Always get honest work at reasonable rates. I never have to worry if the job is done right. I…read morehighly recommend this shop.

I've gone to Gene's Auto for over 20 years. These guys are amazing. Honest and trustworthy. Dewey…read moreknows what he's doing and won't rob you blind like some of these other national chain mechanic shops.

My boyfriend's car has had a lot of issues lately and we've taken it to multiple mechanics to look…read moreat. After taking it to Warzecha we still had issues and they were telling us nothing was wrong with it. I called Gene's and Dewey (apologize if not the correct spelling) was very very helpful and kind. We got it in to them and they figured out the simple issue, and fixed it with no charge. Very good people, and we will now be taking all our vehicles to them in the future.

Big Lake Auto, in Big Lake, MN over charges ALWAYS for everything and sometimes without…read moredocumentation depending upon the mechanic, which the Service Manager, Haley, currently, should be responsible for documentation/follow-through/follow-driving vehicle upon completion. They do not do their due diligence. Totally liability. Please seek out Neighborhood Mechanic/763-498-1933, Big Lake, MN, Ryan, who used to work for them, who left b/c Big Lake Auto over charged for everything, per his statement.

First time coming here. Just looking for an Oil change and to inspect the clunking sound front he…read moreback of the car. Jacked the car up and found the issue and and had the parts delivered quick. Talked with the owner and asked questions about my wife's vehicle and was quoted prices for different types of service. Fast friendly service and I will be returning.

Always helpful and honest for us. Quick service turnaround for oil changes. Usually within the same…read moreweek of calling

I absolutely hate having to take my car in for repairs because I don't know anything about cars and…read moreit's so hard to find a trustworthy, fair mechanic. I'm so glad I found this place. Ryan is honest and always super helpful. He does not over-charge nor does he try to tell you that there's a laundry list of things that need to be done just so he can make more money. If there's something he can't do or a cheaper way to get things done, he will tell you. He does good work and is flexible for customer needs. I wouldn't take my car anywhere else.

Nice people poor service. Who knew, that when you bring your car in on a spare tire, they do not…read moreput the spare away. Apparently, this is their business policy, NOT to put away the spare if you do not ask. Totally frustrated when I found out my spare was not put away. I asked if I should have paid more or ask for another service, nope, company policy but they cannot tell you the charge or what else to ask for. Nice people, bad store behaviors and policy. Is how I came up with my rating.

These guys have pulled my butt out of the fire not just fixing things right, but at a fair price as…read morewell. Friendly, helpful, and very knowledgeable I really think they are the best in Big Lake. This is the kind of place that they remember your name, and what you had done previously, so you kind of get that "Norm!" From Cheers feeling when you walk in. Point blank I trust these guys. I have never had any issue when thing got fixed, and it was always done right the first time. I know you might think I am pouring it on a little thick, but the fact is when you find someone who does things right, and you trust, much like a barber, you stay with them for life.m

The manager and staff at this location helped me when I was stranded 300 miles from home. They were…read morehelpful in finding a tow and servicing my vehicle in a very timely manner. I might even consider going a few 100 miles out of the way next time I need any service on my car.

EXTREMELY professional service! I had a bizarre situation where I had to bring my car after hours…read moreand I live far away so I never appeared at the shop in person. But, I dealt with Danielle over the phone and she was very, very nice and professional, patient and understanding. The work got done on my vehicle and all is well. My only knock is I was not informed about the charge for a diagnosis and the amount, I saw it after the fact, but I wouldn't have changed my getting it done. I chose SISU based on the reviews I read online and they more than live up to what is said. Bring your car here, they will take fine care of you!

I came into TGK needing ONLY and alignment to my vehicle. I had recent work done on my car needing…read morenew tie rods, and hub assemblies. The mechanic who did this INTENSIVELY looked over the wheels of my car and found these to be the only problems. Said I needed just an alignment which he was unable to do. So I went to TGK to have this done. They charged me $130 for an alignment. RIDICULOUS and it's CROOKED STILL!!!! Not only did they fail to do a proper alignment, they claimed I had loose lower ball joints. If this was to be true then my mechanic would have been able to see that. I'm not dumb, he's not dumb. But apparently TGK thinks we are! The only way that would be true is if THEY intentionally loosened them thinking I'm just a dumb kid. Wont ever be coming back here. They offered me $50 off my next visit to "mAkE tHiNgS rIgHt" because they saw I left a bad review on google maps. Should just be giving me the proper alignment I paid $130 for with no extra charge. This company is just a FLAT. OUT. JOKE. They only want your money.

From the owner: You've found the best auto repair shop in the Big Lake, MN area--TGK Automotive! Just ask any of…read moreour clients, you'll find that our reputation for quality repair and maintenance service precedes us. Since we opened our first shop over ten years ago, we've done nothing but add to our menu of repair services as we added to our collection of state-of-the-art facilities. Clients know that when they come to our shop, they'll receive the most appropriate repair or maintenance service. Our goal is to make sure you avoid costly repairs, but if there is a repair need, you know who to call. Keep us on speed dial since you no longer have any need to search the Internet for the best shop in Big Lake. Protecting your vehicle's engine is how we enhance overall efficiency, performance, and longevity. Since we use the best quality parts for all auto repairs, we also help you retain the resale value of your vehicle. We'll design a clean and consistent oil change schedule that considers your vehicle's age, your driving habits, and the manufacturer's recommendations. This is the most vital maintenance service for your engine.