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    Muralt's Custom Jewelrs

    4.6 (56 reviews)
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    Services - Muralt's Custom Jewelrs

    Jewelry repair

    Muralt's Custom Jewelrs Photos

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    Reviews With Photos

    Custom Ring by Muralt's Custome Jewelrs.
    Eric S.

    I had two old gold rings that no longer fit so I brought them to o Muralt's to see what we could do. They came up with a great design and built an amazing new wedding band out of those two rings. They were great to work with, communicated well and made a beautiful one of a kind ring that means the world to me! I highly recommend Mauralt's.

    An example of Matt Muralts poor craftsmanship
    Nicholas A.

    This is what happens when you take your wife's custom ring in to be sized at Muralts. He does such poor craftsmanship that a $600 baguette just falls out of the ring a week after Matt Muralt's shotty work. When I brought it to his attention he denied that it was his poor workmanship and blamed it on my wife. Not only did he not own his own poor craftsmanship but he refused to fix it. What kind of piece of garbage would own and operate a custom jewelry store and not stand by his work. Do yourself a favor and go to a reputable jeweler. Don't get ripped off like I did from this lowlife piece of garbage.

    I can't say enough about my custom made rings made special by Muralts jewelers .. my mother's ring made to perfection and worn proudly to my newly designed wedding ring.. I'm in heaven with these fine pieces of art on my fingers. I could not be any happier!! Thank you so much Matt!!

    Small ball of gold placed inside the ring on both halves to strengthen it against future breaks!
    Desirae S.

    I brought in my engagement ring that broke while I was at work. Mr. Muralt not only repaired my ring and replaced the missing stones, but he provided the suggestion for a small alteration - which I happily took - to strengthen my ring in the spot where it broke. Now I'm whole again AND my ring is stronger than it was before, all for a price that made me VERY happy. I'm so glad I went small and local for my repair.

    I was a past customer of Muralt's Jewelers for years. So I went there to have the clasp on my Omega necklace replaced. They called and said they could not get the same clasp and if they could put on a BOX clasp. I agreed. They did not put on the promised BOX clasp, but put on a clasp that spins, I did not agree to this clasp, they charged me $379.75. I was dumbfounded by the amount and paid it. I can't close the clasp. It spins and is so small, my husband can't put it on either. I went to the 3 jewelry stores, and they all said they could have gotten the original clasp. They also said I was way overcharged for the clasp that was put on, in essence I was ripped off. Muralts Jewelers said if they replace the existing clasp it would cost a lot more. I could have gotten a 4mm 14 carat gold BOX clasp at Gold Vampire for $203.00. I went back to Muralt's and told them and that I felt I was ripped off, they clearly don't care. I will NEVER EVER do business with them again.

    Engagement ring complete with outer wedding ring and one-year anniversary ring.
    Mark K.

    Fantastic art work! Three years ago I started the process of designing a New Zealand and Kansas inspired ring that represents us as a couple. Matt was there from the beginning. Extremely helpful, and exceeded expectations in craftmanship. It was a no-brainer to go back to Matt for the two extra rings for the wedding and one-year anniversary. Wife is extremely happy!

    I just love my custom ring! Matt took my idea and some family heirlooms and made the most amazing ring that I can't stop staring at! Thank you Matt!!!

    Beautiful custom ring

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    6 years ago

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    9 months ago

    The owner is very rude and disrespectful to his customers. His custom jewelry is sub par In my opinion.

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    2 years ago

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    4 years ago

    Business owner information

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    Matt M.

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    3 years ago

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    Matt M.

    Thank you, thank you,thank you!

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    3 years ago

    Matt was super friendly and their prices are great. Definitely coming back for any jewelry needs!

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    Matt M.

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    Page 1 of 2

    Ask the Community - Muralt's Custom Jewelrs

    Review Highlights - Muralt's Custom Jewelrs

    “Special thanks to the owner of Matage Custom Framing shop, Matt's neighbor a few blocks down on Main street.”

    Mentioned in 28 reviews

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    Precious Elements Jewelry & Coin - Custom made white gold ring using our clients gemstones from a previous old piece.

    Precious Elements Jewelry & Coin

    (54 reviews)

    My husband and I had been here previously, but just for a watch battery change. He wanted to take…read moreme here as we think it's a family owned business and had a nice experience when we came here for the watch battery. My husband wanted to stop in to take a look at what they had in jewelry as he was buying me an anniversary gift. We were also going to check out their gold and coin purchasing program as I had inherited a coin collection from my father .It said online that they opened at 10 AM. We were sitting out in the parking lot area and saw what we believe to be one of the owners showing up AT 10 AM. In my personal opinion if you're open hours start at 10 AM then you should be open and ready to do business at that time. We walked in about 10:05 AM as we wanted to let her get in the door (and someone followed her in). We had to buzz to get in. She was already saying something through the speaker at us, but we went ahead and walked in the door. Without any greeting she said I won't be ready for 10 to 15 minutes ! Why don't you go over to Starbucks and get a coffee! And then said "Do you have an appointment?!" We immediately turned around and left! Her tone was rude, she could've addressed it so much differently like could you please give me a couple of minutes? Everything seemed abrupt. Like we were putting her out because we wanted to come spend money at her store. I have not needed an appointment to look at jewelry for a possible purchase anywhere before. Needless to say... I will not be walking through their doors again. We already had another jeweler that we use on Alma school and Queen Creek Road area that we've been more than happy with for purchases and repairs! The only reason I gave two stars is because of the previous gentleman who took care of my watch issues.

    they are amazing. We buy all of our jewelry for Hannah and Michelle. Fabulous store. Fabulous…read moreeverything.

    Robbins Brothers Fine Jewelers - Michael M. Sku: 0399363

    Robbins Brothers Fine Jewelers

    (142 reviews)

    $$

    Country Trace

    Robbins Brothers never disappoints on service…read more December came and went so fast I missed taking our rings in for the annual inspection. I called and the kind associate said no problem. (My words). I combined appointments while in Scottsdale from the West Valley. Frieda was the first to welcome and greet me upon entering. Welcome to AZ! I appreciated her hospitality. She is truly an asset to your company. Ian checked me out and offered a pouch the place the rings in. He is also a great representative of the excellent service we have experienced since our purchase in CA. It might be time for an upgrade. ;-) Thank you Robbins Brothers!!

    I was in town visiting and dropped in to get the annual service for our rings. I did not have an…read moreappointment, so I was going in hoping they'd be able to take care of it that day. I like that it's a secure building but still with an air of welcoming. The agent who assisted us was very kind and friendly. They were able to complete the service in an hour - which she had said it would be. They have a very comfortable waiting area with water, tea, coffee and a TV where you can control the channels yourself. The whole facility was pristine - even the bathrooms. We waited there the whole time and even though my toddler was trying to destroy the nice people's place (I did not let him), we felt comfortable the whole time. Another agent even came over and entertained my toddler for a few minutes which I thought was so sweet, because he really did not have to. I really appreciated them being able to help us out right away and get us on our way quickly.

    E D Marshall Jewelers - Come see our wide selection of amazing diamond engagement rings.

    E D Marshall Jewelers

    (268 reviews)

    $$$

    Came into ED Marshall today and their remodel looks amazing. Very bright, very clean and…read moreprofessional. Had 5 batteries replaced in watches and a link removed from a Rolex. Service was outstanding Very impressed Thanks EDMarshall We appreciate it

    1 Star -- Extremely Disappointing Experience…read more I'm extremely disappointed with my recent experience at E.D. Marshall Jewelers, especially because my family has been doing business with them for three generations. On March 7th, I had an appointment to have my Rolex appraised. Sergio assisted me and provided two options: an outright purchase price or a consignment price. I chose to consign the watch based on the information he gave me, including his assurance that he believed the watch would sell within about a month. When I left my Rolex with them, I was given an extremely generic receipt. There was no detailed description of the watch, no itemized breakdown, and no clear consignment terms--literally just my name and a handwritten quoted price. Looking back, I should have questioned this immediately, especially considering the value of the item I was leaving in their possession. One month turned into more than five months. By August 15th, my watch still had not sold. What made the experience even worse was the lack of communication. I would email Sergio and sometimes go weeks without receiving a response. When you entrust a business with a Rolex, you should not have to repeatedly chase someone down just to get an update. Before picking up my watch on August 15th, I asked Sergio if E.D. Marshall would honor the original outright purchase price I had been quoted in March. He declined and offered me approximately $2,000 less, telling me that gold prices had gone down. I found that explanation extremely disappointing, especially since my original appraisal and consignment involved a Rolex watch--not simply scrap gold. When I arrived to pick up my watch, Sergio was there. After more than five months of waiting and poor communication, I expected at least some acknowledgment of how the situation had been handled. Instead, he simply retrieved my watch and sent me on my way. This is especially disappointing because I'm the third generation of my family to purchase jewelry from E.D. Marshall. There was a history and level of trust there, which made this experience even more frustrating. Unfortunately, that relationship ends with me. Based on my experience, if you're considering selling or consigning a valuable watch, I would recommend going somewhere else. Five months of waiting, little to no communication, inadequate paperwork, and then an offer $2,000 below the original quote was a complete waste of my time. E.D. Marshall is not the business I remember it being, and I will not be returning.

    Muralt's Custom Jewelrs - jewelry - Updated September 2026

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