Uptown Imports came recommended from a friend and I can see why. I made an appointment there to…read morecheck out a used car before purchasing, and they spent about 2 hours going over every inch of the car. They take OCD to an entirely new level. I have to mention Matt. He is like a walking wikipedia when it comes to cars (except he seems to always be correct). He answered all my questions, and even coached me on haggling and it was a total success. He also gave me a free travel mug and a bottle opener keychain, too :) The downside, if you could call it that, was the $100 charge. But that's comparable to similar shops in the cities and it did come with two hours of testing and the peace of mind of knowing my car isn't going to fall apart like a looney tunes car. Looking forward to seeing them for other services. Now I just have to get over my buyer's remorse. (I have to pay what for how many years??)

Asked to have wheel shake and brakes addressed. They couldn't fix the wheel shake and the brakes…read morewere squealing 3 weeks later and needed to be redone at another shop. I would not recommend them to fix anything.

This guy tried to convince me something was wrong with my car over the phone. I just wanted my…read morebattery changed and he was convinced it was a different "problem". It doesn't matter if it is a different problem if I still need my 4+ year old battery changed. He didn't care that it was old, he was convinced it was this other problem. He wouldn't even let me set up an appointment to get a new battery installed and instead referred me to youtube videos on this other problem that he was convinced my car had. Some of the worst customer service I have experienced and it was just over the phone. I couldn't imagine what it would be like in person. I would not go here.

We are not sure how this shop/guy gets any stars at all (unless those are friends and family). Is…read morenot in the shop after noon, basically hung up on me after finally calling back.

This place has a very good reputation with my neighbors. I went there to buy tires because of that…read more The price is high, but they seem to do a good job. Time will tell.

I called to make an appointment to get a tire taken off a car wheel and installed on s different…read morewheel to be put on the car. I was greeted and after getting the work order prepared I was told it should take no more than an hour. After 45 minutes my car was ready. The tire was installed on the new wheel and balanced and TPMS connected. The old wheel was placed in the trunk as requested. I was pleasantly surprised at the cost. Very reasonable.

My tire had deflated on my Saab…read more I dropped my vehicle off and within a couple hours they called me back, said my tire was fixed, and it was ready for pickup. This was the fastest and best valued repair I've ever had from an auto shop. They have my business indefinitely.

Amazing guys. They actually went through everything that was needed. They made recommendations at…read moreno charge. Plus they even told me things I didn't need to do on my truck that the other place was going to charge thousands for. These guys are very fair and honest people to work with.

I think their prices and work were ok but I did feel they were trying to upsell me. I don't regret…read moregoing there but I am not sticking with them as my go to mechanic

I took my car and I have it looked at because it was having brake issues but when I went to pick it…read moreup, they had done $750 for repairs without permission and insisted I'd pay or they wouldn't release my car well soon found out they had to release my car and I did not pay. Shady sketchy the whole business. The owner has communication skills estimate first is a lost concept at Johnson's Make sure you get a detailed estimate in writing. The owner is a base rude person

Nick, the owner, contacted me shortly after my previous review (still included below), took full…read moreresponsibility for the mistake, and refunded me in full for the battery and second alternator (at cost to them, if my math is right, as I still have the new battery installed). Seems like this was indeed a one-off experience and I am very impressed by Nick's integrity and ownership of the mistake. As I said below, I will definitely be back here next time I need a repair (which with how old my car is, is unfortunately often). [Original Review]: I've had good experiences here in the past, so hopefully this is a one-off experience. Brought in my car for what I suspected was a faulty alternator, but asked them to call me once they verified that was the issue and before they replaced anything (I have an old Toyota with 350k miles on it so it is always a question of how much money is worth putting into any repairs on it). I got a call later that day saying my car was done (no call prior to this with a cost, asking for go-ahead, etc) and to stop by to pick it up. I get to the shop to find out they have replaced my battery and not the alternator. I question them in it and they go run another test, and determine it did not need a battery but does still need the alternator replaced. They were nice enough to order an alternator and still get the car fixed by the end of the day, but when I went to pick it up, I look at the receipt to find they had charged me labor and parts for a battery and TWO alternators. I'm currently in the process of trying to get a refund for the erroneous second alternator charge. Hoping they are back to the better service I have received from them in the past next time I need to bring my car in and that this is only a one-off.

Called for a quote on a service. Was told that it required a "disassembly" to complete which would…read morerequire additional labor. Parts were 160$ but somehow with labor it's over 500$ to replace spark plugs. Shouldn't take more than an hour labor to complete. Called a dealership and was quoted at less than half the cost of this scam shop. Do not come here. You will get overcharged and talked down to like you don't know anything.

I have been a customer at Hazel Park Auto for twenty years, always quality work, good prices, great…read moreadvice, friendly and helpful. Won't go anywhere else.

These guys are great. They are available, reasonably affordable compared to other mechanics in…read moretown, and friendly. The best thing is that they are honest about their work. They won't try to up-sell you on work that you don't need done, and if they are troubleshooting a problem, then will start small and inexpensively to try to solve the problem before they try more expensive repairs. We had them repair the faulty turn signal switch in our minivan, and when they finished it up and we got it back, the airbag dash light was on all the time. So I called them back, they apologized and checked it out, found they installed a faulty part, and they replaced it and did the labor for free. That's quality and honesty right there! They're a real stand up crew!

Creative has been doing excellent work on my vehicles over many years. I first was going there in…read more1996 when they were in a different location. They are really good at communicating, delivering on time, have excellent quality work and have the best prices in town. This local business is family owned. Definitely would highly recommend Creative Auto Services. They are trustworthy, honest, and good people.

This is the worst experience I have had purchasing and servicing a vehicle. The vehicle they sold…read moreme had the transmission blow out on it within a week. I had it reviewed by a different mechanic, and the Creative Auto told me to tow it to their shop to review it. The tow alone cost over $300, and once they receive it, they told me their "discount" price. Their "discount price" cost more than the full price of the mechanic that originally diagnosed it. What a joke. They won't even buy it back to help us out. We buy multiple vehicles every year for our business, and I was really hoping we had found a good spot to continue doing business. If they can't tell that a transmission is going out on a vehicle they are selling, they can't be trusted to professionally sell or service them.