Need to drain water from my new Hot Tub and call for instructions and product to use which was the Hot Tub System Flush and instructions to remove head rest and filter run motor on high for half hour.. then drain wipe clean replace with clean filter and balance water... Eaze Pezy read more

This company use to be wonderful but has gone downhill. I went online and filled out a service request and never received a response. A few days later I called and nobody answered. I called the following day and again nobody answered so I left a message for them to call back and guess what. No return call. I called again and finally spoke with someone that informed me it would be $199.00 to come out to my home. Once they got here they would give me a quote. The $199 doesn't get deducted it's what they charge just to come to your home.I purchased my Hot Springs hot tub 20+ years ago and have never been charged for them to come out to my house. Something has changed at this place. They use to be a Hot Springs dealer only but appears no longer. If you purchase anything from them beware of these fees they started charging. read more

We are always treated in friendly and professional way when come into the store to have the chemistry of our water checked. We are so grateful for the fact that the store is so near and that the staff are so helpful! read more

Georgia Spa company is one of the few locations that offer salt water hot tubs. Jodi was great at helping us pick out the perfect spa for our family. We went back-and-forth about which spa to get and ultimately settled on the Pulse. She was never pushy and communicated with us while we were going back-and-forth trying to decide. She made us aware that free shipping was going away so that we can take advantage of the best deal. We were lucky enough to be moved up on the list and received the spa just in time for my birthday. Every time I go in, she greets me by name. Overall, the service provided by Jodi is great, she's truly top notch! The only reason I rated Ga Spa a 4 is because we had a few problems with damage caused during delivery of our spa that took a while to be reconciled. Overall, we are very happy. read more

Georgia Spa - Pool & Hot Tub Service Near Me - Kennesaw, Georgia

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great service and very accommodating. made the process very easy. Sauna has not been installed yet because I wanted to wait until a later time to have installed. read more

We just bought a spa from Georgia Spa before the holidays and today the electrician came to hook it up. We haven't filled it with water yet, but I can tell you the entire experience with Georgia Spa Company has been outstanding. Our sales person Lori Christopher Bagley was amazing, extremely professional and just an all around nice lady. She checks on us frequently to make sure everything is going okay. Also Michael and his delivery team were awesome. Michael is very knowledgeable and spent time explaining everything to us. So today we fill it up and hopefully tomorrow we can try it out, can't wait. Thank you for a great experience! read more

Jodi was such a help in purchasing my first ever jacuzzi. She walked me through all options, pros and cons. Additionally, she was super personable and friendly! Also, she was patient and kind when I was running into issues with financing. Can't wait for my hot tub to arrive! read more

The Staff at Kennesaw store are ALL amazing! They know their stuff and always so friendly & helpful. I'm so glad we chose to buy from you.

They have a professional and caring staff. I've enjoyed our business relationship for over 5 years... great to work with and great products. read more

I went into Georgia Spa just to inquire about hot tubs and to see if they had any deals . Jodi was very helpful and knowledgeable. She answered all my questions. I ended up purchasing a very nice reasonably priced spa. I was very happy and satisfied with the service I received. I highly recommend Georgia Spa. read more

I came in looking to buy my first hot tub and was greeted by Jodi right away. She listened to what I was looking for and showed me all of the options that would work for me. Jodi also answered all of my questions and walked me through the process of hot tub care with ease. The rest was also a breeze. Thank you Jodi for help with my first hot tub! I will be back with any further needs. read more

Great delivery and set up by Chris, Michael and Key! They showed up on time and explained everything to me when they were done. I couldn't have asked for better service. read more

My husband and I were in the market for a new hot tub and did a lot of research during this process. It was clear when we walked into Georgia Spa that the Hot Springs spas were the best quality we have seen. Our salesperson Steven was very knowledgeable and found us the best spa for our needs. The ordering process was clearly stated and he went over the contract in a very thorough manner. I would highly recommend going to Georgia Spa to pick out your new hot tub. Very professional and well kept store. read more

I scheduled a spa move, but there was an unforeseen accident that prevented the move. Not GA Spa's fault nor ours, just an accident. Unable to correct the issue the crew had to leave without providing the service. I requested a refund. They refuse and insist on keeping our $440. I completely understand a cancellation fee, but not the entire amount. read more

Mark is a wonderful man and was super helpful it finding our amazing new spa!!! If you are in need of a hot tub, green egg, sauna, or massage chair please go by and see him. read more

Bought a hot tub from Georgia Spa in 2014 and continue to go back and buy supplies and accessories. They have always provide great customer service and answer any and all of my dumb questions Mark the sales rep is amazing and took great care of us!! We love our hot tub and I tel my hubby all the time it is the best $$$ we ever spent read more

Just ordered our sauna from Georgia Spa Company. Steven Bridgers could not have been nicer and accommodating. Extremely knowledgeable. We found exactly what we wanted at price point we were comfortable with read more

We haven't gotten our hot tub yet but if the customer service continues as well as it has been so far, i think we'll be good either way. Steven helped us. We were those annoying people who come in right before you close. He took his time helping and doing everything he could to get us what we wanted and at a great price. We weren't even going in to buy but he took such great care of us and was very informational that we just felt like it was the right purchase! read more

I don't normally write reviews but figure someone could benefit from my recent experience with Georgia Spa. I had shopped around for hot tubs based on the price range I was interested in spending. I ended up buying a Hotspring "Flair" from Georgia Spa in Kennesaw. This model was just coming out, new for 2018 and they did not have one filled. I had always heard to wet test the tub before buying. I did sit in the empty floor model and it seems to fit. I'm 5'8" and 150. I was extremely disappointed in this spa. The lounge seat floated me out or underwater and two of the main other seats blew me off the seat if I didn't support myself with my hands. Obviously there's no way to know this until you wet test it. I decided to go back to Georgia Spa and talked to my salesman Steven. Steven worked for quite some time with me and we talked about options. The store allowed me to "upgrade" to the more expensive Envoy and Steven worked out a pretty good deal for me. Stephanie set up the delivery and swap out the following week. Keith and his crew that delivered the original spa came back out, picked up the old and delivered the new Envoy. Keith and crew were outstanding. I am absolutely thrilled with my new Envoy. Prior to this I had the biggest and best spa Jacuzzi makes and loved it. This spa tops that one! My lesson learned from this experience is wet test a hot tub before you buy it!!!! A little weird doing that in the showroom but I'd highly recommend it. Kind of like buying a car without the test drive. I wanted to thank Stephen, Stephanie and Keith for going out of their way to get me in the right spa. I'd recommend Georgia Spa if you're shopping a hot tub. I'm a happy customer. Great folks. Jim read more

We purchased our Finnelo Sauna from Georgia Spa at the Kenasaw store. The sales staff was very knowledgeable, helpful, and friendly and were able to answer all of our questions. Georgia Spa Staff kept us informed on our estimated delivery date along with electrical requirements to hookup our Sauna. Georgia Spa Staff called and emailed us about our location and location of our Sauna. On the day of delivery and installation, Georgia Spa Staff kept us informed about the delivery time and estimated installation time. The installers were very professional, knowledgeable, and willing to answer our questions. Installation of our 5 by 7 Sauna took about 1 hour and 45 minutes. The installers cleaned up all boxes and packing material and left our Sauna in perfect order. We have used our Sauna daily since having it installed about 2 weeks ago. I would highly recommended The Kenasaw Georgia Spa Staff and their installers for your Sauna. read more

I went into the Kennesaw store with the intent on purchasing a reconditioned Bullfrog. The salesman was very good and talked me into a new clearance Hot Spring hot tub. I waited almost a month to make the final payment and arrange delivery due to a family situation and some home remodeling. I explained that I didn't have a safe deck as of yet and was told I had 1 year for a free move. So it was delivered and set up flawlessly. I have been purchasing my chemicals there as well, and on my 2nd purchase I was informed they recommended a different chemical regimen. I wasn't given any info on it other than to just start using the chlorine-based product and had to do the research myself. On my first valet service, the serviceman did not get the cap on straight and the water slowly drained out of the tub while it was still running. It took numerous phone calls for someone to finally call me back and send out another serviceman. 2nd valet service went smoother. Now I am ready to move my hot tub to my new deck and I have been told their policy is 6 months for the free move, not a year. The salesman is no longer there.... I have enjoyed the hot tub, but I am not happy with their customer service; I wish I shopped around more. read more