This store was great. Took in my Timex watch for a new battery. No hassle. No complaining that I…read moreneed a new watch. Just made small talk while I waited. 3 minutes and 13 seconds later, BAM. She was ticking once again! Now for the bill. A whopping 10 bucks! That's it. Wow. Amazing. Totally worth it. I will definitely go again. Thanks!

My husband and I had been here previously, but just for a watch battery change. He wanted to take…read moreme here as we think it's a family owned business and had a nice experience when we came here for the watch battery. My husband wanted to stop in to take a look at what they had in jewelry as he was buying me an anniversary gift. We were also going to check out their gold and coin purchasing program as I had inherited a coin collection from my father .It said online that they opened at 10 AM. We were sitting out in the parking lot area and saw what we believe to be one of the owners showing up AT 10 AM. In my personal opinion if you're open hours start at 10 AM then you should be open and ready to do business at that time. We walked in about 10:05 AM as we wanted to let her get in the door (and someone followed her in). We had to buzz to get in. She was already saying something through the speaker at us, but we went ahead and walked in the door. Without any greeting she said I won't be ready for 10 to 15 minutes ! Why don't you go over to Starbucks and get a coffee! And then said "Do you have an appointment?!" We immediately turned around and left! Her tone was rude, she could've addressed it so much differently like could you please give me a couple of minutes? Everything seemed abrupt. Like we were putting her out because we wanted to come spend money at her store. I have not needed an appointment to look at jewelry for a possible purchase anywhere before. Needless to say... I will not be walking through their doors again. We already had another jeweler that we use on Alma school and Queen Creek Road area that we've been more than happy with for purchases and repairs! The only reason I gave two stars is because of the previous gentleman who took care of my watch issues.

Easy and convenient…read more If your enroll in their warranty program, there are multiple locations that you can use that will honor the agreement. Replaced the watch battery on my movado in 15 minutes. Would definitely recommend for watch services.

I've had this watch in particular about 10 years, it's just a Movado But I love it and it's been…read morea good watch also good memories from my days of working for the company but anyway I go into Fast Fux today and they were just that, fast! She was giving service with a smile and assurance. Took about 15 minutes with another customer checking in during that time as well. I'm amazed by the service. I only got the 39.95 with yr warranty . It's inside Chandler fashion center /mall on the 2nd level . I will be bringing my Toy est h there to change the battery also soon. So glad I found this place in the area.im a happy camper now :)

My husband's watch needed a new battery. We had been to a place at the mall that quoted $80, which…read moreis ridiculous!!! Billie's Custom Jewelers was able to replace the battery in that watch for $15 within just a few minutes. They are a family owned business and they are very nice. I can highly recommend them.

Billie's Custom Jeweler is absolutely incredible. My fiancé worked with him to design my engagement…read morering, and I am still in awe every time I look at it. The design is so intricate and unique, with beautiful details that show just how talented and thoughtful they are with their craft. Billie and the team truly go above and beyond. They listened to what my fiancé wanted, guided him through the process, and created a ring that is even more stunning than I could have dreamed. On top of their amazing craftsmanship, they are the sweetest people to work with and make the whole experience feel personal and special. I recommend Billie's Custom Jeweler to everyone. Their work is beyond amazing, and you can really feel the love and care they put into every piece.

Family run. Gemologist knows his stuff! You'll receive personal service every time you visit!!read more

Needed a battery change for a TAG - super fast and friendly. Yeah I'm coming back for sure...read more

If you need a jeweler... I've got a guy. And his name is Eric…read more I cannot say enough amazing things about Eric! He is unbelievably knowledgeable -- the kind of jeweler who actually takes the time to explain things, walk you through options, and make sure you feel confident in every choice. His pricing is extremely fair (refreshing in the jewelry world!) and the quality of his work is truly top-notch. Whether it's repairs, custom pieces, upgrades, or anything in between, Eric is THAT guy. The one you rave about to your friends. The one you send people to with full confidence. The one you keep going back to because you know you're always going to be taken care of. If you've ever said, "Ugh, I wish I had a jeweler I could trust," this is your sign -- Eric is your guy. I recommend him wholeheartedly and wouldn't go anywhere else.

I can't say enough wonderful things about working with Eric! He custom made my wedding bands, and…read morethe entire experience was absolutely perfect from start to finish. Eric was incredibly patient and took the time to really listen to my ideas, notes, and feedback throughout the process. He offered thoughtful, realistic suggestions that helped bring my vision to life exactly as I imagined. Not only was he kind and professional, but his communication was outstanding -- I always knew what stage we were at, and he made the whole experience stress-free and enjoyable. On top of that, his pricing was very reasonable for such high-quality, custom work. Our rings turned out stunning, and I couldn't be happier. I'll always go back to Eric for any future jewelry pieces!

Great service and quickly repaired 3 watch batteries on the spot! Nice selection of watches in the…read morestore too. I'll be back!

Urbano and Teresa are amazing. They always greet incoming customers and take such good care of…read morethem. Their inventory and repair services are top notch. I have been going here for years. Highly recommended for any jewel needs

Let me tell you, this is a beautiful quaint jewelry store…read more I'm searching for my teenage daughter and they had so many nice pieces! All sizes, beautiful vibrant colors with classic styles & cuts. Their prices are reasonable for the beautiful quality they carry. The staff is kind, friendly and so helpful putting looks together. Small stores can sometimes feel high pressure because of the store size being smaller & staff being so close & overly helpful, but this location moves at Your pace, no rush. Have a seat, have a sip and have fun creating your personalized jewelry!

If I could give more than 5 stars I would! Came to Myranda to get a custom piece done. I had a…read morepiece of lapiz from my late father and wanted to get it put into a necklace. Myranda was extremely helpful, not pushy, and made us feel so welcome in her store. Turnaround time was about 2 months and just picked up my necklace today. It's gorgeous. Absolutely will be coming back to get a ring for my 10 year wedding anniversary! They have an AMAZING and STUNNING assortment of wedding bands and engagement rings. And the staff overall was so nice. I brought my 5 year old son in with me to pick up my piece and they were also incredibly welcoming to him too. I know it can be stressful to have littles in a store with expensive items, but they didn't make me feel judged at all. Can't say enough nice things!

Amazing service! Walked in and they were able to identify the issue for my watch and fix it on the…read morespot.

Very helpful and gave great advice to help me take better care of my watch so I don't run into…read morefuture issues.

My husband needed a battery for his watch. He can't be without it even for a few hours. We had…read morenever been in this shop but I read on Yelp it was a good jewelry shop. We gave the watch to the gentleman and within 5 minutes maybe my husband had his watch back. We asked the price and the gentleman just said tell your friends about us. Merry Christmas. When have a puce of jewelry that needs fixing and maybe some gold and silver that could be sold. This is the first place I've will go. We were more than pleased with our first introduction to ED Marshall Jewelers.

Fine jewelry... They're very knowledgeable about their diamonds, Even though I wasn't able to make…read morea deal I respect the professionalism