Edit: owner cares about the customer experience and fixed quickly. I appreciate it…read more -original post- Ordered a small gelato. Price tag was $6.5. Check came out $9.5. Apparently there was a "default" tip, which will be charged if you do not click "skip".

We tried to order a prosciutto panini and the spinach ravioli. They were out of the ravioli and had…read moreme order the spaghetti instead. They cost just over $15 each (after tax and tip), both took ages, and then they called out the wrong name (my name is Roger, they called for Robert). The sandwich was exceedingly average, and the spaghetti was probably a 3 or 4 out of ten. Further, both portions were VERY small. We tried to get some gelato to salvage the experience. One small each. After tax and tip, also over $15, for gelato that was pitifully small and, again, exceedingly average. All this to say, I'm out nearly $50, and I'm still hungry. I will definitely not be returning. I almost never leave bad reviews, but I cannot stress enough how disappointing and overpriced this was. Do not eat here.

Delicious, flavorful, not too sweet. The atmosphere is quaint and casual. The nice lady serving…read morethe gelato was very helpful and patient.

Post run sweet treat. Really enjoyed how it wasn't overly sweet, just the perfect amount. Nice area…read moreto sit outside and there was live music!

A little underwhelmed with this place. The biggest plus was definitely the seating out front with…read morethe ocean view- gorgeous! But the food and drinks were not great for the price. Got breakfast sandwiches that looked delicious and big on the menu, but came out very tiny and was done with a few bites. The matcha was also lacking flavor. There was only one worker so I felt like she was overwhelmed with all the customers and therefore the quality was severely affected.

Honestly with coffee prices being insane lately and extras for everything from syrup to whipped…read morecream to different milks, it was refreshing to get a delicious lavender latte with oat milk and whipped cream for a NORMAL price (around $5/6) without being charged an extra dollar for the whipped cream, syrup (50 cents), milk alternative, and ice option. I came out with a great iced latte and felt so happy I didn't break the bank.

I'm not even a huge fan of sweets or gelato but wow their gelato was fantastic!…read more I liked the peanut butter and caramel the best. Super creamy with real chunks mixed in. When I pass a store in the future I will have to stop in and try some more flavors.

I love this place. The vibe, the flavors, and the service are usually great. The overall experience…read moreis excellent, except if you happen to be helped by a young Asian employee who seems unwilling to accommodate guests. If you ask for a little extra topping or to sample another flavor, she may roll her eyes or even refuse for no apparent reason. On my last visit, my friend politely asked if she could have a bit more chocolate crunch on top of her scoop, and she refused. We then asked another employee, who was happy to help without any issue. It felt completely unnecessary and left a negative impression. Hospitality and customer service are about making guests feel welcome, and unfortunately, that was not the experience we had with her. The rest of the team, however, has always been fantastic. I honestly don't understand why adding a little extra crunch to an ice cream would be such a big deal. Small gestures like that go a long way in making customers feel valued, and unfortunately, this interaction did the opposite.

Not as much of a line vs Santa Barbara's location. Vanilla…read morebean Chocolate Strawberry

I would say it certainly is not cheap but it was worth it for me and my family. In the midst of the…read moreSanta Monica chaos on a hot July day, this was a jam! They were generous and accommodating with my aggressive group trying to try every flavor, and I really appreciated that. Quality ice cream!

The froyo taste nothing less than amazing! You can tell it's a high quality, the toppings were…read moreextremely fresh which I was pleasantly surprised because many other places has it mixed or fruit is smushed - this wasn't the case here. I got chocolate and honey one and both were so tasty. Only downside was the price which was lowkey too high but we expected it. Vibe of this is comparable to açaí after the beach. I'll be definitely back!

I love Go Greek and this is usually my go to location, until this weekend…read more They were doing a collaboration with Krave Beauty so instead to go there straight from Long Beach, I thought to call first to ask if they still have any left because it was for the first 50. The staff who answered the phone said I cannot tell you if we have any left. You have to come in here.. I drove 40 mins to go in, the staff said we have the smoothie but not the moisturizer.. iritated, I left without even purchasing the smoothie I was craving for. I called the other locations, they were so nice and told me whether they have it in stock or not. Drove there, and got my smoothie AND moisturizer! Santa Monica Management, you should do better! You were my go to location when I wanted greek yogurt even though your service was slow, staffs was a bit rude, I still came back. But after this weekend, I won't be coming to this location any longer. A business that doesn't have empathy or give convenience to your customers, is not one business I want to support. Sorry, not sorry!

Nice place to stop for a gelato or pastry. Grabbed a To Good To Go (TGTG) bag to bring to a…read morefriend's house for dinner and a boat ride during Fourth of July weekend in SoCal. The brownies were so chocolatey, so moist and so delicious. Parking was easy. Pickup was great. Tried the passionfruit goat cheese gelato. It has won awards. Yum! A nice place to pick up a sweet treat.

My husband wanted to grab dessert, so we searched for ice cream spots in the area and ended up at…read morethis cute and cozy shop. The service was fast and friendly, which was a great start. I ordered an iced oat milk latte, and my husband also picked up a banana bread loaf for me since it was vegan. The latte was just okay--not the best I've had, but not terrible either. Unfortunately, the banana bread was a bit dry, so I didn't end up finishing it. My husband, however, really enjoyed his gelato flight. I'd definitely go back and try a different drink, mostly because I loved the relaxed, chill vibe inside. Also, surprisingly, the temperature in the shop was super comfortable--I didn't feel like I needed to layer up, which is always a plus. There's a small parking lot in the back, and street parking nearby also seemed pretty easy to find. Overall, a nice spot for dessert with a cozy atmosphere.

We've become big fans of Bacio di Latte after visiting their locations in Brentwood, Topanga…read moreVillage, and Calabasas. One thing we really appreciate is that they make their gelato fresh on-site every day, and you can definitely taste the difference. The texture is incredibly smooth and creamy, and the flavors are rich (sometimes overly sweet for me). They have a great selection, so there's always something new to try, including seasonal flavors that keep things interesting. Our favorites so far are the Giandujotto, which has that amazing combination of hazelnut and chocolate, and the Tiramisu, which tastes just like the classic Italian dessert in gelato form. Both are absolutely delicious, and we keep coming back to them even though there are so many other tempting options. Their affogato is also fantastic. There's something about pouring espresso over that creamy gelato that makes for such a great treat, especially if you're a coffee lover. Another thing that stands out is how consistently good the experience has been at all three locations. The shops are always spotless, the staff is friendly and attentive, and service is surprisingly quick even when there's a line, which seems to happen quite often given how popular these places are. Each location has a nice, welcoming atmosphere, and it's always a pleasure stopping by. Bacio di Latte has easily become one of our favorite spots for gelato.

Bacio di Latte was such a great find! We ordered the Cioccolato Belga + Tiramisu in a freshly made…read morewaffle cone, while my friend got the Giandujotto + Crema Torino. Every flavor was rich, creamy, and absolutely delicious. We both loved our choices and will definitely be back to try more. The service was top notch. The staff was incredibly friendly, welcoming, and happy to let us sample a few flavors before we decided, which made the experience even better. The shop was spotless and well organized. Besides their amazing gelato, they also sell gelato by the pint if you want to take some home. I also noticed they had brownies, pies, and cookies available, which all looked delicious. If you're looking for authentic, high-quality gelato with excellent customer service, Bacio di Latte is definitely worth a visit!

I had a wonderful experience at this shop! The ice cream here is absolutely top-notch. I ordered…read morethe Belgian chocolate ice cream on a cone with Nutella, and it was super good--the Nutella was a brilliant touch that made it even better. The service was great from start to finish, and the store itself has a very nice, welcoming ambiance. I also have to give a shoutout to their restrooms, which were super clean and well-maintained! My only minor suggestion for the team would be to hand out a few more napkins when giving customers their cones. That delicious Nutella can get a little messy! Other than that tiny detail, this place is perfect. I will definitely be coming back.

Great gelato and love the Nutella filled cups…read more Definitely worth the price. Made the mistake of heading on a weekend when it was crowded, so the workers were a little bit frazzled, but it was understandable given how many people were walking around like they'd never had ice cream before.

This was absolutely my favorite gelato in LA aside from Italy it's a shame that it is not open…read moreanymore - this little gelato shop will be truly missed.

This has got to be the best Gelato outside of Italy. Even saying that, there are some flavors here…read morethat I prefer over everything I've had in Italy. For example: the matcha is so on point, I could eat an entire pint of it without stopping. The tangerine is so good that I stop in here for a small as an aperitif when I'm waiting for a table at one of the restaurants down or across the street. The place is spotless and beautiful. I've never seen so many flavors and many are unique to Fatamorgana. I highly recommend.