Before you choose Sweet Lana for alterations, I recommend that you read this. I'd hate to be that…read moreperson who writes a bad review but this deserves to be shared. Svitlana is unprofessional, unorganized, and treated my wedding dress carelessly, which ended up with black stains on my dress.
I purchased my wedding dress at LUV Bridal in Tempe. They provided me a list of 3 seamstress who could do my alterations. The woman who sold me the dress raved about Svitlana, who was first on the list for recommended alterations. Svitlana has great reviews on Yelp and Google so I didn't bother looking elsewhere.
I visited Svitlana a total of 4 times. The first couple times were fine but she was ALWAYS late. When I arrived to my 3rd appointment, she wasn't even home yet and the door was locked. I waited outside for about 10-15 minutes until she came home.
When I tried on my dress, I noticed multiple black stains in the front of my wedding dress. One of them looked like black oil stains. I asked her where the stains came from but she had no idea. From the day I purchased my dress, I never took it out of the bag until I took it to her for alterations. Svitlana claimed that the black stains came from the LUV Bridal bag. But when I called LUV Bridal, they were not aware of wedding dresses getting stained from the bag. She said she'd try to get the stains out but she's not a professional. I didn't even trust her to clean it.
I added sleeves to my dress so I needed to stop in for a 4th time. The sleeves were too tight and I could barely move my arms. By the time I picked up the dress, I had to leave for my flight for my wedding that week, so I couldn't ask her to adjust the sleeves.
She tried to clean the stain and it ended up with a lighter white ring around it, and the stain was still there. She played it off saying that the stain is small and took a picture to show that it's not noticeable from afar. I'm upset that I had multiple black stains on my dress in the first place. I understand that my dress will get a little dirty at some point, but that should happen AFTER the wedding, not before by a seamstress.
When I found a dry cleaner in Houston that would try to clean my wedding dress, she told me that the black stains appear to be burn stains, so they couldn't take it out. I was horrified. When I tried on my dress at the dry cleaners in Houston, she noticed that the lining of my dress was not properly altered so she did a rush job for me. Thankfully, my dress was ready just 2 days before my wedding day.
I paid so much money to get my wedding dress altered, and I had to do even more work to it afterwards. I'm disappointed and upset beyond belief. I called LUV Bridal to explain the whole story, and it turns out a few other brides have experienced similar issues with Svitlana. She has now been removed from the list of recommended seamstresses.
I hope this review helps future brides.