I needed a professional carpet cleaning service in the Irvine area for 4 bedrooms, 2 stairways and a livingroom and I consulted Yelp for a few quotes. Aqua Cleanse was the most responsive and the best value. Scott was wonderful to work with and I even changed the date on them once when my roommates' move in/move out schedules were changing. They were very gracious and flexible.
Aqua Cleanse offers a safe deep carpet cleaning service. All of their products are organic and hypoallergenic. This is especially great for families with small children, pets or allergies. Their truck mounts are powerful to produce the maximum extractions. This steaming heat extraction method is most impressive because they use hot ALKALINE WATER to extract and rinse. My carpet got a fancy VIP treatment!!
It is no surprise that they have been award the Best Organic carpet, tile, grout, upholstery cleaning service who services residential and commercial buildings.
Prior to the carpet cleaning, I recommend that you clear any area that you want them to clean. For instance, I moved my living room furniture onto the tiled area in my dining room/kitchen area. And the small furniture from my bedroom into my bathroom. Also, vacuum your carpet prior! This will help them do their job more productively for your home.
On the morning of the appointment Scott texted me to confirm the appointment time. Eddie, our carpet cleaning technician, texted me as he finished up his previous job, and it actually worked out for both of us that he came 30 minutes early.
Covid Safety - I appreciated that Eddie showed up in his face mask and gloves.
Eddie was super nice and professional. He asked if I had any specific requests or concerns. I just mentioned how there were stains from previous tenants before my time, and Eddie said he will give those areas extra attention. His efforts are most appreciated and extremely effective because my place looks brand new.
Eddie started from the top on 3rd floor and worked his way down. I was on third, working from home, and he gave me plastic foot covers in case I need to walk around. He left a few pairs for my roommates at the entrance of our home as well.
Eddie sprayed a treatment solution onto the carpet and then proceeded with his steaming vacuum tool. For such a powerful suction, it was not too loud at all. I barely noticed him working his magic while I was focused on meetings and calls with my colleagues.
By the time I finished up with work and had a chance to see the carpet, it was incredible. Perfect cleaning patterns showing every exposed piece of carpet was thoughtfully cleaned. All of the stains from the living room area from the previous tenants were gone as if they never happened. Good riddance to the stains and good riddance to those dirty people.
Tip is not required, but for all the hard work put into the job, I personally feel like tip was much deserved. My research said $10-20 is standard, but I gave a little more for the extra time spent over the quoted duration. Probably because of the stains...
One little warning for anyone who is getting their carpet cleaning for the first time... it would typically be wet for at like 5-6 hours after and still a bit damp to the next day. Turning on your fans and AC will help speed up the process.
The house looks brand new and I couldn't be happier with Aqua Cleanse. I have been raving about them to friends and family. Let's hope they are all in the radius Aqua Cleanse can provide service to. Woo hoo! Now if only I can take their alkaline water steam cleaning and cleanse the bad mojo away from 2020!! :) read more