Always helpful and honest for us. Quick service turnaround for oil changes. Usually within the same…read moreweek of calling

I absolutely hate having to take my car in for repairs because I don't know anything about cars and…read moreit's so hard to find a trustworthy, fair mechanic. I'm so glad I found this place. Ryan is honest and always super helpful. He does not over-charge nor does he try to tell you that there's a laundry list of things that need to be done just so he can make more money. If there's something he can't do or a cheaper way to get things done, he will tell you. He does good work and is flexible for customer needs. I wouldn't take my car anywhere else.

Horse shit place, wasted time and didn't call instead of just letting the vehicle sit all day. They…read morecant handle anything more then an oil change!

Dan helped me get my car off the road! They are great guys so helpful and good at communicating. I…read morehighly recommend!! :)

dropped my car off for a turbo and some other little things and Dave was done very quick with all…read moreof it haven't had a problem since and it was a great price

This is a great place for auto repairs. They are honest, knowledgeable and work was done on time. I…read morecan't ask for more.

Always get honest work at reasonable rates. I never have to worry if the job is done right. I…read morehighly recommend this shop.

Elk River tire and auto Crystal greeted me and was…read morefriendly. After setting up the service I needed she asked if I would like a oil change. My car wasn't really due but the way she said it made me say yes. She then asked me to check out the web page by saying if you sign up you will get savings and a free oil change for your birthday. With good people like this up front making sure the guys in back get work. P.S guys buy her flowers.

I told them my issue then when I told them I didnt want them to work on it they charged me for a…read more'diagnosis' of what i told them was already wrong and I've never heard a tow guy talk so bad about a place, dont trust them

Big Lake Auto, in Big Lake, MN over charges ALWAYS for everything and sometimes without…read moredocumentation depending upon the mechanic, which the Service Manager, Haley, currently, should be responsible for documentation/follow-through/follow-driving vehicle upon completion. They do not do their due diligence. Totally liability. Please seek out Neighborhood Mechanic/763-498-1933, Big Lake, MN, Ryan, who used to work for them, who left b/c Big Lake Auto over charged for everything, per his statement.

First time coming here. Just looking for an Oil change and to inspect the clunking sound front he…read moreback of the car. Jacked the car up and found the issue and and had the parts delivered quick. Talked with the owner and asked questions about my wife's vehicle and was quoted prices for different types of service. Fast friendly service and I will be returning.

these selfish pricks who won't inspect you're vehicle wven if you specifically ask them too they…read moreare INCAPABLE of telling you what's wrong with MY vehicle, AND WHEN I went in for an alignment and told THEY told me to fix the camber myself, like wtf is this places deal?????????

Called today 08/28/15 for a labor quote about getting an oil pan replaced on a 2000 Honda civic ex…read more1.6 Was told I would get a call back in 1-1.5 hours. 2 hours had past, so I called back to inquire about my quote. Was told that "he got sidetracked and forgot", I said "no problem". He said "ill call you back in a few minutes and figure it out for you and call you back". Well, he never called me back.They had two chances to get my easy buisiness and they failed. Everyone else I called in the northern metro was able to give me a quote in 10 seconds or less on my inital phone call to them. 2 stars for the professional sound of the employee who took my call, the only thing pisitive from my experience today.

Their prices seem very high. I had an engine warning light on. They waned to replace the engine and…read morepractically everything else on the vehicle. I'm sure that would have fixed it.

I have been going to this establishment the last several years as they offer coupons on oil…read morechanges. They used to inform me of a whole bunch of other things I needed done on my car, but I never got the recommended work done there, so they quit telling me I need more work done. I never really trusted that they were telling me the truth, but now I wonder if they are even doing the inspections that they say they are. The coupon for an oil change I brought with me for my most recent visit didn't have an expiration date on it, but the manager said he could not honor it as it was "too old". There's a simple solution here - put an expiration date on the coupon mailer, then customers won't feel misled. After the service, I was sent an email to write a google review or to contact the owner via phone or leave a written message for him. However, the written message portion didn't work on either my laptop or phone. Overall, I cannot recommend this establishment based on not honoring their coupon price and the feeling that they offer the coupon to get your vehicle in so they can recommend other work that may or may not be needed.

I have been long torn about whether to leave a review or not, but now I believe it is time that I…read moredo because damage has been done and I need to let people know about it. I needed a rear differential for my V8 van. Previously I had been getting an unbelievable 18-22 mpg. Not knowing exactly what to look for, I asked several times if the part they had would give me the same mileage. I was told that the gear ratio was the same and I'd get the same mileage. After I bought it on good faith my mechanic told me it was a different ratio, but I had already bought this one and sold my core. I had to move forward. Right away it went down to 11 mpg. So I have been afraid to drive it with gas fluctuating between 2-something and $4. Their carelessness halved my mileage, and made it so I don't even want to drive the vehicle any more. I am reluctant to sell it because any buyer will be expecting 18 miles per gallon. Who is going to buy it when I tell them it gets 11 mpg now?

I have been sending people to this shop for years. I also enjoy their commitment to local racing…read more Never have I heard a bad comment or even a shread of evidence they are nothing above perfect. I dont believe a review from Anchorage Alaska from 2012 has any bearing on this company. Hope my five star can nullify it.

I cannot say enough good things about Rick and his team. We had our cars shipped in the dead of…read morewinter and in sub freezing temps. After two days in Minnesota my GMC Yukon flashed a warning light and immediately the car wouldn't drive higher than 25 miles an hour. Being new to the area several of our church families recommended JC Motors as the place to go. Rick found the issue and highlighted all the work my former dealership had done and gave sound advice to not fix unnecessary items. You can't beat his price on oil changes and he has great cost and advice on tires which is huge for a Californian living in snow. He has 20 plus years running dealerships and knows the ins and outs of he business. I highly recommend them for working on your vehicle in the NW Metro !

All around great experience they were very helpful and very knowledgeable walked me through the…read moreissue and explained everything to me as well as answered questions without all the hard to understand jargon. Definitely recommend!!