Service was good. The servers and line cooks were very kind! Downside is that every single high chair is broken, so if you have a travel booster seat, make sure to bring it with you. Personally, I'd skip the fried rice option. Noodles definitely tastes better. The medium create your own comes with two choice sides and sticking to noodles, white rice, or cabbage is going to be our way to go in the future. Brown rice was another option, but I'd rather choose cabbage than subject myself to deconstructed fake rice. There were tons of great proteins and a dozen different sauce options at the end. One of the kids chose to go with a bbq theme with chicken, pork, and steak. Another went middle of the road with some standard Asian flavors and a tiny bit of heat. I went full surf & turf with tons of delicious toppings and the spiciest sauces on the bar. Solid heat level, akin to a medium heat in a Thai restaurant. In summary, we downloaded the rewards app and plan to go back. The elementary school kid will definitely do a kids meal size next time. The middle schooler will stick with the small size CYO. As for me, I'll keep going medium CYO because leftovers for lunch are definitely worth it! read more

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Miss this place and was good going back to it. Food was great and so many sauces from the last time I been i believe it was around 2012 in Tallahassee! Definitely look forward to coming back! read more

Genghis Grill - A regular bowl - Mongolian Near Me - San Antonio, Texas

I have always liked this restaurant. It was way better when it first opened years ago but on our last visit, my husband and I both like our food and the service was great. We both got the flavored tea and it was also pretty good. I have never been good at picking what to put in my bowl but there were lots of options that all looked good, so I chose carefully and also only did one non-spicy sauce. The food was delivered very quickly and it's always a fun atmosphere with lots of TVs to watch. read more

Genghis Grill - Mongolian Near Me - San Antonio, Texas

We haven't been to this place since before Covid. Not sure if that's the difference. Most of their menu is ready made "bowls" - the small starting at $10.99 but the waitress told us it was more like a kid size and an adult portion is the "regular" which starts around $13. They still have the build your own (like traditional Mongolian BBQ) but at a slightly higher price. We didn't check that out but maybe should have. They probably stopped the build your own because people were adding too many ingredients costing the business more. Portions small and taste mediocre. Service attentive- nothing wrong there. Place looks shabby. Music WAY too loud. All we go were the regular sized bowls and water - for 3 of us. For the price we paid plus tip, we could have gone to better tasting Panda Express for less $ and larger portions, or our favorite mom and pop Thai restaurant with appetizer and drink plus entrees for the 3 of us. Won't be returning again. read more

Genghis Grill - Bangkok. Fork to compare size of portion. This was before I even ate anything from it. - Mongolian Near Me - San Antonio, Texas

First time at Genghis. I wasn't all that impressed. Food was good, but it took forever to get our food. Since we were waiting for over an hour for our meal, I kept observing the staff and none of them cared to speed things up or work with a sense of urgency. Mind you the place was getting busy but the staff was not helping pick up the speed to cater to the big crowd coming in. I noticed lots of people walk out due to the wait. Also, it was a bit pricey for the small portion of meat and veggies you are able to fit in the little bowls. I got a medium and the medium looked like a small, I can't even imagine the actual size of the small one. The actual restaurant needs a little TLC, it is outdated and worn out. They have potential, they just need to remodel and get new staff or more staff working at a time. Overall, the food wasn't worth the hour and a half wait. read more

Genghis Grill - Create Your Own - Mongolian Near Me - San Antonio, Texas

I love this place. The food is always good. The service is always great. The same young lady always helps me. The ambiance is fun in the evening. Great bar. Although they could mop the floors more often. read more

Genghis Grill - Chicken, tofu, broccoli, carrots, and fried rice - Mongolian Near Me - San Antonio, Texas

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Great location with great pricing, staff was extremely friendly and cooks were very attentive.

Unfortunately they had half of the seasonings. I really hate when they don't have steak seasoning, are you kidding me? This has happened in 2 other different occasions. Ridiculous. They also had the nerve of increasing the price for the small build your own. I don't see a bright future for this franchise, and I hate to say that because I REALLY LOVE eating here. But I know these changes will drive usual customers away, or will rethink before deciding to come here. read more

Genghis Grill - 2024-May New Menu - Mongolian Near Me - San Antonio, Texas

i wish genghis grill wasn't so expensive because it really is delicious! It was quiet at this Genghis but food was fresh and tasty. Our server also seemed so happy to be there even though it was a slow day, it was heartwarming. read more

Genghis Grill - Create Your Own bowl! - Mongolian Near Me - San Antonio, Texas

**UPDATE** The owner, Jeff Macaitis, looked me up on facebook like a stalker and sent me a message accusing me of lying on my review here and said that he was not walking around counting money, that the floors were not sticky, and that they do not charge extra for all of the things that the server told me they charge extra for. He called me a liar and told me he has reported me to Google. Rather than offer to make things right and offer to fix what is obviously horribly wrong with his restaurant, he has doubled down and resorted to insulting me and calling me a liar. I tried to be polite and objective with my review but since he stalked me on facebook, I have attached screenshots of the conversation to this review. Enjoy! Genghis Grill used to be a fun place to go to have a buffet style Mongolian grill experience, with a couple trips through the line to experiment with multiple ingredients and sauces, a fun family atmosphere, and reasonable pricing. The staff also used to be friendly and helpful. Unfortunately, since our last visit a couple years ago, this location has gone WAY downhill. We arrived about 1215 on a Friday afternoon hoping we wouldn't get caught in a lunch rush, but the only other patron in the store was a delivery driver waiting on his pickup order. The seats and benches are worn down and falling apart. The first thing I noticed, actually, was that no matter where I stopped, my feet were sticking to the floor. It was disgusting, and felt like it hadn't been mopped since I had been there two years ago. I was disappointed to find out that gone are the multiple trips to the grill, instead you are encouraged to order menu style from a confusing and long list of both Asian and American quasi-stir fry-ish sounding dishes. You can still go through the buffet to select your ingredients, but the prices are about triple what they previously were for a bowl about the size I might feed to my 2 year old. They also now charge extra for EVERYTHING. You want an egg? Extra. You want rice and noodles? Extra. You want two sauces? Extra. Hell, my soft drink was almost four dollars and the server never came back to check on us so there were no refills, so that was a four dollar cup of coke. The grill cooks were friendly, and cooked our food well and answered our questions. But we were the only two customers in line and still one of our bowls came out about 5 minutes after the first one, which I didn't understand. There was a guy there who appeared to be a manager, who seemed more concerned with counting cash out of the bar till and itemizing cups and bowls than making sure his floors were clean, the buffet was stocked, and customers were taken care of. Overall, a very, very disappointing experience. We both agreed that for $20 each, we could have gone and had a sit down dinner somewhere much cleaner and quieter for more food. Or we could have gone to our local Chinese buffet for about $8 each for lunch and still gotten a stir fry for the same experience, and that comes with a free drink. Definitely will not be back again, sad because this used to be an occasional favorite of ours, but it has gone way, way downhill. It's no surprise that in a busy shopping center at noon it was a (sticky) ghost town. read more

Genghis Grill - conversation with the owner (2/2) - Mongolian Near Me - San Antonio, Texas

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Just awful. Supposed to be a "grill", non descript chicken bits mixed with rice that tasted like it had been cooking all day Staff is fine, but food was the purpose and you won't find it here read more

ZERO STARS. ‍‍‍ This restaurant could be one of if not the best restaurant options in StoneOak if the owner just put a little effort into the quality meat. Literally serves just disgusting cuts of fat to save $ and it's expensive AF $25 a bowl, that is responsible for their lack of success! The owner's daughter does an amazing job running/managing the restaurant. Just sucks the quality of food here puts the Mongolian restaurant name to shame because it could easily be amazing. read more

Check out my banger review video has dropped: https://youtube.com/shorts/5NrPUIGWwgU Fantastic food and service watch my review. read more

Genghis Grill - Restaurant - Mongolian Near Me - San Antonio, Texas

Sunday night before a holiday, so I decide for food delivery. I thought, "Yeah! Genghis Grill!" I've eaten there before, and they're food was great! Everything about the delivery was good, but the food...yuck! I really hate doing this because I usually like this place, but my food was horrible! Like stomach issues for days horrible, not to mention the taste. I only had a few bites of it and had to stop. I don't think I'll be going back there anytime soon. Maybe in the distant future. read more

Genghis Grill - a close up of a plate of food - Mongolian Near Me - San Antonio, Texas

I was very disappointed this last time I went. The self-serve area was a mess. Food everywhere, veggies looked freezer burnt, the stainless steel trays had ice built on them that made it appear As if they hadn't been cleaned in a very long time. This appearance gave the entire meal a bad taste since I felt I wasn't eating in a clean place. read more

Came in for birthday last night. Great selection and great manager. The young man in the front taking care of the orders was awesome and treated me like royalty. Sounds funny.. but it was an awesome experience all the way around. The counters were very clean and the food tasted great. They upgraded me to large bowl since it is my birthday week. Great atmosphere and easy parking. Came in around 8pm last night. Thank you to all. The meatballs, steak and more were great as a whole. First time here as well Large: 3 sides Medium: 2 sides Small: 1 side read more

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Service was slow. Food tasted old and was not fresh. Restaurant was filthy, the tables and floors looked like they hadn't been cleaned in weeks. Just seems like they do not take care of the place. I saw a roach and lost my appetite. Would not come back. read more

Lots of options, quick, great food . My kids love it. Always another win! Great service. We will be back very soon!! read more

We went here for a Sunday Lunch. We chose the medium size 'make it yourself' bowl with Fried Rice. While waiting for the food to cook on the grill we went to wash our hands. There were no paper towels in the bathrooms so the waitress gave us some small paper napkins. I ordered a Coke to drink and it was very Flat tasting. Once the food arrived the rice tasted terrible and was extremely mushy almost like oatmeal. It wasn't very crowded and while our waitress was nice, she wasn't around to service our requests (other than to take our order and drop off the receipt). The two meals , drinks and service were all relatively poor. read more

Food was actually good. First time trying this place. Being from the southeast strawberry margarita tastes like strawberries however the ones here tasted like salt ( I didn't get salt on the rim). Overall, if you're wanting something quick and tasty give it a try. I had chicken and steak, my preferred veggies, salt pepper garlic powder rice and noodles and lime citrus sauce and sweet chili sauce. Provided the right amount of spice. read more

I want to start out by saying I hate giving bad reviews so I'll start with the positive. The food that I made was really good. That being said.....when you walk into the restaurant the floors are sticky and tacky. The table was dirty even though someone had already cleaned it. There were three tables in the entire restaurant and probably 6 employees however the buffet looked like no one had cleaned it in days, food everywhere,on the floor on the counter in wrong dishes. Cross contamination.....I was bound and determined to eat Mongolian BBQ so we powered through. To have them deliver the wrong dish to my wife. Finally we sat down to eat even though the fruit flys were abundant. Lisa's food finally got delivered 15 minutes after mine. When I was done I went to wash my hands in the men's bathroom but walked by the opened women's bathroom obviously having some sort of plumbing issues. Onward to men's bathroom as soon as I opened the door a roach ran under the stall. I'm very sad and hope the management/owner reads this and does something about it. However don't expect anything with today world and environment. I hated to leave this review and I am a fan of Genghis Grill. In the mangers defense he did take 5 dollars of Lisa's bowl. However unless something changes I will not be back to this Establishment. read more

Tried the place for the first time. Food was ok . My boys and I thought the food was a little bland but my wife said her food was good. Restrooms were missing toilet seat covers, hand towels and soap. read more

Great experience. All because of Aaron. He was friendly informative and all around good person. If you can swing in and see Aaron. You will not be disappointed. read more

I don't know how this GG has a better rating than the one in the Forum.. The service was almost non existent and the food buffet where we were supposed to fill our bowls was disgusting. We arrived at a slow time of the day (2:30pm) and instead of cleaning the restaurant, the employees were congregated out of sight and could be heard laughing and joking while we waited to have our bowls given to us. We quickly gave up the wait due to the gross condition of the countertops by the food. The GG in the forum was in much better condition and won't make the mistake of choosing the wrong place again. read more

Adayla was very nice and helped me with everything. She made my bf birthday a great day.

Good food and Great service from our waitress Marina! It was crowded but still was fast

Under new management. One of my favorite restaurants in the area. They have a great selection of ingredients, sauces, desserts, and a full bar. Sports on the TVs. Clean area. Attentive staff. And the new owner, Jeff, stopped by each table to check on the customers' experiences. Very nice guy. I really am rooting for this place to do well! It's a bit of a hidden gem, as their location is on the back side of the building from the 1604 access road (by Main Event). Do yourself a favor, and give them a try! You'll love it!! read more

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excellent customer service every time we dine in or get to go food. Food is always delicious

Our second time to GG and believe it or not you guys are out of fried rice. I would understand if the doors were closing in 15 minutes however you are open for 2 more hours. It wasn't bad enough that tables were seated after us were served ahead of us, but no fried rice!! If it wasn't for the fact that they brought my wife's out first, with fried rice, we would have left. Was just told they would make some more, lovely. There are way too many places to eat in San Antonio so you need to get more servers and have better management of your food supplies or you're not going to make it. read more

I went in to get lunch at Genghis Grill today and it was a great experience. My server Jennifer was so awesome and sweet, and the food was delicious. I'll definitely be coming back. read more

Genghis Grill - white rice and udon with beef and shrimp - Mongolian Near Me - San Antonio, Texas

My sister and I went here for dinner for the first time. The food was superb compared to other Asian foods. We actually ended up ordering more for take out. And we will bring our friends here next time & pretty sure they'll love it. Managers and staffs are friendly and very accommodating. Keep it up! read more

Went to this place due to ordering a Groupon for this location. This was the fastest Genghis Grill I've been to from the serving of drinks to the cooking and serving of food. The Groupon was a great deal because we got two bowls and two drinks for a great price of 11 dollars. I will return to this restaurant because the spices are great tasting, it's clean and the items to mix in from vegetables to meats are in great amounts! read more

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When I went, I was seated immediately and asked what I wanted. The server was very kind, funny and answered all the questions I needed answered. She was quick to refill our drinks as soon as they got low and even follow our instructions on how we wanted the drinks. They had many ingredients to choose from and it was very organized. They have stickers to show you what is what and if it's a vegetarian, gluten free, or spicy option. The cook was very funny and did a great job handling our food and answering questions as well. The restaurant was very clean and comfortable. They had tvs in select areas, booths or chaired tables, and even had Christmas lights hung up for the holiday. I gave it a 4 star review because I was a little upset that the business changed their prices and menus. They seem to be wanting to stray away from their original roots of being a Mongolian BBQ stir fry restaurant. Overall, everything was great but that one thing is what stops me from making this a perfect star review. There is also a help wanted sign in the window so if you go when it is very busy you might have slower service and if you need a job then go apply! read more

Genghis Grill - The grill - Mongolian Near Me - San Antonio, Texas

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First time trying, I was nervous and even hesitant but I'm so glad we tried it I ended up loving the food. Portions seem pretty small for the price but food was delicious! read more

Always fresh and hot. The pot stickers are good. Nothing to scream about. The endless combinations will always bring us back. Service was good. read more

The process wasn't explained properly. I ordered a water and server dropped it off with lipstick still on the glass rim. After that never saw her again. I grabbed my own Togo box and asked the cooks if I could cash out. Saw my server flirting with the bartender instead of checking back on customers. The help wanted sign posted our front makes a lot of sense. #dontwasteyourtime read more

Was excited to check the place out. What a great concept. Pick you own fresh ingredients and they make it into a stir fry for you right before your eyes. The taste of the food was decent. Chose different proteins like chicken and pork. Various veggies and they had them done up with noodles. Two out of the three of us likely got food poisoning The bathrooms were the nastiest I have ever seen ever. The health department should do an inspection on this place. Floors were sticky and gross. Tables were nasty. Bathrooms were falling apart and I noticed that no one ever cleaned the grill the whole time we were there. Do yourself a favour. Eat somewhere else unless you like to suffer and want to lose 10 pounds read more

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My Bestie and I stopped into Genghis Grill a few weeks ago after a long Saturday of " Girl Talk". I wanted Sushi and she fibbed to me stating that they were a feature here on the menu. This location was closer to the 281 and 1604 Junction and was rather empty for a Saturday. We were greeted by a "Five" Star waiter who was informative and attentive and then the stars started shifting to the left from there. The Restaurant *3 Stars* The restaurant was roomy and since it was a cold day out, it was empty inside so we easily found a booth to slip into. The air was so thick inside I could barely breathe. While we weren't directly next to the grill, the smoke inside was so thick we could have been eating inside a teepee with Indians. My eyes were burning and the smokiness was sticking inside my nostrils. I'm not sure if the vent was broke or if this was how the restaurant normally smelled, but it was uncomfortable and not a pleasant dining experience. Our utensils were a little dirty and our waiter gladly switched them out. The Food *2 Stars* Since Sushi was obviously not on the menu, my waiter explained the bowl options to us and said that whatever we crammed in, would be cooked on the grill. We ordered some delicious fruit infused lemonade and made our way over to the "Smoke Pit". The food area had several veggie options, seafood options and chicken that would eventually be covered in aromatic spices and a different blend of sauces that would take your dish in many directions from Savory to Sweet. I decided on a sweet BBQ and Teriyaki glaze to cover Udon noodles, broccoli, shrimp and chicken. I passed my bowl to the gentleman near the grill and sat back down while it was being prepared. The smoke was unbearable and every time I turned my head, a smokiness drifted about (Dreadlocs were filled with smoke...yuck). Our food came to the table and my bowl looked greasy... I'm not sure how much oil the young man used, but the noodles were slipping off my fork. The broccoli was singed and charred and the entire bowl had a burnt aroma and I should have sent it back, but I have a thing about sending food back to Restaurants these days... After a few bites... that meal was destined for the trash receptacle so I patiently waited for my girl to finish her food. We paid our tab and I actually savored walking back into the brisk cold to cleanse my nostrils. We headed home and I could only think of a nice warm shower to erase the smoke perfume I now carried. Midway into my trip home, my tummy started feeling queasy and I wondered if the grease had been too much for my predominantly no grease diet. I had to have my friend pull over as nausea swept over me. *I'll just say the bathroom trip was better on my body, than the trip to the restaurant* Can't say that I don't recommend as my Girl said she loved the place. I guess if you like Smoke, thin air, Grease and Charred food, this might be the place for you... I hope that the person cooking goes a little lighter on the oil and the managers take a look at the vents... it would definitely change the Star Power... Ms. Foodie~ read more

Genghis Grill - Greasy... messy... burnt and charred taste.. - Mongolian Near Me - San Antonio, Texas

:0 UGH...I rarely write reviews, much less bad reviews, but this place is terrible. Yes, it's a chain, so expectations aren't high but I expect to be able to chew the steak, have all the proteins available & maybe feed my picky eater from the children's menu, but normal food other than Mac & cheese wasn't an option. I refused to take leftovers home, didn't like it the first time, can't imagine trying to force it down a second time! Over priced for the quality, you can find way better options in the area! read more

I really like eating here. You pick what you want and they cook it. I like the variety of the different meats, veggies, spices and sauces. This place is always a plus with my teenagers. I gave it 4 stars because the bathroom definitely needed work. In one stall the lid to the tank was laying across the toilet seat. The other stall had a toilet paper holder hanging by one screw. It was kinda dangling there. read more

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