Heather at Ohana bridal was fantastic. She listened to our bride, and found her the perfect dress. Would definitely recommend.

Suzanne's team added a bustle, made custom sleeves, hemmed the bottom and brought it in around the bust. They killed it and I've never felt more beautiful! read more

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Suzanne- the wizard of all wedding dress alterations! I found her here on Yelp about 1 year ago and can now confidently say that what the reviews said about her are true. She is SO friendly, witty and most of all, talented! I really cannot imagine anyone being more talented than her with wedding dress alterations, so I count it as a blessing that we have her right here in the PHX area. I even had NO qualms whatsoever driving 45-60 minutes during rush hour to my fittings because I knew I was getting the best of the best. Suzanne and her team have a well oiled machine as an operation. They make it incredibly effortless for busy brides, sending reminder texts, easy changes to appointment times and much more. They even have an option to clean and then preserve your dress after your wedding, which I took advantage of. Suzanne even cleaned my shoes free of charge after I got blood on one of them (long story). What makes Suzanne an ideal seamstress for brides is that she's completely "detached" from the work. Creative folks oftentimes allow their ego to get in the way and want to make a piece the way they see it and not listen to customers. In her case, she has no problem explaining "this is how I would do it, but it's about what YOU want since you're the bride." This happened to me with my waistline where she explained to me the way I wanted it made it look unfinished, but regardless I still wanted it the way I envisioned. She was so patient explaining it all to me (and even had me laughing a time or two!) and then she had no problem proceeding with my request because (as she says so many times) "you're the bride!" The only constructive feedback I have is that in my final fitting, I felt like the material in the torso wasn't tight enough and was bunching. Suzanne's employee explained that it's just like that if I'm hunching over, even slightly and just explained to have good posture (which any bride needs on her wedding day!). I REALLY wish I would have said something to Suzanne before leaving because as you can see in the pictures, it did bunch up in the torso regardless of my posture. Luckily all of the main photos have my bouquet in that part, so you can't always tell. But every time I look at the wedding pictures, I get that internal nagging feeling that I just should have triple checked it by Suzanne, who I'm sure would have figured it out. Since going to Suzanne for my wedding, I have referred her to two brides. Neither of them went to Suzanne. BUT both of them had severe panic moments when the seamstress they chose completely messed up their dresses. They had panic moments, called Suzanne, and she took care of it. One bride even scouted me out a her wedding to tell me how much she appreciated my recommendation because Suzanne came in clutch in the last two weeks of her wedding. So if it's one thing you need to know, it's to listen to me---- hire Suzanne NOW or there's a good chance you're going to be going to her anyways-- just make it less stressful and call her first before you're calling her for an emergency appt. LOL! read more

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I debated writing this review for weeks, but I think it's important to share my experience. I'm giving a 2-star rating only because the first two girls who helped me during my initial consultation were kind and professional. Unfortunately, the rest of my experience was disappointing. The shop itself feels run-down, and their prices--for both gowns and alterations--are excessive. I was quoted nearly $800 in alterations for a dress I purchased for under $200, simply because it was for a beach wedding. All I needed was the sides taken in and new straps added. They charge a $50 consultation fee, which they claim goes toward your total if you proceed with them. However, even after agreeing to move forward, they charged another $50 at the end for a so-called "final view." I eventually decided not to add straps and was still charged $550. When paying, the screen prompted me for a tip, which I found unreasonable--especially on such a high alteration cost. Later, I chose a different dress, and they told me since alterations hadn't started, I'd get a 75% refund. That struck me as unethical as the dress had not even been touched for alterations, but I accepted it. When I went to pick up the dress, I was still charged the $50 final inspection fee. I asked about removing it, but the associate quickly said it would stay. To make matters worse, the seamstress never came out to consult or inspect my dress, and during my initial visit. In total, I paid over $130 just for them to look at my dress once. I strongly recommend choosing a more ethical and customer-focused business--one that understands life circumstances change and doesn't try to squeeze every dollar out of you. The right thing would've been to charge the initial $50 consultation fee and refund the rest. read more

Suzanne works MIRACLES! I purchased the dress from a bridal shop that allowed me to bring it home the same day. The delicate lace was absolutely beautiful, which is why I purchased it. However, I had instant buyers remorse, as after trying it on at home, it was not modest enough for me. I was terribly uncomfortable and concerned that I could not hold the dress up with my rectangle figure. After much research for wedding dress alterations, I settled on Suzanne's. We live in the North end of the Valley, so a trip to Suzanne's was 1+ hours, and it took 4 appointments, Suzanne's and her team are very busy, yet they always take the time to ask how you feel about the alterations each step of the way. Suzanne checked in on me, as well. This was not an easy task, as the material was delicate and the alterations required that she cut and piece the material together. I was terrified it would turn out horribly, yet also knew that Suzanne was the best in the Valley. Great news! The dress came out beautifully (see photos) and I received many compliments on it. Most importantly, I felt absolutely comfortable on my wedding day. Thank you, Suzanne and Team! read more

Suzanne's Sewing Service - Dress after alterations - Sewing & Alterations Near Me - Gilbert, Arizona

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A heartfelt thank you to Suzanne and Selia for making me feel like a queen on my wedding day! Selia guided me with such grace and intuition, helping me choose a gown that was both elegant and sexy and exactly what I dreamed of. Suzanne's alterations were pure magic and my dress fit like it was made just for me. I'm beyond grateful to your entire team for the care, expertise, and love you poured into every detail. It truly was the best day ever read more

Suzanne's Sewing Service - Bride and groom in front of flower arch. - Sewing & Alterations Near Me - Gilbert, Arizona

As I approach my 1 year wedding anniversary, I was reminiscing on my beautiful dress. Suzanne's sewing made my dream gown perfect for me. They were incredible to work with and so flexible! I live in Chicago but i purchased my dress in my home town of Gilbert AZ, so I was flying back and forth for my alterations. She was able to accommodate my crazy schedule and I appreciated that so much. Helped to have one less thing to worry about! I would highly recommend them for your big day. Thanks !! read more

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Suzanne's was amazing!! My wedding dress needed to be altered within 4 weeks and she was able to do it within less than that with reasonable pricing! My dress turned out exactly how I wanted with their help to alter to compliment my body perfectly! Definitely recommend for a friendly and helpful staff! read more

Suzanne's Sewing Service - Sewing & Alterations Near Me - Gilbert, Arizona

Absolutely loved working with Suzanne's Sewing Service! Everyone was so friendly and helpful, which made me feel comfortable throughout the whole process. I really wanted to make sure my dress was in good hands and I could not be happier with how the alterations turned out. They made sure it fit perfectly and even accommodated a change I decided to make closer to the wedding date. I believe the process is usually about 3-4 fittings. After my wedding day I also decided to go through them to get my dress cleaned and preserved through their contact. read more

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Suzanne is amazing - best of the best! She altered wedding gowns for my sister in 2006 and myself in 2020 - class act, amazing customer service, and top quality work! read more

These ladies are fabulous! Every fitting appointment was a great experience, and all the ladies were so sweet! My dress was perfect! They were so accommodating and professional. Highly recommend! read more

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From the minute I scheduled my initial fitting at Suzanne's, every single employee was friendly and made the entire process fun. Angel and Ashlynn are the two with whom I worked the most, and they were absolute dolls. Super knowledgeable and helped put me at ease throughout it all. As a company, they have it down to a science, which made the entire process so easy and entirely stress free for me. (And given our wedding was in Cancún, stress-free was certainly what I was going for!) Not to mention Suzanne's flawless work. My dress fit impeccably, and I felt utterly stunning in it! I also appreciate that they were not pushy with what needed to be done; in order to save myself a little money, I passed on hemming, and they were very accommodating of that to stay within my budget. The customer service is truly top notch. Thank you to your entire team! I cannot recommend Suzanne's enough to anyone. read more

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The bridal shop that I got my dress at recommended Suzanne's! I loved my dress but wanted to alter the neckline to reflect my style a little more. I was super nervous about it but they completely understood my vision. Suzanne's seeing service was flexible, punctual, and very professional. I would recommend them to anyone. Below is my neck line before and the alterations that made my wedding dress so special! read more

Suzanne's Sewing Service - Sewing & Alterations Near Me - Gilbert, Arizona

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Suzanne and her staff are the best! Friendly, accommodating, fair pricing, beautiful work, and most of all they are always welcoming! I will always always always recommend them to anyone needing ANY kind of sewing services! Suzanne herself is a gem! One of the kindest warmest souls I have ever met! There were some ladies in there today that were VERY RUDE and VULGAR to Suzanne and her staff. Their recent review is completely false, as we witnessed it in person! The obscenities they shouted at the staff were absolutely awful. However, her staff remained calm and pleasant through it all! read more

Suzanne's Sewing Service - My beautiful Wife in her dress! - Sewing & Alterations Near Me - Gilbert, Arizona

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This review is way overdue, but we just had a baby right after our wedding so I finally have some time to write this. Suzanne did my wedding dress alterations in 2021. She took my dress in at the bust and did my hem and bustle. My wedding dress was made by Maggie Sottero and had a lot of intricate lace on the bodice and tulle skirt. She did a wonderful job and her team even steamed my dress and veil before my wedding day. After my wedding, Suzanne's also had my dress cleaned and packed up for storage. Everything was very easy and communication was great! Suzanne's alterations were also very affordable. I had looked at Tailored in White because they seemed to have great reviews, but they quoted me almost $1200 for the minimum amount of alterations. That was basically the amount of a whole new wedding dress! I really just wanted to say thank you so much for making everything so easy for me because it really helped me on our wedding day. I appreciate how nice your staff was and how special I felt whenever I went in to check in on my dress. Thank you so much again! Aloha & mahalo for everything! read more

Suzanne's Sewing Service - My beautiful wedding dress - Sewing & Alterations Near Me - Gilbert, Arizona

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We went here to have my wedding dress altered and they were amazing !! They are very flexible and understanding of our busy schedule and got me in whenever they could. Very nice and friendly staff and great alterations! Would definitely recommend!! -Breanna S read more

Always the best service and such talent to create a perfect fit for my wedding dresses!

This rating is just for their customer service. I called inquiring about getting a bridesmaid dress hemmed and a lady answered and said summer is their wedding dress season and they don't have time for much else. She was very sweet and direct which I understood and appreciated and she was quick to offer a referral to someone who could do my service request. She was very sincere in her referral and communication in general and the lady she referred me to was also very easy to get in touch with and very sweet and accommodating. read more

Everyone in there is so kind, I got tons of compliment of how well my dress fit , it was took in to perfection in every way I am so happy I chose them for my big day. No regrets they're amazing. read more

Suzanne's Sewing Service - Sewing & Alterations Near Me - Gilbert, Arizona

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I highly recommend Suzanne and her team . I trusted them with their expertise on making sure both my dresses fit like a glove for my special day. from the first visit to the last visit and all of the appointments in between were top notch! thank you read more

They did a wonderful job on my dress! They added a beautiful bustle and were so kind! They made me feel so beautiful and were just talking me up the entire time I was at their store. They made my family feel welcome and they would always compliment my gown. They were so gentle with my gown as well and treated it with care to make sure it was up to my standards. They also made sure it was perfectly fit to my body. 100/10! Also, expect alterations to be pricey. It's just how alterations are. But it's worth it. They do a wonderful job. It is definitely affordable and obtainable. But it will be something to invest into. read more

Clarification you DO NOT! You were on the phone with me discussing my case and you stated you had fever and not feeling well and still at work! Why would you be sick and still at work. If your sick don't come to work. Brides etc can potentially get sick. Again save your time and money. TRUST ME! Per your friend from Azteca Bridal stated whatever is done on the bottom of the dress can impact the top. Basically advised it was due to alternations. Either way the one who gets screwed is the client with broken strap with in 30mins of her wedding. No resolution. Compañía no esta honesta! read more

Suzanne is the sweetest lady! Her and the crew always made me feel so comfortable and special. My mom and I felt more like family than a customer. The whole experience was the absolute best. She is hands down the most knowledgeable when it comes to bridal gowns and sewing read more

Suzanne's Sewing Service - Sewing & Alterations Near Me - Gilbert, Arizona

Fantastic Service. Made my bridesmaids dress look amazing. I was told my dress couldn't be made bigger by another business. Suzanne didn't look twice. She knew it was possible and she could handle it. She used my sash to add inches. It blended very well and it saved me from finding another bridesmaids dress last minute. The girls at the shop were friendly and always helpful. I will never use another alterations business, this experience proved that they could be trusted and the skill level is out of this world. read more

Suzanne's Sewing Service - Close up of inches added to the dress using the sash that originally came with it. Dress is Baltic Born. - Sewing & Alterations Near Me - Gilbert, Arizona

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Talk about dreams come true!! Suzanne tackled a very large task and executed my vision perfectly with my one of a kind dress! I brought in a dress that I needed a total transformation with and she exceeded my expectations. She spent quality time with me, really listened and perfected it. I would go to Suzanne a thousand times over again, I trust her so much! read more

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Suzanne and her team are some of the kindest, talented, and loving people to ever walk this earth. When she owned her bridal shop, Suzanne and Angel went above and beyond to help me find a dress that could be made in red in the silhouette that I wanted. Suzanne was able to anticipate my concerns about the alterations before I even thought of it myself. She worked tirelessly to bring my dream to life and made me feel like Ohana. The dress the day of was nothing short of perfection. I would recommend her to anyone. read more

Suzanne's Sewing Service - #magazineworthy - Sewing & Alterations Near Me - Gilbert, Arizona

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Let me start by saying I researched A LOT of alterations companies in the valley. I have heard so many horror stories of girls taking their dresses into shops and having terrible experiences, and because I waited until only 2 months before my wedding to get my dress altered, I needed everything done right the first time. Ladies, look no further!!! I had an AMAZING experience with Suzanne and her staff. Suzanne turned my dress into my DREAM dress!! There was a weird wrinkling issue in the front, and she added lace that looked like it was made to be there. The dress also needed to be brought in and bustled, and both turned out perfect. I was nervous that, with a long train, the bustle would look poufy, but it looked so elegent! Suzanne was so kind and personable, and her girls working at the shop were also so sweet. I felt comfortable every time I came in for a fitting. 10/10 recommend!!! The photos keep going out of order but there is one pre alterations so you can see the difference! read more

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I had my wedding alterations done here and I absolutely loved the experience. It was ver professional with kind service. My dress looked perfect on my wedding day! read more

Suzanne's Sewing Service - November 20th 2021 was the best day of our lives such a special day! - Sewing & Alterations Near Me - Gilbert, Arizona

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What can I say about Suzanne and her team? They are phenomenal! The absolute best customer service I have ever experienced. I didn't feel like a customer anymore after my 1st appointment. I was home. These were my ladies and they were taking care of me and my dress. So well, I got my bride-to-be and my MOH both to alter their dresses with Suzanne. All of us are her family now. I cannot wait for Saturday, our big day! We will look amazing thanks to Suzanne and her team. Pics to come! read more

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Suzanne and Michaela were incredible during my whole alteration appointment. I was pressed for time and they certainly made it happen! Every visit was so great. You could see the dress just forming to my body and it looked more and more like my dress each time. As for how it held up, AMAZING! I was able to have my dress bustled for the majority of the post ceremony activities and everything was perfectly placed where I wasn't tripping over it all the time. Of course I had to hold it when I was getting down on the dance floor! :) Here's the thing, I feel they were decently priced, but you get what you pay for. So if you're looking for somebody who knows what they're doing and who you trust, you have to go see Suzanne!!! If you're looking for cheap, you'll be getting cheap results and wished you had paid extra for an excellent outcome. read more

Suzanne's Sewing Service - My dress - Sewing & Alterations Near Me - Gilbert, Arizona

LADIES!! If you've found Suzanne, your search can end!! She has been providing & altering my gowns since my first pageants 20 years ago () always making me look amazing on stage, and now as Mrs. American 2021! (And pageant girls are the PICKIEST!!) Come a stranger, leave a friend. You'll be lucky to have her. read more

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I can't even begin to express the talent, kindness, compassion, and love that Suzanne has for her brides she has been a master seamstress for 40 years and her talent knows no bounds, putting your wedding dress in the hands of a stranger is hard but Suzanne makes all your worries wash away so effortlessly with her Aloha vibes and wonderful staff their whole team embodies the Ohana way and making what can be a stressful time in your wedding planning just a breeze read more

I had a last minute dress drama for my moms wedding. Suz went above and beyond to find me a dress, do a fitting to make sure I looked my best and felt amazing. Suzy and her staff are always caring, smiles on their face. You always get the best service. Suzy has always been a huge supporter of my pageant girls and my project's in pageants. Always supporting, young woman reaching their dreams and goals. Thank you so much Suzy and staff Love always Aisha Villa read more

I had my bridesmaids dress altered here. I came back & tried it on prior to picking it up so i did not look at it prior to the wedding. I was extremely disappointed while getting dressed. The hems were not lined up and loose, the fabric was piling, the length was too long (I wore my shoes while they sized it), and it actually ripped before the night was over. I spent 100$ on alterations at this location and expected better from the reviews. This was very disappointing and for the price - i should have gone somewhere else for low quality of work. Cannot wear this dress again and my fellow bridesmaids spent half the price I did, for FAR MORE quality work. read more

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Suzanna can make magic come to life. I was given a wedding dress from one of my sisters. I wanted to make it my own by changing the back and in the front. read more

Suzanne's Sewing Service - Sewing & Alterations Near Me - Gilbert, Arizona

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I had an absolutely wonderful experience here! The staff was friendly and knowledgeable and didn't hesitate at my short timeline for needed my wedding dress altered read more

I could not have imagined leaving my wedding dress with a better alterations company. I had a custom build up of sleeves and a custom neckline and they brought it to life better than I could have ever imagined! Everything was perfect and the dress was stunning. All staff was knowledgeable and kind every time I went in. I would absolutely recommend them for any alteration needs! read more

Suzanne's Sewing Service - Sewing & Alterations Near Me - Gilbert, Arizona

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Reading some of more recent comments, I need to rebut. The staff here is fantastic, friendly and sweet. There is an accusation of racism against "illegals" when the owner herself is Hispanic. People gotta hate when they try to scam a company like this and get called on it. This is where I will go for every alteration I need in the future. Great service, great pricing, friendly and sweet. Cannot recommend enough!! read more

Suzanne is a true master of her craft, and an amazing woman outside of that. Every time I came in, I felt confident that the dress would be more beautiful than the last time I saw it. Suz is an incredibly personable being with a sweet heart and a love for love. I would say my dress was a size too small but she lowered the back, hemmed the skirt and fixed the bust and the dress ended up more beautiful than the base version. My trust in her skills really paid off and I never felt more beautiful in my life than when I was in that dress. I was even an out-of-town client and their team accommodated me every step of the way. If I had to get married again, I would, without a doubt, choose Suz and her team again for sure. read more

Maryjean K gave one star and wrote an awful review. I can't speak to her experience but mine was not what she described. I was the "girl" before her with the uneven hymn. Her account of my incident never happened. I was upset and frazzled, not at Suzanne but because I just had a blown tire on the way to my appointment. Suzanne told me she would do what it took to make the dress right. When I went in the next day the dress was perfect. Between my 3 daughters and myself all of our visits have been nothing but pleasant. Suzanne and her staff have been extremely caring and genuinely want to make our dresses more than perfect. I watched Maryjean and her friends come in the shop with attitudes from the minute they walked in. It started when they were asked to wearing a mask. I don't like the masks either but last I checked we still live in a free country and if they don't like a the rules they're free to support a different business. I recommend Suzanne's services without hesitation. read more