I highly recommend John to anyone looking for exceptional carpet cleaning and sanitization! He was incredibly detail-oriented, helped move the furniture, worked efficiently, and was so kind and professional throughout the entire process. I was amazed by the stains he was able to remove, my carpets look brand new! The best part was that they were dry and ready to use just a few hours later, with absolutely no chemical smell. Thank you so much, John, for your outstanding work! I couldn't be happier with the results. read more

Genesis Pro - Carpet Cleaning Near Me

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Antonio showed up on time, had great communication from our initial contact through the entire process. His price was way better than any other competitor and his schedule was more flexible for my schedule too! The dark spots in the high traffic areas are gone. read more

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They were quick fast and easy. They came and deep cleaned my carpets. No complaints. Their Groupon was also available but it was only for a quick cleaning (not a deep clean) read more

Every few years I move and when I do move, I hire these guys to come clean my couch. Even I don't see them often, they remember me and still give me that 5 star service through and through. I highly recommend not only for their service but their price is unbeatable. Couch and carpet is always looking good and smelling clean. read more

Thank you, Genesis Pro, for freshening up my sad hardwood and laminate floors! Had a couple of senior dogs have accidents in the house. The dog parent wasn't the best in cleaning up, would leave pee pads in place. It resulted in the hardwood floors staining and reeking of urine. Another room with laminate did not seem to suffer the same fate, but it had some odor. I wasn't sure if it could be done, but I hoped to find someone to get rid of the smells! Request for quotes sent on Yelp. Antonio from Genesis Pro replied that they could help. Quote included urine treatment. His tech came out, went over the floors twice, even got down to the floor to do a sniff test. One week out, I'm happy to report the floors do not stink! read more

I called Antonio one day, and the next day Abel arrived to clean out the lint in my dryer. I kept putting it off, and read Abel's incrediblt positive reviews everywhere, and said, this is the guy! Abel couldn't have been nicer, he cut my tubing, which was way too long, and he was quick, thorough and had a really nice personality. The price was very fair, and he gave me great service and very punctual! read more

It was my first time using Genesis Pro. I am very happy with the service provided. The carpet in my entire home now looks like new! Antonio and Daniel were both professional and courteous from start to finish. I would definitely recommend this company to anyone. read more

Don't listen to the 1 star haters here. Antonio and his employee were great. We told them exactly what we wanted: 2 rooms and the couch cleaned. Provided our dimensions and he gave us a quote. When they arrived, they were both extremely professional. They worked quickly and were respectful of our space. The work itself looked incredible, our carpets look brand new and they were able to get some stains out of our couch from life with 2 kids. We payed exactly what we were quoted, so as long as you are clear with what you want done up front, you can expect no BS from these guys. Overall good experience, fair pricing, would use them again! read more

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Just has my carpets done, John did a fantastic job! Antonia also answered and helped with a few questions I had, great customer service.

I have used this company to clean our couches several times. They do a great job. Scheduling is easy and have availability when I need it.

I called Genesis Carpet Care to see if they could clean the carpet in my studio unit. It's small and we don't have A/C so the door and the windows are open all the time. We also have a fairly large dog that sheds white fur in massive quantities. Due to the small space, we had a majorly matted high-traffic area that needed serious attention. Upon reaching out to Genesis, the owner Antonio responded right away and got me on to the schedule quickly with no hassle. Due to the difficulty of the job, Antonio came out personally with one of their largest machines, used a strong cleaner, and did two passes to ensure all the dirt debris, and dog hair were totally removed. The carpets looked and felt fantastic. Genesis Carpet Care does a wonderful job and their customer service is exemplary. read more

I bought this on Groupon, little did I know that they try to upsell you when they get here. If they don't get that up sale, they refuse to do the basic job. Do not purchase them on Groupon because you'll be ripped off.! read more

Always great - don't waste your time & money going anywhere else! Abel is wonderful, professional and honest. Marie :) read more

Excellent service every time! I've been using Genesis Pro (Antonio and team) for about five years now, and I couldn't be more pleased. I like to have my carpets cleaned at least every six months, and they consistently do an outstanding job. The team is always punctual, friendly, and professional. Their pricing is very fair, and the quality of their work never disappoints. It's clear they take pride in what they do. Highly recommend them to anyone looking for reliable and thorough carpet cleaning! Thank you again! - Vanessa read more

They were very prompt, communicative, and professional. Carpets look great. Will hire them again.

Ordered carpet cleaning for my rental and BY FAR, Antonio and Genesis Pro has the best customer service I've ever worked with. Prompt, friendly, quick, prompt and CLEAN. absolutely no complaints. They were accommodating of my schedule and jumped through hoops to make it happen. The techs are super friendly and provide good insights. Will DEFINITELY be a repeating customer! read more

Genesis Pro was truly phenomenal! We thought there was no way our carpet could be cleaned. The response was super quick and easy on Yelp and the technician was friendly and thorough. Thank you Genesis Pro for a fabulous job! read more

DO NOT USE THIS COMPANY!!! I bought the Groupon for 5 rooms of carpet cleaning up to 200 square feet each for $49 - too good to be true? Yes. Do not buy the Groupon!!! He showed up and said it would cost extra because of the stains, he sat down on my couch and put together a new price. I was willing to pay extra, and add on the stairways. He said it would be an ADDITIONAL $875!!!!! You read that correctly. They went from $49 to $875. I wanted him out of my house immediately, he continued to try and upsell me and convince me my health was at risk if I didn't have the carpet cleaned by him. I felt very threatened and scared. It was so shady. So he leaves, calls me, says he talked to the owner and they can do it for an additional $650. You cannot trust these people. They said they would refund my Groupon, and they never did. I also bought the Groupon for the dryer vent cleaning and they never showed. And I definitely don't want them in my house again. Total fraud, do not trust. They should be removed as a Groupon merchant. read more

Great service! So I just moved into a bedroom. It's a great location but there was a strong odor of pet dander. It's not smell of dirty animals and is not of pet urine. What happens is dogs have oils and dander released from them and if not regularly vacuumed, those oils and dander collect in carpet and put off an unpleasant odor. When people get used to odor they don't realize it. I've had dogs for most of my life and have experienced this on one occasion with my own pets. It only took once and it never happened again after having a carpet cleaning service come in and take care of it. So when I noticed the odor here I asked landlord if I could get carpets cleaned they said yes. I called on Genesis Carpet Care as their reviews were really good. I'm glad I called them, they came same day and the service was great. John is who came and did the carpets. He did an amazing job. And the cost was better than renting a machine to do myself. John came on time that was told to me and the price was way worth it. Thank you to Antonio, the owner , for sending John. He was awesome! I will be sure to recommend this place for anyone I know looking for best carpet cleaning service. read more

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Lifesavers!! One of our dogs has been under considerable stress lately (after the dogs got into a disagreement) and decided to make our daughter's bedroom into his bathroom. He went #1 and #2 on the carpet two separate times within a 12-hour time frame despite having unfettered access to the yard via the doggie door. I put out a desperate plea for carpet cleaning and Antonio responded within minutes. They were able to fit me in on the same day, cleaned and performed enzyme treatments in two bedrooms, AND they had the lowest quote. Responsive, professional, friendly, and thorough. We'll definitely be repeat customers! read more

Genesis Pro - The after shot. The carpet is clean and it smells great. No before shot, because who wants to see a bunch of dog stains? - Carpet Cleaning Near Me

Genesis did a fantastic job with carpet cleaning. Fast, thorough and very friendly. The owner personally came over to complete the job after a scheduling mix up and was responsive and very professional throughout the entire interaction. Would definitely recommend using them if you need your carpets cleaned and I will absolutely be using them again in the future! read more

Responsive, quick and reliable. Have used them couple of times. Highly recommend them! read more

They did a fabulous job on our carpet and couch cleaning. Quick, efficient, and very kind! Will be using them again!

5 Stars all the way! Antonio and Daniel are everything you want from a quality service provider: excellent results, good value for the price, professional, friendly and kind. They are truly service-oriented and exceed our expectations every time! Been using them for years now and we are a customer for life. Thank you for taking such good care of our home! read more

Excellent service and quality work..AAAA++++ Highly recommended. Showed up on time and price was the best. read more

This will be a difficult review to write because I'm darn near speechless. Responsiveness. 10. Scheduling ease. 10. Ease in receiving an accurate quote. 10 Promptness. 10 Professionalism. 10 Quality of work. 10 They came out at the time they said they would, and did exactly what I expected at the price I was given. Doesn't get much better in my book! read more

Cleaned the stains I tried too hard to get rid of in a blink of an eye. Great customer service and Able the technician is outstanding, respectful and knowledgeable. read more

They arrived on time, were incredibly professional, and made my carpets look brand new. The whole process was quick, efficient, and surprisingly affordable. Highly recommend to anyone looking for top-quality carpet cleaning! read more

I was very happy with the service. John was here on time, thorough, knowledgeable and courteous. And he did absolutely an amazing job.

Antonio is pleasant to speak with. He and his partner provided professional service. They got my super dirty horrible looking travertine kitchen floor and 4 upholstered chairs looking good. I will definitely be using his services again and highly recommend this company! read more

Affordable carpet cleaning, money well spent without any hassle or hidden fees!!!!! will definitely use them again

Antonio and Daniel did a very good job cleaning our carpet and are rugs and they were very efficient. We recommend them.

Misleading at best, lying at worst. We bought the service for 3 rooms and when they showed up they announced SURPRISE - they are DOUBLING the price. Sucks because we built our week around this - because we had to move all the furniture off the carpets etc. I would NEVER use these people again - ESPECIALLY when the owner called my daughter to tell her SHE was wrong and the extra fees were clearly stated -so we went back and checked and NO they simply indicated extra fees could apply for being on the 2nd floor or for deep cleaning etc. Makes me feel like this whole thing is a scam, bait and switch, upsell, upsell, upsell, had we known the true cost from the beginning we never would have gone with such a disreputable firm. We feel lied to. Later the owner replied back that if I had read the voucher ... I DID read it (comical that this jerk is still trying to blame the customer when he knows very well he was dishonest from the beginning). read more

Total bait & switch business practices. Purchased a Groupon for 5 rooms ($44), read the fine print: "Stairs not included with Groupon but can be clean for $65. Additional fees may apply if deep cleaning is required. Additional fees for services on the second floor and higher." I also added a $70 rug cleaning. And somehow, I paid $430 for the service. And they didn't even do a good job! Spots still visible, soaking wet for days, etc.. Customer BEWARE. read more

We had an emergency spill: marinara pasta sauce all over our couch and rug. Antonio and his team were able to swing by next day and clean our mess. Genesis Pro was: - On-time, communicative, friendly, and highly professional - Wore face masks - Recommended several options within different price points - Super quick service I really can't say enough good things. What was a stressful spill turned into a fast, easy, and seamless fix. Will definitely use their services again! read more

Genesis Pro - Before: marinara sauce emergency spill - Carpet Cleaning Near Me

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Service was great. Price was awesome. Antonio was friendly and professional. And the carpets and furniture came out wonderful! I already referred them to my daughter and I will definitely have them back. read more

First off we were given a quote for a deep clean of our carpets of $165 for 3 rooms, stairs and hallway. When they showed up and assessed the job all of the sudden it was $80 more. It's been 10 days since they "cleaned" and it looks like all they did was vacuum. They did not get a single stain out of the carpet. The company I used the previous 2 times made the carpet look like new. Not sure what process they use here, but it isn't nearly as effective as Aqua Cleanse (the company I used previously). Regardless, I definitely won't be recommending Genesis Pro to any friends or family. read more

John came on time and did an assessment not only for the duct vents that we hired Genesis Pro through Groupon, but recommended we also clean the rest of our HVAC system so that the dirt from the return air box & furnace doesn't dirty the vents immediately after cleaning. Since the return air box & the furnace have not been cleaned for decades and full of dust, we hired them to do both as well. We also purchased Groupon to clean our dryer vent but when John discovered that there is a big tear in our dryer vent duct, he recommended that we instead replacing the vent duct rather than cleaning it. Antonio was very helpful to accommodate the refund. Throughout the 3-4 hours of cleaning John was very courteous, taking care not to let dirt fall on tile / carpet, and was very thorough on his cleaning. He answered all our questions, explained every step of the process, helped us to find the right filter, showed us to replace the filter, gave us instruction on how to re-light the pilot light after cleaning the furnace, until we are left satisfied that not only the cleaning is done to perfection, but making sure that the HVAC system continues to work as before, BUT BETTER. We will definitely hire them again for our future cleaning needs! read more

Excellent service great job. Highly recommend. Carpet looks new again. Location: Anaheim Hills read more

They are great, efficient communicators! They came out promptly and the job was done in very little time, they were professional and made the couch look brand new. I spoke with many different companies but I am glad I went with Genesis pro because they offered the best price and time scheduling! read more

Genesis Pro - Before - Carpet Cleaning Near Me

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