Thank you Gemma for helping with my wedding dress needs - appreciate all the kindness and love. read more

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Gemma is the best! I went to her to have my wedding dress fitted and it's clear she really is an expert at what she does.

Gemma did such an amazing job. I needed customized sleeves for my dress and they came out beautifully! My dress fit me perfect! read more

Gemma's Bridal Design - Sewing & Alterations Near Me - Chandler, Arizona

The two sisters that work there are amazing! Very patient and very professional. I had a delivery issue and my bridesmaid choice was not coming in on time. They helped me with alterations on another dress so I would be prepared, then 3 days before my travel , my original 1st choice dress came! I rushed over to them and they helped me with hemming and the bust area so I could wear my first choice dress on my bestie's big day. read more

Gemma's Bridal Design - The dress they had 3 days to save! Fixed the bust, length, added slit and hid zipper - Sewing & Alterations Near Me - Chandler, Arizona

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Gemma and her team are incredibly talented and responsive! Gemma created the dress of my dreams with custom alterations which included removing a long train from a silk dress, adding boning for support of a strapless dress and removing lots of unnecessary material from underneath. I felt very secure in my strapless dress because Gemma heard my fears and concerns and made it bust-proof! Please look no further, Gemma's Is the Destination for your dress needs! Plus, she helped me find the perfect hair accessory for my beach wedding. read more

Gemma's Bridal Design - Sewing & Alterations Near Me - Chandler, Arizona

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What can I say about Gemma, except how ABSOLUTELY FANTASTIC she is! Gemma worked with me and my MOH and our unusual schedule (night shift nurses) for three separate bridal appointments. She is just an adorable human who brings a huge smile to your face every time you see her! She took my beautiful dress and turned it into something absolutely romantic! I loved wearing it on my wedding day and cannot believe how good she made me feel in it! Gemma took her time to explain different options of alterations to me. Listened to my suggestions on what I wanted, and walked me through how to accomplish them. She did not try to up-sell anything I did not want or need. Gemma also took my body into extreme consideration and tailored the dress to accentuate my features in a flattering and beautiful way. She also used my dress remnants to make a fun and unique garter. Her prices seemed fair and reasonable to me, and there were never any hidden surprises. I paid on my first fitting and that was it! Easy and reassuring. Her staff is friendly and extremely helpful! Her shop is conveniently located and very clean. I would get married all over again just to bring my dress here and hang out with Gemma again! Thank you from the bottom of my heart! read more

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Gemma SAVED my wedding dress! After another seamstress ruined my wedding dress a month before my wedding, Gemma came to my rescue. She is the fairy god mother of my wedding! She completely redesigned my dress in just a few weeks. I couldn't believe how beautiful it turned out! You would never ever know my dress was in pieces before I met with her! She is so talented and professional. She seriously has a gift! You can feel her confidence. Gemma put me at ease and made the dress of my dreams! I picked it up just two days before my wedding and it couldn't have been more perfect! I received so many compliments, felt beautiful and LOVE my photos! The dress was everything I dreamed of and more! Do not go to anyone else! Gemma is the best! read more

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Took my soon to be daughter in law there and what a joke. Over $1700 for wedding dress alterations. Went down to $900 and tried the scare tactics that it "had to be done now." Wedding is in July. Said no thanks.... Then came the $75 consultation fee we were never told about. What a waste of time. These people are crooks. read more

Most professional and highly experienced seamstress. Gemma is the best! I would recommend any bride trust Gemma for their special day. Quality work that completed on time. She made great suggestions as well. She cares about her brides. read more

I cannot recommend Gemma's for bridal alterations. The owner, who is the one who works directly with the brides, is not capable of handling the amount of work that her business has. She explained that she cannot find knowledgeable seamstresses here, which I understand. But her prices do not reflect what minimal service is provided. My daughter's dress cost $940 to alter! Every time we arrived for our appointment, she would make us wait at least half an hour. An employee would explain that she was working on the dress. This happened four or five times (it always seemed to be "the final fitting") and we realized that she was so behind in her work that she only worked on the dress when we arrived. The quality of her work looked rushed and imperfect, while she would assure us that it was how it was supposed to be. We gave up trying to fix the problem areas, the day before the wedding! My daughter, who never complains, was sad about her dress. It was never right. read more

I got married Oct 19. Gemma is absolutely amazing. She took my plain, strapless corset-style dress that I got at Brilliant Bridal (discount wedding dress store) and turned it into a dress for a princess. She added beading on the front and back, falling sleeves, altered to fit, a 5-point bustle, and a de-wrinkle/steaming. She turned a dress that I loved into my dream dress. Overall, I spent less than $2000 for my dress (this includes dress cost plus Gemma's alterations) and I truly felt like a princess on my wedding day. Any negative reviews I've read had everything to do with the customer and nothing to do with Gemma. She is hands-down, amazing. HIGHLY recommend! read more

Gemma's Bridal Design - Sewing & Alterations Near Me - Chandler, Arizona

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Gemma and her team did an amazing job on my beautiful lace wedding gown, they even packed it well for travel because I had to take it on a plane to get to our wedding. They also helped me out with undergarments as well. It was Gemma's idea to make my train an all-lace train, and it worked out beautifully. Since I'm only 5'1 there was quite a few alterations needed, as you can imagine, and I just love every minute spent in the dress. I also brought in my mom's veil from 1985 that she wore on her wedding day, so we could alter it, for me to wear, (my something borrowed) and they took great care with it. read more

Gemma was amazing, my wedding dress was too small in the hip and butt area. Gemma was able to open the sides, add more fabric in the end it fit like a glove perfect, you couldn't tell any alterations were done. The only reason i didn't give five stars is because they forgot to put my veil in the dress bag. if i didn't check the garment bag the night prior to leaving I would have been highly upset. Always check your garment bag before leaving to ensure everything is OK read more

Gemma's Bridal Design - Sewing & Alterations Near Me - Chandler, Arizona

I had an excellent experience here. My dress was made of Mikado and was a lot of work. The owner and all the associates were very sweet and professional. They went out of their way to make sure my dress fit me perfectly in my wedding day. I would recommend this to any bride who wants a professional bridal tailor they can truly trust. read more

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To say I was absolutely obsessed with my dress is an understatement! Gemma was literally the perfect person for this job. I brought her an off the rack dress from Brilliant Bridal that I had high hopes for, as I desperately wanted sleeves added onto my strapped dress! I looked EVERYWHERE for months and the dress I found was the closest thing to what I wanted but it didn't have sleeves. Adding sleeves onto the dress would also require an entire new designed back as well, so I knew it would be a big project and was nervous about finding the right person to turn this dress into the dress of my dreams! I wasn't sure how it was going to go completely customizing a dress months before my wedding, but Gemma made me feel so comfortable and was so attentive to all of my wants and needs! She was flexible with my teaching schedule and was just overall such a sweetheart and wonderful person to work with! Especially if you're looking to customize a dress, she is the perfect person for you! My wedding dress was everything i dreamed of and more and she really made it all come true! Thank you so much Gemma! I also included some pics so you can see her beautiful work, you can't even tell it didn't have sleeves before! read more

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Gemma and her staff are seriously AMAZING!! They completely reconstructed my wedding dress after loosing my baby weight. They never charged me more than my initial quote even after 6...maybe 7 fittings from loosing the weight. They also did 3 of my husbands jackets and my mother's dress for our wedding. Everything was absolutely perfect! I highly recommend Gemma's for your alterations!!! read more

Gemma's Bridal Design - My dress AFTER my alterations! - Sewing & Alterations Near Me - Chandler, Arizona

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Gemma and her team are amazing!! They are a bit pricey but worth every single penny! I bought a dress from brilliant bridal off the rack and it ended up being too large. She had to do lots of work on it since it was large and the dress is highly beaded. The final look was absolutely stunning! Everyone complimented me on my wedding day! Love the way the dress look! read more

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Gemma is fantastic. There is no doubt in my mind that she can't do what you're thinking - even if it's making a dress from scratch. She came recommended by the place I bought my wedding dress from. She turned a size 20 wedding dress into a size 14 with many changes to the actual look of the dress. I spent more on the alterations than I did on the dress, but I got exactly what I wanted. It was perfect. She even altered one of the bridesmaid dresses as well, even though she often is only accepting bridal because she is kept so busy. I highly recommend! Thank you Gemma for making my dress perfect. read more

Gemma is a GEM! She altered my sisters wedding dress and added custom beading to it. It was exactly what my sister asked for and she looked AMAZING! Great service! Thanks Gemma and staff! read more

I was referred to Gemma by Brilliant Bridal. I am so happy I was because this woman is amazing! She conducted a total of 3 fittings, and my dress was perfect by the time my wedding day came along. Gemma takes her time and was very helpful when it came to the altering process. She made suggestions, and also helped me when I was unsure about certain aspects of my dress. Although I did pay a lot, it was worth it. Gemma and her team put in so much work to make my dress the perfect fit. You pay for what you get! Thank you Gemma!! read more

Gemma's Bridal Design - Thank you Gemma!! - Sewing & Alterations Near Me - Chandler, Arizona

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I want to start out by saying the work they do here is fantastic and everyone is very friendly and personable. The prices were very reasonable as well and they didn't charge me extra to steam my veil. I gave 2 stars because when I picked up my dress after my final fitting, I was unaware that they hadn't done all the alterations until my wedding day. The pins from my final fitting were still in the bust of my dress. The alterations had somehow been missed and there was nothing I could do. We had to try and place the pins on the sides so it was less noticeable but I had to deal with pins poking me the entire time I wore it. This was extremely disappointing because they had done a perfect job up until this. I still recommend them I just have advice. Schedule your dress pickup a few days before your wedding and try it on one last time!!! That way you will know if you need any other last minute alterations. I wish I would have tried mine on one last time in the store. read more

Man Gemma is talented!!!! My dress was absolutely beautiful and fit perfect. All of my guests just kept going on and on about how it looked like it was made for me. She was a please to work with and far exceeded my expectations! read more

I had Gemma alter my wedding dress last year. It was a long process because I was very picky and sometimes indecisive on what I wanted to add or change on the dress. After much time spent visiting Gemma's shop, she was always welcoming and patient with me! I would definitely recommend her and her team! Thanks Gemma, It was great working with you read more

Gemma and staff are amazing. My dress was beautiful when purchased . To see the end result took my breath away . My now husband loved it , the last picture I posted to this review is him astonished at my dress and veil she altered, while trying not to cry . I wore his mothers veil from 42 years ago . Everyone wanted to ask about my dress , in pictures the dress would only be average without the alterations Gemma did . We took down the bust line so I'd look more feminine. We did alteration after alteration and 4 fittings . They helped me store my dress the day before the wedding , it needed to be steamed and aired out , I was terrified to take it home to my apartment with my pit bull. That alone I'll never forget, cuz I was stressing not wanting to ruin or wrinkle the lace . The day of I never wanted to take my dress off . No joke , I wish i could wear it everyday. On the days I had no one to come with me to fittings they gave me more comfort . I was having family issues , and Gemma really helped me thru it . Gemma understands people . She wins awards for a reason . I couldn't imagine if I'd gone somewhere else . I will never ever go somewhere else for any type of alteration. It made my night to get so many genuine compliments on my dress . Thank you Gemma for all ur help . I love you . Thank you Sammie for ur kindness. Thank you guys for all ur hugs patience and tissues as I got through this wedding !! read more

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Warning warning!! - You will be way overcharged for services here! I went in for bridal alterations to my wedding dress. The main thing I needed done is really not complicated. I walked in and had to go up and say 'Hi' because I was not even acknowledged. While I was putting on my dress I was insulted about the size of my bust saying that I had nothing there. I went through a consultation and they told the price of other alterations that my dress needed and the price of the main thing I was in here for.. $300!!??! What?!! For a simple addition to the dress and I mean simply. So I said can I have a write up of everything (I wanted to get a second opinion and a second price check). She said no! She wanted to charge me $35 just for the write up of what she said needed to be done. I left without the write up and jotted down what she said needed to be done (without the pricing since she wouldn't give it). I figured that's that I am going to have to do this simply addition on my own because it is really, really not complicated! I am not skilled at sewing either. I took a class in high school and am okay. But I knew that this job was NOT WORTH $300!! I could do it for $20 in material and less than an hour of work. I researched the business some more (I originally came in because of the rave reviews on The Knot but was scared about people saying that it is overpriced). I saw a pattern in the reviews on The Knot (which were posted through the Wedding Channel. The dates of posting were all very close to each other. I know of a few companies that have gotten in trouble for writing reviews on their own and the dead give away being that they are all posted around the same date in clusters. What do you know Gemma's reviews start with: 2 on 8/13, 3 just three days later on 8/16, 1 the next day 8/17, 2 the next day on 8/18, 1 on 8/19..waited three months for some in between time then back to it 1 on 11/12, 2 on 11/13 and so on and so forth.. I mean come on!! That is an obvious give away that someone is sitting at the computer at the business typing these reviews. Back to my dress - I went to a different tailor (also in Chandler) and she charged me (drum roll....) $40 for the same job they wanted to charge me $300 for!!!!! Holy crap they were going to rip me off majorly. I know that anything that has to do with weddings means an instant high mark-up but charging $260 extra for a job that is only $40!!?? That is just messed up. No I am not some other tailor trying to write a bad review for a competitor (I didn't mention my new tailor's business) but I just want to warn people of these scammers. Oh!! I almost forgot!! Gemma said my dress was in dire need of: the corset being reconstructed & new bust darts... I asked my new tailor if those were needed and she said no. Who's doing the rip job after all pushing things that aren't even necessary!!!?? I think you know the answer to that now. read more

I found a sweet deal of a sale on this black wool jacket that I couldn't pass up on. It is Arizona, and on the 3 days out of the year we can wear such a fashionable jacket - we should do so. Much to my chagrin, the jackets sleeves were too long. No. I do not have short stubby little arms and a big thick fat neck. Stop staring at me. I'm a unique snowflake. Anyway, so I took the jacket to Gemma's paid the 35 or 40 bucks to get the sleeves shortened (is this expensive? I don't know, I pay 20-30+ for my pants to get tailored elsewhere. Don't really care either. I'll pay well for good service.) Was given a timeline of one week. Standard from what I have seen - and acceptable considering how busy the shop was with beautiful brides (when I say beautiful, I mean... wow. If I was a cartoon character, my jaw would have hit the floor and my eyes would have popped out. If either of my wives looked like these amazing ladies I might still be married. Maybe.) The jacket was ready on time - but get this. I was not. I forgot to pick the stupid thing up. Up until I had to leave to go on a trip for work - and I needed the jacket THE NEXT DAY. Gemma actually stayed LATE for me to get my jacket. I called her at 10 minutes to close, and she stayed late for me to pick up my jacket because I, the idiot customer, was in a rush. I am sure this is the exception, not the rule, but still - customer for life. Oh, and in case you are wondering - the first person who saw me in my jacket was my 2nd ex wife, and she insulted me - so I know I looked damned good and extra smoking hot in it. Jealousy is a bitch. Thank you Gemma. read more

I brought my wedding dress here for alterations and was highly disappointed. First I was sent to the wrong location (an empty store). When I called to let them know I was at the wrong location and to find out where I should be they were very short and unapologetic about giving me the wrong address (apparently their old address). Not a great first impression. During the appointment Gemma acted very annoyed at each request I made. She would either laugh, cut me off and not listen to my thoughts at all or tell me that what I wanted could not be done. She acted as if I was being a crazy bride by wanting these alterations and like she didn't have the time to listen to me. At one point I told her that I wanted the area above my butt to be taken in so that my dress hugged my butt and her response was " no it looks fine the way it is, we leave it", completely dismissing my request! She made me feel like I would not be able to get the dress to fit me the way I wanted it to and like maybe I bought the wrong dress. What a terrible feeling as a bride. After charging me $400 for my dress to NOT be altered to my liking I decided to get my money back before she did anything to it. I felt so uncomfortable leaving my dress in her hands I just couldn't do it. The customer service here was terrible and needless to say I would not recommend their services. Gemma- I suggest listening to your clients needs and wants instead of dismissing their thoughts entirely. As a bride you want to feel confident that the dress is going to turn out exactly the way we want it, not how you think it should be. read more

I'm writing to respond to Samantha L's review as well as reassure customers that Gemma and her sister who run the shop are the real deal. I was a plus size bride of Gemma's and had her do some altering on my dress from the recommendation of a girlfriend who's actively involved with pageants in the valley. Reading Samantha's review is like reading something from a parallel universe because her experience is nothing like describing Gemma and her professionalism. I emphasize I was a plus size bride because already I was self-conscience about not being able to fit into my ideal dress. I remember Gemma's delight when I first came out with my dress on and she sincerely complimented me on how beautiful I looked in it. I can't imagine Gemma commenting on the size of anyone's bust because frankly, (no offense here G.. but she's a tiny, cute woman herself). Gemma was pricey but her work was worth it. I've read in countless magazines to be prepared to add on anywhere from 300-500 to your budget dress for alterations and she came within our budget. We also had her get my dress ready for storing after the wedding. I'm curious- if you could do it for $20 in material and less than an hour of work; why didn't you??? The audacity of accusing someone of writing their own reviews without concrete evidence and just endless babble is pretty pathetic and very harmful to the reputation and integrity of a business. Be careful of what you spout off because it will come back to bight you someday.. as proof of the experience you had with your $40 tailor and your horrible review of her too. I do happen to know as a Gemma bride she is part of the Wedding Channel; Knot and they encourage brides to give reivews regarding their vendors after their wedding via email notifications. Gemma and her sister are NOT scammers and I encourage anyone to check her TALENTED work out at her shop in Chandler. read more

Gemma is incredible and super nice! I brought my wedding dress to her to be altered and have a corset back added to it and she did such a wonderful job! I highly recommend her services to anyone looking for perfection. You won't find a better seamstress. She is the best! read more

Gemma is such an amazing person and did equally an amazing job on my wedding dress. From the very beginning she was very responsive and helpful, even in the craziness of the unknown with COVID. Gemma was able to get me in right away to alter my dress. She knew exactly what I needed to make the dress fit perfectly and even knew what I wanted when I couldn't figure out a way to articulate what I wanted :) She was able to do some custom alterations by adding a slit to my dress and adding straps. She also made me the perfect custom veil to go with my dress that was simple, beautiful, and elegant. It complemented my dress very well without taking away from it. We had to push back our wedding by a year and she was able to keep the dress safe until I was ready to pick it up. When I got the dress and tried it on for that last fitting, it was perfect! It was everything I had hoped it would be. For our wedding, I couldn't get over how wonderful the dress felt and looked. It was beautiful! Thank you again so much, Gemma, for making a wedding dress into the dress of my dreams! read more

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I called Suzanne and she referred me to Gemma . Horrible customer service!!! The minute we walked in the girl was rude and so was the lady who looked at the dress to be altered. Worst thing was the lady that looked over the dress just flung the curtain open before my daughter was finished getting her dress on. No one greeted us & thy seemed very bothered by us coming in even though I called the day before. The only reason why there's a star on this rating is because they gave me a quote. Which was over priced. read more

After moving to Pheonix-metro from Philadelphia, I have spent 6 months looking for a good men's tailoring shop. I am 99.99% sure that this place is it. Just got back from a suit pant fitting (take in waist, hem and taper) at Gemma's. Lynne was the super nice lady at the front desk who took the measurements and knew exactly how a suit pant should fit. I didn't even have to mention anything about leg breaks. After a full "pin-up," the pants looked custom-made. I will be picking up the finished product next week but based on the fitting, I am not going to be disappointed. I had no idea this place performed men's tailoring - they do. And they're really good at it. Will be bringing in all of my dress pants here along with some blazer adjustments. Interior was well-organized, extremely clean and professional. They do ask for payment prior to tailoring -- which is not only reasonable but also normal at a reputable tailoring shop. I cannot wait to pick up my suit pants next week. read more

There aren't enough words to describe how amazing Gemma is. What started out with a dress that was incorrectly measured at the bridal salon (4 sizes too small), Gemma went above and beyond to have the dress replaced and altered. My wedding dress was an absolute perfect fit by the time she was done with it. She also finished both flower girl dresses, a bridesmaid dress, and the mother of the bride's dress - each absolutely perfect! I absolutely recommend Gemma's Fashion & Sewing for the most amazing service in the valley! read more

Great customer service. I had a list originally of different people listed but did not have a good impression of them, they just came off more snobby or took too long to respond just different situations. Found this shop on yelp and so thankful I did this place has overall a great energy to it. Every person that works here provides great customer service. They also do great work. Highly recommend. read more

Gemma did an amazing job on my wedding dress!! She even changed the zipper to a corset in the back. There is no other seamstress I would of trusted with my dress! Thank you, Gemma!! read more

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U guys are the best!! I brought my dress in with a month before my wedding date and Gemma made it happen, thank u so much!! read more

Gemma's Bridal Design - Thanks Gemma for helping make my dress that much more beautiful! With only giving u a month before I got married! You are the best!!!! - Sewing & Alterations Near Me - Chandler, Arizona

The knowledge, expertise and skill that Gemma has it apparent in the work she does. My daughters wedding dress needed several alterations to fit her perfectly. Gemma did an outstanding job altering the dress in all the right places. Great care was taken from start to finish in handling the dress. Great customer service, friendly environment and awesome results. read more

Gemma and her staff were great! She listened to all the ideas i had and followed through perfectly. She made my dress exactly how i had envisioned it. Thank you! read more

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Gemma was amazing and even made last minute changes to my dress to make sure it was ready for my wedding. Thank you Gemma! read more

Gemma's Bridal Design - Thank you Gemma! - Sewing & Alterations Near Me - Chandler, Arizona

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My dress turned out fine for the day of my wedding. Gemma's is a bit pricey but they did get the job done. I was not told however, when I dropped it off six months in advance, that the dress would not be available until two days before the wedding. Every time I came in I was told it was my "final fitting" and it never was. The dress was never finished when I came in too try it on. When I finally picked up the dress there was a visible button missing in the back. I took it back the next morning and they fixed it for me however this was days before the wedding and it was extremely inconvenient as I was supposed to be picking someone up from the airport. I wish my dress was done sooner so I was confident that it would fit and there was nothing wrong with it. On the day of the wedding I took a little too deep of a breath and a bottom popped off on the top. It didn't majorly effect the dress but it was extra stress all together that I didn't want to have to worry about. read more

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