Best quality work and pricing in Monticello! Highly recommend! I've been bringing my Volvo here for…read moreyears.

From the owner: Complete automotive repair service by a certified technician with over 35 years of experience. I…read moretake pride in fixing your vehicle right the first time at a affordable price. My work also comes with a warranty.

Always helpful and honest for us. Quick service turnaround for oil changes. Usually within the same…read moreweek of calling

I absolutely hate having to take my car in for repairs because I don't know anything about cars and…read moreit's so hard to find a trustworthy, fair mechanic. I'm so glad I found this place. Ryan is honest and always super helpful. He does not over-charge nor does he try to tell you that there's a laundry list of things that need to be done just so he can make more money. If there's something he can't do or a cheaper way to get things done, he will tell you. He does good work and is flexible for customer needs. I wouldn't take my car anywhere else.

Big Lake Auto, in Big Lake, MN over charges ALWAYS for everything and sometimes without…read moredocumentation depending upon the mechanic, which the Service Manager, Haley, currently, should be responsible for documentation/follow-through/follow-driving vehicle upon completion. They do not do their due diligence. Totally liability. Please seek out Neighborhood Mechanic/763-498-1933, Big Lake, MN, Ryan, who used to work for them, who left b/c Big Lake Auto over charged for everything, per his statement.

First time coming here. Just looking for an Oil change and to inspect the clunking sound front he…read moreback of the car. Jacked the car up and found the issue and and had the parts delivered quick. Talked with the owner and asked questions about my wife's vehicle and was quoted prices for different types of service. Fast friendly service and I will be returning.

Corresponding online I told him I would be at the address given to me at the scheduled time. Drove…read more2 hours, arrived 5 minutes early, no response. Left my phone number, no response. Still have not received an explanation. Would avoid doing business at this time.

He cancelled the appointment. Then never shown for the next appointment. I went to someone else to…read moreget the issue fixed.

I came into TGK needing ONLY and alignment to my vehicle. I had recent work done on my car needing…read morenew tie rods, and hub assemblies. The mechanic who did this INTENSIVELY looked over the wheels of my car and found these to be the only problems. Said I needed just an alignment which he was unable to do. So I went to TGK to have this done. They charged me $130 for an alignment. RIDICULOUS and it's CROOKED STILL!!!! Not only did they fail to do a proper alignment, they claimed I had loose lower ball joints. If this was to be true then my mechanic would have been able to see that. I'm not dumb, he's not dumb. But apparently TGK thinks we are! The only way that would be true is if THEY intentionally loosened them thinking I'm just a dumb kid. Wont ever be coming back here. They offered me $50 off my next visit to "mAkE tHiNgS rIgHt" because they saw I left a bad review on google maps. Should just be giving me the proper alignment I paid $130 for with no extra charge. This company is just a FLAT. OUT. JOKE. They only want your money.

From the owner: You've found the best auto repair shop in the Big Lake, MN area--TGK Automotive! Just ask any of…read moreour clients, you'll find that our reputation for quality repair and maintenance service precedes us. Since we opened our first shop over ten years ago, we've done nothing but add to our menu of repair services as we added to our collection of state-of-the-art facilities. Clients know that when they come to our shop, they'll receive the most appropriate repair or maintenance service. Our goal is to make sure you avoid costly repairs, but if there is a repair need, you know who to call. Keep us on speed dial since you no longer have any need to search the Internet for the best shop in Big Lake. Protecting your vehicle's engine is how we enhance overall efficiency, performance, and longevity. Since we use the best quality parts for all auto repairs, we also help you retain the resale value of your vehicle. We'll design a clean and consistent oil change schedule that considers your vehicle's age, your driving habits, and the manufacturer's recommendations. This is the most vital maintenance service for your engine.

Nice people poor service. Who knew, that when you bring your car in on a spare tire, they do not…read moreput the spare away. Apparently, this is their business policy, NOT to put away the spare if you do not ask. Totally frustrated when I found out my spare was not put away. I asked if I should have paid more or ask for another service, nope, company policy but they cannot tell you the charge or what else to ask for. Nice people, bad store behaviors and policy. Is how I came up with my rating.

These guys have pulled my butt out of the fire not just fixing things right, but at a fair price as…read morewell. Friendly, helpful, and very knowledgeable I really think they are the best in Big Lake. This is the kind of place that they remember your name, and what you had done previously, so you kind of get that "Norm!" From Cheers feeling when you walk in. Point blank I trust these guys. I have never had any issue when thing got fixed, and it was always done right the first time. I know you might think I am pouring it on a little thick, but the fact is when you find someone who does things right, and you trust, much like a barber, you stay with them for life.m

I've gone to Gene's Auto for over 20 years. These guys are amazing. Honest and trustworthy. Dewey…read moreknows what he's doing and won't rob you blind like some of these other national chain mechanic shops.

My boyfriend's car has had a lot of issues lately and we've taken it to multiple mechanics to look…read moreat. After taking it to Warzecha we still had issues and they were telling us nothing was wrong with it. I called Gene's and Dewey (apologize if not the correct spelling) was very very helpful and kind. We got it in to them and they figured out the simple issue, and fixed it with no charge. Very good people, and we will now be taking all our vehicles to them in the future.

dropped my car off for a turbo and some other little things and Dave was done very quick with all…read moreof it haven't had a problem since and it was a great price

This is a great place for auto repairs. They are honest, knowledgeable and work was done on time. I…read morecan't ask for more.

Car was damage shock was tore off the leaf springs real was hanging up the side said that they…read moredidn't do it and it's not their problem first company ever totally disrespectful do not it this company seriously

Prompt, affordable, and way more helpful than they needed to be when I was in a jam during a long…read morecar trip. All I asked for was a tow but luckily the driver had time to spare so he offered to swap out my recently deceased battery for a new one. I don't know if they normally do that or if it was just a slow day for them. But either way, I appreciated it. It saved me all the hassle (and time) of being towed to another body shop (not Peterson's) approved by my tow program, and coordinate the rental car since I was on a tight travel deadline for work and needed to be 200 miles north of my dead car by the end of the day. (And then having the rental car people pick me up, take me back 15 miles to their shop, and get all set up with a car. All that jazz.) Instead, they swapped out my battery for me and had me back on the road, with my own car and the money that I would have spent on a rental car, within about an hour. And every single person involved with Peterson's that I interacted with was very friendly, helpful, and were really concerned about making sure I was back on the road ASAP. Big thanks to these guys. I hope my car never breaks down near Big Lake again, but if it does, I will definitely call these guys.