While our sales representative was very nice. We spent well over $1000 on cushions alone. About 3 weeks after we got them home. 2 of them started to rip in the stitching. They sent them off to just be restiched. They told us 2 weeks. Then in 2 weeks they said another 2 weeks. These cushions were on a covered screen in porch. They were not in the weather. They send all of there furniture elsewhere to be made, and that company is not looking good in my eyes. As a business owner. Customer service is key! I have had a bad experience!!! DO BETTER IF YOU ARE GOING TO CHARGE THISE PRICES!!!! read more

Always great customer service and superior quality products. You can be at peace with whatever you decide on. I purchased a grill 1 year ago and amazed by the sturdiness and how effortless it is to clean the high quality stainless steel grates. You may pay what may seam pricey but you (as I) will be exceptionally pleased. read more

I am very pleased with the furniture I bought at this store. It is exactly what I was looking for and looks good in my house. I didn't mind waiting for a long time for it to be delivered since the store explained the delay was due to Covid. I bought a love seat, a chair and a rocker. Unfortunately the two men that came to deliver the furniture refused to wear a mask and after arguing, left the furniture outside my house while it was raining and took off. My husband could not help because he has mobility issues so I had to ask my neighbors to help carry the pieces into the house. Before calling my neighbors I called the store and the manager wouldn't get on the phone but after calling several times, while my furniture was getting wet, he offered to come after the store closed which was a long time. I give 4 stars for the furniture but 2* for customer service. Too bad since this was witnessed by other people. read more

I have been shopping at Georgia Patio for many years. The furniture is excellent quality, and the staff is amazing; always courteous, helpful and knowledgeable. I will never shop anywhere else for outdoor furniture! Lisa King, Matt and Heather have always provided exemplary customer service. read more

We really appreciated the very helpful staff, everything from sales to pick up went very smoothly. Lisa was very helpful and prompt with answering all of our questions. We love our new patio set , it is perfect for our enclosed porch. We picked up the set ourselves and Eddie was very helpful in loading everything into our truck , the warehouse is very easy to find. Lisa gave us a map which worked out beautifully. The set was packaged perfectly and safely, therefore no damage at all. We would recommend using Georgia patio for any of your outside patio needs. read more

On Friday, 7/23/21 I went into Georgia Patio Cobb Pl Ln located in Kennesaw to purchase an accessory for my Big Green Egg. I was greeted by a non-white gentlemen at the front desk and was directed where I needed to be to find my item. As I'm walking towards the item, another man in a black polo (staff) looked at me but did not offer any assistance. I found the pizza stone, but had questions. Another salesperson walks to the back with a white customer continuing his sales pitch. I waited patiently as they both walked towards the front. Neither one of the sales person's acknowledged my presence. Both men came back with the lady, continuing conversation with her. Still no acknowledgement. I looked at the product and began to google another source for my purchase. As I'm walking away, the man in the black polo say's "Oh did you need some help"? I replied, "not anymore". (Really I thought). Before I walked out of the front door, I stopped by the front desk to expressed my displeasure at the LACK of customer service that I perceived due to the color of my skin. It became obvious that I was not valued although my money is just as green. I will never shop or spend one dime with this company and I plan to tell everyone I know not to as well. Mind you, there were only 4 customers including myself in the store. Courtney H. read more

I was sold a defective pool chair. I called to get a replacement and I was transferred to the returns Representative Lisa. Lisa was combative and very unpleasant to work with. She was reluctant to return the defective item and told me I was not filling the chair properly with water. I explained that was not the issue and it was warped on the back of the chair. The chair was replaced however I will never purchase again from this store. Lisa provided a horrible experience for us. read more

I've been a customer of Georgia Patio for roughly three years and have spent a few thousands on patio furniture and this is the first time that I've received bad customer service from Matt (the manager). I called to complain about the quality of the recent covers for our furniture that we purchased two weeks ago because our pillows are now getting SOAKED when it rains, and he was very rude and inconsiderate!! Totally unacceptable!!! I'm not sure what's going on, but he should be appreciating any business during these times. I will never purchase anything else from them!!! read more

LOVE this store. We have been customers for many years. Shout out to Matthew Pesci. This store is great and Matthew is very knowledgeable on product. (especially during pandemic) I love my new Adirondack chairs and Fire Pit. Thank you Matt for your continued help! read more

I purchased gas logs from Georgia Patio 6 years ago and not only do they still look great and keep us warm, but Matt is still helpful when I need a suggestion of someone to repair a gas line or install parts for a remote to operate it. Thanks Georgia Patio for being such a great company! read more

Excellent variety to choose from and personnel were exceptionally friendly and knowledgeable. Kudos to Lisa King for the time she spent with us. read more

When we informed the sales associate that we were in need of pillows and cushions for our patio furniture he asked if the furniture was fully exposed to the elements. We said no, he then recommended that we shop at Home Goods and said they had throw pillows on sale and led us to the sale items. He assumed that we could/would not pay for what he was selling. We came into the store fully understanding the types of fabrics and quality pieces the store carries with interest in purchasing. Never assume a customer's needs or wants and their ability to afford what you are selling. Won't go back. read more

Matt is exceptional! His understanding of the furniture from manufacturing to product knowledge is incredible. After visiting several other competitors and being thoroughly unimpressed, we came to Georgia Patio with our guard up. Matt took the time to explain the different sets and quality associated with each piece. He went above and beyond to assure we had pieces for Fathers Day and his follow up after the sale will make me a customer for life. I will refer all friends, family, and co-workers to Georgia Patio. read more

I showed up on a Sunday evening at 6:30 (because Yelp said they were open until 7:00, they close at 6 on Sunday!) And the 2 employee, wish I remembered their names, they were walking out and locking the doors... unlocked them and walked back in with me so a could grab something for my big Green Egg! That was impressive!!! Thank you! read more

Georgia patio provides a fantastic selection of quality outdoor products. The sales staff are helpful but not pushy and made the purchasing process very smooth and easy. read more

Purchased a $2500 Napoleon Prestige-PRO grill. All I can say is BUYER BEWARE. It was a phone transaction and I've never had my CC run through so fast. Then it took twice as long to receive the grill as originally promised after multiple follow-ups with Georgia Patio (GP). In use we have experienced inconsistent hot-spots. When I questioned this with GP, they IMMEDIATELY told me to contact the factory. So, GP took my money and then left me on my own when we had problems. Contacted the factory, in Canada, and learned quite a bit. 1) Napoleon has NO FACTORY AUTHORIZED repair centers in the USA. 2) Their customer service person informed me that their grill was designed to be run on HIGH only with the LID CLOSED. I think I bought an oven. 3) I was finally able to get my issue elevated but only by researching the name of their CEO and emailing him directly (customer service refused to provide that info). 4) In the end, Napoleon says my grill is within spec. If I had to do it over again, and really wanted a Napoleon grill, I would buy it from a big box home center and at least be assured that they would back up the purchase. Their receipts do not say NO REFUNDS on them. read more

They were so helpful in helping us purchase what we needed and in making sure we were happy. Terrific customer service. Have purchased multiple times from them and will definitely buy from them again. Thanks for all your help! read more

If I could give negative stars to this place, I would. I have never been treated with such disrespect as I was here last Friday. The sales associate implied that the items in "his" store were too much above my price point and that I should shop elsewhere. He was rude, condescending and lost a potential big sales order. I intend on letting the owner of this company know exactly what type of sales people he has representing his store. read more

Georgia Patio has a large selection of outdoor furniture, however they do not carry a large inventory. We wanted to purchase a table and 4 chairs. We would told it would take 4 or 5 weeks. We did not want to wait that long. The manager agreed to make phone calls and deliver in 2 weeks. It is now 4 weeks and no definite delivery date as yet. I hate being lied to in order to make a sale. Very bad service. read more

I have been in and out of Georgia Patio for about two years "Just Looking" and the people have been so helpful and never pushy. They have answered numerous questions and left me alone when I said "still just looking". After several visits the first year I bought a Fire Table and love it. Over the last year have looked at spas and finally bought one. Pricing is competitive and sales people helpful. read more

I have visiting GA Patio for the last year mainly for Big Green Egg supplies. They have in stock all of the BGE items you may need. The rest of the store is dedicated to outdoor furniture (duh...it is GA Patio). The variety is nice and I seem to always have a look at whats new since my last visit. I have found the staff is always friendly and willing to assist. If you are an BGE owner and need something this is the place to go in Cobb County! read more