I'm leaving a 1 star only because you can't leave 0. I…read morescheduled carpet cleaning 3 weeks ago, complete with a quote, for this morning. I tried to contact them all day yes and this morning to confirm, but their number just rings to a message saying the mailbox hasn't been set up. I also texted and emailed. No response, and then no show!

I have used Alpine for 7 yrs now. Every service is done like I was a new customer. Great job and…read morewants my business back. No short cuts.

Nate came out to clean our air ducts and he did a great job. He showed up right on time and got…read morestraight to work. He was friendly and professional but was also all business. We love that. He asked if we had questions prior to him starting. Price did increase from our first service in 2022 (nearly doubled) and it took some negotiating to bring the cost down but they worked with us. This is the second time we've used dream steam and if they are honorable to loyal customer pricing, we will hire them whenever our ducts need cleaning. Thank you, Nate.

Have used these folks several times before and this time I inquired about a $119 3-room special. I…read morewas not home when they did the job (my wife was) and I had advised here it was a $119 special, but if they had to do anything extra, just be sure to get a quote. After the fact, found out the price was actually $206.....I asked for an explanation from the main office and got a lame response of "did you tell the tech that you were using the special"? Anyway, no further response and even though the carpet is clean, the blatant overcharge and BS response to my question makes me a future non-customer and I urge you to do the same.

We are so appreciative of all the hard work and time Elaine took to freshen up our home. The…read morecommunication prior to the service was amazing, and our home sparkles like new! It seriously looks better than when we first moved in, and even then our apartment complex had a professional company come in prior to our move-in who did not even do half as great a job as Cleanly. We truly appreciate the service and we will be recommending them to our friends and family. We are definitely looking forward to hosting our friends and family for the holidays in our clean space.

We were seeking bids for janitorial services for my condo building. Yelp offered the ability to…read moreseek quotes from multiple vendors. The owner of Cleanly, Mike, responded quickly to my inquiry and was able to stop by the following day to tour the property. He arrived early for our appointment to review our cleaning needs and provided an estimate by the next day. I really appreciated Mike's prompt response to all my communications with him. Cleanly ended up winning a contract with our building. They were able to provide services within the next few days which we appreciated since our building really needed a cleaning. The owner and his cleaning staff are friendly and professional. They work hard to get the job done and do a good job. I've been extremely pleased with their services from start to finish.

WORST CUSTOMER SERVICE EVER!!!!!! I had a cleaning scheduled for 3/31 (the day before Easter) The…read morecarpets looked worse AFTER than before. They were not even damp. They spent less than 20 minutes "cleaning" 3 rooms, a hall and the stairs. I reached out that day, no answer. Called Momday, was told by receptionist I would hear back, nothing. Called and asked for manager (owner) he told me he would find a resolution and call back....never did. I called and left TWO voice mails with corporate....no call back. I messaged privately on facebook for ONE MORE CHANCE to make it right and someone FINALLY reached out....offering a $50 gift certificate for the $135 service that SUCKED. I had to turn the keys into that house Sunday night so I had to pay another company to come and FIX THEIR MISTAKE!!!! And all I asked was for a refund, which they are REFUSING!!!! DO NOT WASTE YOUR MONEY HERE!!!!!!

I paid a lot for what was actually done. I wanted the animal odors taken care of, so I paid for the…read moredeodorizer, also for scotch guard. The time it took for them to do the work, they couldn't have done what they were supposed to do. When I get my carpets cleaned, they smell fresh after, I didn't have that. I thought it may be just because I was used to the smell, but when my mom came over about 3 weeks later, she couldn't believe I had my carpets cleaned as it was bad. I made a cal to them after this, and the customer service, if you want to call it that, was awful. Interrupted me while I spoke, argued, and then told me it had been a month. Didn't care to help. I hung up and said I'd never use their service again. Almost $300.00 for nothing.

I always wondered if people who write these reviews are family members or employees or actual…read morecustomers. Well, I'm an actual customer. We have used Carpet Pro 3 times and each time our carpets and even furniture has turned out so clean. They were even able to get out rubber cement that has sat in carpet for 8 years which no other place could do. Love this company and will only use them. And the bonus is...they are very reasonable!!

From the owner: Click Business Name for More Information…read more Carpet Pro Cleaning And Restoration is your local carpet and floor cleaning, pet odor and disaster restoration specialist serving Des Moines, IA and the surrounding areas. Carpet Pro Cleaning And Restoration also offers 24-hour emergency water damage restoration. Our truck-powered cleaning equipment provides excellent:* Carpet and upholstery cleaning* Tile and grout cleaning and sealing* Fogging and odor control* Water extraction* Mold remediation* Automotive upholstery cleaningWe also repair and re-stretch your carpets, and offer Scotchgard fabric protectant treatments.We use truck-powered cleaning equipment and less chemicals to get the job done right. Our method shortens drying time using high temperature steam which allows you to walk on the carpet immediately. Because of our powerful method it is not necessary to pre-treat stains or high traffic areas. This means we get your carpet cleaned faster! We will also move your furniture to make your life easier.We accept MasterCard and Visa for your convenience and also work with most major insurance companies.Call Carpet Pro Cleaning And Restoration today for same-day service or to get a free estimate!

Was a rip off. I had them quote me back in 2016 to clean carpet in a basement mother-in-law suite…read more Review dates back from that time in 2016. Guy that came (I think is the owner) was very short and rude with me. I told him the price was too much and he got pissed off he made the drive to Grimes. I didn't appreciate his attitude. I was ready to walk away from the deal, and basically told him "goodbye". He lowered the price a lot since I wasn't going to budge. I reluctantly agreed since I was moving out. Still way too expensive and didn't do a great job. Just went with him since my landlord was forcing me to pay for carpet cleaning, and was busy with other things. I would have gladly gone with someone else. Not recommended.

We have white carpet and had a couple of stains that they were able to get out. They came in and…read morewere very professional and the entire carpet looks fantastic! Another BIG plus is it will be dry in 2 hours!

My carpet looks excellent! They did a wonderful job that was affordable for this single mom!read more

Lathrops Carpet Clean are extremely knowledgeable about carpet fiber and upholstery fabric…read more I also had pet stains, but not anymore. They went above and beyond. I have used them for years. And wouldn't use anyone else. You won't be disappointed.

We used TruClean for the first time and were extremely happy with the results. We had been pet…read moresitting for some friends and had a few areas that needed extra special care, as we were not able to get the stains up. Jerry did the job, came when we expected, and finished after all the rooms and hallway was complete in a timely manner. We will recommend and use TruClean in the future.

I got five bids to clean several rooms of carpet in my house and Jerry with TruClean was the least…read moreexpensive and offered the most flexible service options for the job. I watched Jerry clean the carpets today and, in addition to being friendly and knowledgeable, he is thorough and very professional. I was totally pleased with the way my carpets looked after he finished. I would recommend him and use him again in a heartbeat.

Zerorez came out and cleaned my area rug in my dining room. My rug turned brown. When they send…read moreanother tech out I was told the first tech used to much water on it and that is what ruined my rug. They took it and tried to reverse it but they could not. I was told to find a rug to replace it with and they would reimburse me a portion of the new rug. I have called, sent emails and I can not get a response from them to make this right. I would not recommend this company as they do not take responsibility when they make an error nor do they return phone calls or emails. Poor customer service.

STOP DON'T USE THEM!!! Save yourself and your flooring!…read more They ruined my carpet and then yelled at me. They said and I quote, "we don't guarantee YOU will be happy." I was told to leave a bad review because they don't care so I am doing so in hopes of saving others. DO NOT USE ZEROREZ

Did not do what we needed. Used them before and they did a great job. Would hire them for regular…read morecarpet cleaning great job.

Carpet cleaning companies are a dime a dozen and I had pretty much given up based on some past poor…read moreexperiences. A family member recommended Skinners and they have been great. They have done our carpets a couple of times and they do great work. They have been punctual and friendly and even given me some tips about how to spot treat places (soap and water and a whole bunch of towels to soak up the water). I have a dog and a young child so I appreciate that the use safe biodegradable products.