I have bought a few Rugs from Magid for our home. Just picked up this new one on Saturday 12/17 at…read morehis North Point Store for our living room.

Great selection of rugs, we went for one runner and ended up buying 2 plus a larger 8x10 since the…read moreprices were so reasonable. Friendly staff and super helpful, please easy pick up for the larger rug and he loaded it into our car for us. Would definitely recommend and will be back the next time we purchase any rugs for our home. Thank you Magid!

We had a large rug that was in a high traffic den area. Needed it cleaned and we took it to…read moreBenedict's. The price was very reasonable and the rug was ready ahead of the promised date. We now have what looks like a new rug! Highly recommend these guys. They can also handle rugs with spots and odors.

Benedict, Fine Rug Cleaning apparently just allows one day to respond. I would say this, YOU ARE…read morethe company I was complaining about. I invite you to come to my residence and see both of my rugs from home decorators collection. They were purchased at the same time and laid on my lower floor simultaneously. Following a flood in my house I sent one rug to Benedict for cleaning & the other rug I did myself with resolve. I am including pictures that my plumber can verify. Your lengthy rebuttal is no surprise. Trish was pretentious & treated me with extreme distrust (my credit score is consistently in the mid 800's). I have had a long career in perianaesthesia & am familiar with customer relations. It's easier to whitewash your business than to come back with an earnest attempt to learn from or correct the complaint. My review was put up so that other people might consider if you are the best company for them. I have never in my life been asked to pay for someone just to SCHEDULE a pick up & delivery. This is inherently part of Customer Service, and, if you must charge, embody it into your rug quote. Interactions with this company showed a reluctance to give or in any form be gracious. That simple gesture makes the difference between a client feeling valued or not. Further, I have owned many many good rugs, and I have never been asked to pay a fee for blocking. Cleaning the rug, and returning it into its original rectangular shape, is part of the service in from La Jolla to Albuquerque. I should also say that that "additional charge, was never even brought up in the conversation. I do not believe, in any way, that you can correct the effect of your cleaning, but I also believe in free speech. People need to be informed about the failures of companies as well as their achievements.

Extremely knowledgeable about oriental rugs and their condition. My wife and I brought three 150…read moreyear old Caucasian rugs in to be cleaned and repaired. The difference was unbelievable, colors vibrant and repaired areas unnoticeable. Very pleased with the job done and priced fairly.

Alex did an amazing job restoring the beauty and value of our bit up rugs. We also found our dream…read morerug at a fantastic price since we had been looking for an authentic. Alex has a great selection of unique rugs to choose from which is hard to find.

Poor quality. Uses low quality materials and workmanship was poor. Wasted over $2k on them to do…read morebad work.

Bob's Upholstery has been my go-to place for fabric, fringe and upholstery services for over a…read moredecade, and not once have I ever been disappointed. I can be pretty picky, and since sewing and upholstery have been a hobby for decades, I know the difference in excellent quality materials and workmanship versus so-so. (Do not confuse them with Bob's Furniture, as they are a complete different business with no connection to Bob's Upholstery.) This is a three generation business, which was started in Marietta in 1960, and their experience and dedication to their customers is evident. Shawna and her sister and daughter have always been delightful and helpful, and kind enough to fix some things that I goofed up (or purchased poor quality at a place a few doors down from their location). They never cut corners on quality, zippers on cushions and pillows are perfectly completed, and they never over or under stuff. You will definitely see the quality here. I've seen them be extremely patient and courteous with less than delightful customers, so that makes my shopping experience more pleasant. I have recommended them to at least six friends who are also happy with their services and products, and one friend drives over from Alpharetta every time she needs something. Bob's Upholstery is moving in a few months so they need to reduce inventory, so now is the time to snag some great bargains!

Carpet isn't a cheap investment, and frankly I haven't ever been a big fan of carpeting. This…read morechanged when I came across Enhance Floors. My issues with carpeting were numerous. First I have 2 big dogs and our last home's carpet seemed to absorb their scent. It also seemed perpetually stained with Georgia clay foot traffic patterns. Additionally, I'm an allergy sufferer, and it always felt like my old carpet locked in the pollen. And finally, when we finished our basement we bought new carpeting from Lowe's and every time I stepped on it I'd hear this plastic sound. I'm not sure if they screwed up the installation or if the carpet pad just sounded squeaky. In any case, I wasn't a fan. I wanted hardwood and my husband insisted on carpet because he preferred the warm feel, and argued it would better muffle the running around of our rambunctious 5yo and 3yo. He won the argument with the caveat that I got to pick the carpeting. I scoped out the selection at Lowe's, and called Empire. Friends warned me that Empire might be fast but they used hard sell tactics (offers only good for 24hrs, etc.) which provides little opportunity for comparison shopping. My mom had also used them and found the quality disappointing. I spent weeks researching carpeting and installation. I learned that most carpeting companies outsource installation, and that this isn't often covered in their warranties or those warranties are very limited. Then I found Enhance Floors and was impressed with the selection of carpet options and the outstanding installation warranty they offered in addition to the extensive warranty Mohawk offered on the materials. I chose a newer product - Mohawk's Aero - which is hypoallergenic, doesn't stain and doesn't absorb odor. The product is synthetic and environmentally friendly (fully recyclable) and has a built-in felt-like pad that is cushy and breathable so you can suck up allergens when vacuuming. And the texture of the carpet is gorgeous and super soft. The color selection was beautiful too, and we chose "Longhorn" which looks lovely in our home. I never thought I'd love carpeting and I adore this product! Aero has a 10year materials warranty through Mohawk, and Enhance offers a lifetime installation warranty. The business is locally owned and the owner himself comes out to do measurements. Installation is professional, and they are responsive if concerns arise (they even came back to do an odd bathroom closet that had been missed). Pricing was also very fair - well worthy the added peace of mind, professionalism and exceptional quality. I believe they offer 12mo interest free financing too. I was able to get limited time 15mos interest free financing through Mohawk (on special promo from time to time) and Enhance honors that as an authorized dealer. The only drawback is that it can take a couple weeks to schedule your quote. It's well worth it though, so be patient. I highly recommend this company! I'd definitely advise checking out their showroom to decide what type of product best fits your requirements. Some of their carpets actually come with 20yr materials warranties! Crazy. And one last thing... I mentioned my 3yo and 5yo. We've had spilled milk and juice and it actually beads up on the surface of the Aero carpet (won't absorb or stain)... it's the easiest thing to clean up yet somehow miraculously super soft. Mind blowing!

The very best ! They are careful and actually take pride in their work ! You will not be…read moredisappointed!

We had a great experience with Exel replacing a complicated stair runner. Communication could not…read morehave been better from the selection and ordering process through installation and follow up. The installation and on-site serging were perfect. We had put off this improvement because we didn't feel confident with other carpet stores - wish we had come across Excel sooner.

What's not to like!! Josh came out to give a free estimate. Friendly guy with good personality…read more Good and very fair estimate for the work we wanted done. Great quality work at a reasonable price in my opinion. They will now always be our go-to flooring place!

Nice store and the staff is very welcoming. I can't by for…read morethe first time to look around . The Christmas items are so nice and it just felt nice being there . The staff was so friendly. It was a spontaneous trip but I will be back to shop next time .

Wonderful store and they have different set of different rooms similar to rooms to go. Except it is…read morefilled with unique pieces and decorations

I went in asking for brown upholstery weight fabric for backing a 200 year old tapestry that is 8…read morefeet by 11 feet. I needed upholstery weight for structure because it would be hanging but it would be on the back. He looked me straight in the face and told me to go to Hobby Lobby. I don't know why he decided not to serve me, but I won't be returning.

Very good craftsmanship, excellent pricing and reliable service…read more This was our first time using a furniture upholstery replacement service and Budget Upholstery came through for us!