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    Moissy Fine Jewelry

    4.3 (8 reviews)
    Closed 11:00 am - 7:00 pm

    By appointment only

    Updated over 3 months ago

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    Olivia
    Maleni G.

    After watching the documentary Blood Diamonds, I knew I didn't want to support the diamond industry. I heard about moissanite and started researching about it but couldn't find any places where you could look and try on rings in store. I finally found Moissy and told my boyfriend we should go look in there instead of ordering from a sketchy website. The woman in the store was really helpful. I tried on a few rings and finally decided on the style "Olivia". My boyfriend paid and was told we'd have the ring in about 4-6 weeks. It seemed like such a long time but I patiently waited. A few days before the six week deadline, my boyfriend called to check on the status. Nicole said that it would either be in on Friday or Monday. Friday rolls around so we make the call. Another employee answered the phone and wasn't very helpful. My boyfriend asked if he could speak to Nicole because it seemed she had access to more information than she did to which she replied "no, we have access to the same information. It should be here early next week". It seemed kind of rude to talk to someone who just dropped close to 3K like that. We didn't end up getting the ring until closer to 7 weeks after the purchase. I do love that fact that I was able to get a moissanite ring that I could try on first but I wouldn't shop here again. I had originally planned on getting my wedding band here but after the service we got I went to Jared . I got my ring in 24 hours!

    Cushion cut with my original wedding band.

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    4 months ago

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    1 year ago

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    3 years ago

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    3 years ago

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    7 years ago

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    6 years ago

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    5 years ago

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    7 years ago

    Awesome service. Nice, no pressure, and great prices. Love my updated men's wedding ring!

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    Barnes Fine Jewelers

    Barnes Fine Jewelers

    4.6
    (84 reviews)
    3.9 mi
    $$
    Luxury
    Locally owned & operated

    Went today to pick up my items and I haven't been there in awhile and noticed The Main Street is…read moreunder construction and I turned into where everyone was turning and making a u turn I clearly did not see the signs either arrows where to go so I entered the wrong way. I take responsibility for that part but didn't do it in purpose but then to have one of the guys run in front of my car yelling at me STOP STOP what are you doing to me. I told him I didn't see a sign and where was I supposed to go, he still insisted on still standing in front of my car yelling at me, I told him he didn't need to yell from inside my car instead of calmly stoping me coming to my window and just simply telling where to go. Clearly this guys is lacking customer service. I'm a very understanding person when it comes to customer service since I'm a person that wants to be kind to people in that type of job but not when they are being ASSHOLES like him. I get it gets busy and getting people in and out quickly but customer service is still very much needed in this place.

    Being our family jeweler for over 21 years, I can't recommend Barnes enough. They have taken…read morestellar care of our daily and heirloom jewelry, and they haven't increased their prices over time. l live in NW Phx now, but I continue to make the drive because they are trustworthy, polite, and friendly (no matter who is there)! Sometimes they are able to fix something same day, and they polish up my wedding bands for no charge. I do find their estimated repair times are inaccurate (LOL...because they always call 3-7 days SOONER than anticipated!) :D One other thing I like a lot is that if you see one of their custom pieces, they put it in the system under your name (like a registry)...in case your special someone wants to surprise you. If I ever leave AZ, it will be hard to find another jeweler like Barnes!

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    Barnes Fine Jewelers
    Barnes Fine Jewelers
    Barnes Fine Jewelers

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    Oliver Smith Jeweler

    Oliver Smith Jeweler

    4.9
    (184 reviews)
    20.6 mi
    $$$
    40 years in business
    Family-owned & operated

    I went to 1916 to get my watch serviced & repaired and I have never been treated like a sub class…read moreperson... They sent me to OliverSmith Jeweler, now with my watch repaired & proudly on my wrist... If you take it to 1916 be prepared to get your watch rebuilt & not original... Matt was a gentleman & honest man... Service is back, you just have to look for it!!!

    My husband Mike recently purchased a Rolex from Oliver Smith, and we honestly couldn't have asked…read morefor a better experience. From the moment we walked in, Keith and Trent made us feel so welcomed and taken care of -- by the end, it genuinely felt like we were working with friends. They were incredibly kind, patient, and knowledgeable, and never once made us feel rushed or pressured. They took the time to really get to know us, answered every question with care, and made the entire process fun, easy, and memorable. We absolutely love the watch, but what really stood out was the relationship and trust that was built along the way. If you're looking for a place where you'll be treated like family and not just another customer, Oliver Smith is it. Five stars without hesitation -- we'll be back and will be recommending them to everyone we know.

    Photos
    Inside our Flagship showroom.
    Inside our Flagship showroom.
    Our newly expanded watch showroom features new and pre-owned timepieces from the industry's top brands.
    Our newly expanded watch showroom features new and pre-owned timepieces from the industry's top brands.
    Shop our extensive Rolex Signature Pre-Owned collection including the Rolex Daytona.

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    Shop our extensive Rolex Signature Pre-Owned collection including the Rolex Daytona.
    Gemsetter & Company

    Gemsetter & Company

    4.9
    (102 reviews)
    5.8 mi
    $$

    If you need a jeweler... I've got a guy. And his name is Eric…read more I cannot say enough amazing things about Eric! He is unbelievably knowledgeable -- the kind of jeweler who actually takes the time to explain things, walk you through options, and make sure you feel confident in every choice. His pricing is extremely fair (refreshing in the jewelry world!) and the quality of his work is truly top-notch. Whether it's repairs, custom pieces, upgrades, or anything in between, Eric is THAT guy. The one you rave about to your friends. The one you send people to with full confidence. The one you keep going back to because you know you're always going to be taken care of. If you've ever said, "Ugh, I wish I had a jeweler I could trust," this is your sign -- Eric is your guy. I recommend him wholeheartedly and wouldn't go anywhere else.

    I can't say enough wonderful things about working with Eric! He custom made my wedding bands, and…read morethe entire experience was absolutely perfect from start to finish. Eric was incredibly patient and took the time to really listen to my ideas, notes, and feedback throughout the process. He offered thoughtful, realistic suggestions that helped bring my vision to life exactly as I imagined. Not only was he kind and professional, but his communication was outstanding -- I always knew what stage we were at, and he made the whole experience stress-free and enjoyable. On top of that, his pricing was very reasonable for such high-quality, custom work. Our rings turned out stunning, and I couldn't be happier. I'll always go back to Eric for any future jewelry pieces!

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    Gemsetter & Company
    Gemsetter & Company
    Gemsetter & Company

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    Walt's Jewelers

    Walt's Jewelers

    4.2
    (66 reviews)
    3.5 mi
    $$

    Walt's delivered a clean, well-crafted ring setting for my stone, the design work itself was solid…read more However, the communication throughout the process fell short of my expectations. An approximate one-week delay was never proactively communicated, which ultimately meant I didn't have my ring in time to wear it to my husband's birthday celebration on St. Patrick's Day. That was disappointing. I had high hopes for Walt's, local jewelers are a rare find these days, and I was looking forward to building an ongoing relationship, starting with a pair of cultured diamond hoop earrings. Unfortunately, the communication experience has changed my mind.

    My wife's diamond came out of its mounting while we were on vacation in Miami. When we returned to…read moreArizona, a friend recommended Walt's, so we brought the ring there to have a new setting made. Initially, the ring came out beautifully and my wife was very happy with the result. However, after a couple of years, the band started chipping, so we brought the ring back to Walt's for repair. After they had the ring for a couple of weeks, we went in to pick it up and immediately noticed the diamond was not positioned the same way it had been when we dropped it off. It was clearly crooked and had been changed from its original position. My wife tried to explain this to Cheryl, but instead of listening to our concern, she insisted it was our issue. She repeatedly told my wife that because the diamond has a unique cut it would always appear crooked. The problem is, the original jeweler at Walt's had the diamond set perfectly the first time, so we don't understand why it couldn't be done again. What made the situation worse was the tone of the conversation. When a customer raises a concern, it shouldn't be met with someone speaking down to them. For over a month now, we have asked multiple times to speak with the owner, Javier, but we keep getting the runaround. On top of that, we asked them to have the ring appraised while it was there. When we received the appraisal back, the ring was significantly undervalued. The carat weight was listed as more than a full carat lower than the actual diamond, and the clarity and color were also incorrect. When we asked why the appraiser didn't request our GIA documentation, we were told we should have brought it ourselves. As customers, how would we know that was necessary if no one asked? Lastly, while my wife was there looking for a 10-year anniversary band, she felt like she was treated as if she wasn't worthy of being a customer. Ironically, she ended up purchasing a beautiful $8,000 band that matches her ring set. At this point, we are having another jeweler correct the issues with the ring, and possibly even create a new setting because we've lost confidence in Walt's. We have asked repeatedly to speak with Javier, but the staff says he is in the reserves and they never know when he'll be in the office. It's disappointing that a business would handle customer concerns this way. Unfortunately, because of this experience, we will be taking our business elsewhere going forward.

    Photos
    Ring
    Ring
    Jewelry cleaning
    Jewelry cleaning
    Stone with crafted ring band and crown.

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    Stone with crafted ring band and crown.

    Moissy Fine Jewelry - jewelry - Updated July 2026

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