliances, well EVERYTHING. When she was done everything smelled and looked great! I'm sure it helped tremendously in the sale as I had 3 dogs and not the best at keeping my house clean. Thank you so much Albana!