Great guys. Very competent. I love to support small, competent and friendly vendors. (Having been one for decades in a very different field). The wall art is a hoot too. read more

Dropped off item on January 20. February 6 I reached out to Eric and asked about an update in regard to the hard drive and what kind of external hard drive I should buy to replace the one I had. Six days later on February 12 he responds and tells me about what kind of hard drive to buy and he says I have no estimated timeframe in regard to when I will get your hard drive fixed. On March 5 I reach out to Eric and ask him for an update again. He responds to me the following day with saying he has no timeframe in regard to repair. The following day I reach out and say do what you can in regards to the repair and can I drop off the external hard drive that I just purchased. No response. Reach out again on March 10 and ask about dropping off the device again meaning my external hard drive. That day I get a response. I say I will be by the following day which is a Tuesday when they are open and say I will drop off the new external hard drive for him to transfer the old information onto the new. He responds with some sort of limited hours the following day. I respond with OK. I reach back out again on March 14 about dropping off the external hard drive. He responds with drop it off at the corner at the main office or front end of the building. So I attempt to do so. I show up and they are having a meeting. I tap on the glass with no response whatsoever, they just sit there and stare at me. So I go back to my car and text Eric about the situation and he says to go back to the corner office to tap on the window again.. So I do so and awkwardly a woman comes up and she's all pissed off at me and she takes my external hard drive that I was trying to drop off to Eric during hours of operation when they are open. She gives me this look cops this attitude takes the package and walks away from me. So no response from Eric whatsoever other than wow that's weird. So...no response from Eric whether he received my external hard drive or not. So I reached out five days later and ask about an update at this point he's had my external hard drives for roughly 2 months and I've gotten zero information about pricing timeframe or anything. So on March 19, I ask him about money and he responds that he will give me an estimate. That was all. He put forth an idea of doing some work and so I thumbs up it being that it was all text messages. Eight days later I reach out to Eric about whether or not he received my external hard drive since it was such an awkward situation. On March 20 was his first response of money when he mentioned I will give you an estimate. This after he had the item for two months. On April 3 I ask about an update again. "I will update shortly" again no estimate given. On April 18th I asked for an update again and get no response. On April 19 I say I want my items back. At that point we have not had any estimate of any kind of money, and there is still no timeframe given in regards to repair. On April 20 is when Eric reached out and said he apologized and updated me and started giving me all the excuses that I didn't really care to hear at that point. At this point he had had my item for three months with again, no mention of any kind of money other than he was actively getting together the invoice ready to give me my items back after I had complained and wanted them back. He gave me the option of repair of those items which was the original reason why I brought them in. And that's when he mentioned the exorbitant amount of money in regards to the other item. of course at that point, that's when I opted out of repair. So finally on April 20 is when I finally got the dollar amount. After asking for quite some time trying to figure out what was going on and what was actually happening. So I shell out $195 for a hard drive repair onto a new hard drive after three months of pretty much zero communication other than really pathetic apologies. I finally got my item back on April 22. So after three months and two days roughly I got my item back. I shelled out $195. I got no estimate at all the entire time until the very end and it was nothing but unprofessionalism. It was nothing but lying. It was nothing but poor service. I'm not sure why you chose to escalate this, I have countless texts from confusingly three different phone numbers... emails whatever... I guess this is part of I'm a IT genius here's my countless contacts that I may or may not respond to... "I'll email this person or that person or whatever to find out why I didn't get your response." It's all just BS... all of it. That stupid thing on your chest that's supposed to help with whatever BS you said... just call me!!!! Reach out to me. Not some emailed through some weird app BS. I really hated it all. Including your compulsive lying BS. You are terrible at everything!!! Eric is a compulsive liar. What he is stating is not true in anyway. Feel free to post these interactions and texts to back up what you are saying. This dudes a joke!!!! read more

Geeks4Mac - Eric's free service he's claiming - IT Services & Computer Repair Near Me - Portland, Oregon

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I contacted two different places and told them what I needed, and neither contacted me or followed through.

These people are the best. Erick fit me in today, during our Corona virus times, because my laptop is an essential service for me. They have implemented excellent safety standards, including no walk ins and only one person at a time in the shop. Erick stayed late to make sure my machine was fixed. Plus, even gave me a much needed adapter so Could do a proper time machine back up. Go to Geeks4Macs for your Mac needs. You will be in the best of hands. read more

Geeks4Mac - Erick saving my day - IT Services & Computer Repair Near Me - Portland, Oregon

Highly recommend! Great guys, speedy service and half the price of what I was quoted elsewhere. They also didn't make he feel like a dumb woman for not understanding the vagaries of my old MacBook. I would give 6 stars if I could. read more

Exceptional service from the first call to completion. I am living on the OR coast and my MacBook Pro was having issues with the TrakPad. I contacted Geeks4Mac and they pretty much diagnosed the issue over the phone. As for getting it repaired, they offered me same day service, which made it easy to get to Portland drop it off and have it done to head back to the coast. Whatever your issue may be with your Mac, Geeks4Mac should be your first and only call to address it. read more

I turned to Geeks4Mac recently while visiting a family member for an extended stay in Portland. I was working remotely and needed help fixing a key on my MacBook Pro keyboard that was sticking. Erick quickly fit me into his schedule and had the repair finished by the end of the business day. Even better, he didn't charge me a thing! I'm sure that's not how all repairs go with Erick and his staff, but I can tell that you he provides excellent, friendly service and knows his stuff when it comes to computer repairs, especially Macs. Geeks4Mac gets my recommendation without pause! read more

My 2012 Mac Mini solidstate drive gave out on me finally. I went to Geeks4Mac to recover the data and put it in a new mini. Unfortunately the SSD was beyond readable, and would require a pricey cleanroom recovery route. They were friendly and responsive to talk and gave me some good knowledge. Even let me in on their non-working day to pick up the mini. Recommended :) read more

He can get a bit busy, so I don't go here expecting a quick turnaround, but he does really good work, reasonably priced.

I recently used Geeks4Mac for the first time, and was extremely pleased. One of our home Macbok Pro's (from 2013 or so) showed some signs of drive failure. Through Geeks4Mac's website, I scheduled a consultation for the following day and received an e-mail confirmation of the time and place. (I also got a text message reminder before the consultation.) I went to the consultation and Erick listened carefully to the information I provided, and looks at some of the printouts I had made of some recent drive-related error message, and then performed his own detailed diagnostic of the drive. He concluded that, while 1-2 sectors of the drive may be failing, they didn't appear to contain any essential data-- and the drive as a whole didn't appear on the verge of failure. He did, however, suggest that an upgrade to a solid-state drive would help with the Mac's sluggishness, which is something that had been frustrating us-- and gave us an estimate for the parts and labo costs for doing so He did this all without charging anything! After weighing the decision over, we decided to proceed with the upgrade. I let Eric know by e-mail, he indicated that he'd let me know when the SSD came in. Once it did, I scheduled another appointment through the online scheduler for the drop off-- and he had it ready for us later that same day. Final costs were actually slightly less than the estimate to boot. We picked it up the next day, and the machine has been working great since. Almost seems like a new machine. His recommendation about the drive upgrade improving the speed was great-- and the process of interacting with him for the consultation, drop-off-and pick- up went smoothly. I will definitely go back. read more

Extremely nice people who helped me fix my computer! Super patience and nice and even gave me a brand new computer charger when mine didn't work! Highly recommend this place! read more

Friendly and capable, timely and reasonable price. Erick was recommended to me when my favorite OMG Computers guy went into a new business. He repaired my obsolete 2012 desktop and put my mind at ease about hacking after I visited a questionable website and weird things started happening. He fixed our daughter's laptop quickly and expertly when it started acting up. He's also really a nice guy and good to talk to. HIghly recommend. read more

I highly recommend Geeks4Mac if you are having issues with a Mac. My hard drive failed, and after hopelessly Googling and YouTubing on my own trying to fix it, I bit the bullet and found Geeks4Mac, worried I had lost everything and was about to spend a fortune. For some reason with tech repair, I brace for the impact of just getting railroaded, but that did not happen in the slightest here. Erick, the owner, was quick to respond to my initial messages about my issue, and when I took it in, he was honest, transparent, and genuine the entire time. He is true professional and did great, quick work for a fair price. He was able to recover my hard drive and replaced it with a brand new one with double the memory. It was also nice receiving intermittent updates on the repair process via email and SMS so I knew what was going on with my Mac. Thanks again, Erick! read more

I give them a five star~ my monitor works like new and they repaired it for a very reasonable price. Nice people. read more

Having friends and relatives in other repair service industries, I think it's important to know that technicians aren't magicians, so knowing someone that can set the right expectation is super important to me. Erick helped me with updating the RAM in my Mac. There was a bit of a mix up on my end and Erick was so kind and gracious about it. If I could give him 7 or 8 stars, he deserves every one. As others have said, Erick is very competent and friendly, not to mention expert at what he does. Best of all-- his services will not bleed the money out of you. Definitely has my business moving forward, and happy to recommend him to others. I will be updating my hard drive to a solid state in the near future and I won't go to anyone else! read more

My husband had been using a MacBook Pro with a broken screen forever, and I took it to Erick, who did a beautiful repair very affordably -- it all fits and looks like it was never broken. My husband was glad to have a like-new screen, and I will use Geeks4Mac again. read more

What amazingly nice people, who fixed my problem under budget and early! Better than going to the apple store.

Erik is the best there is, reasonably priced, friendly, knowledgeable. I will never go anywhere else. He has my highest recommendation!

I just got back from Geeks4Mac after spending a couple of hours there with my dead iMac and 5 years worth of work I had hoped could be recovered. I had previously been to the Apple Genius Bar where they told me "nope, all we can do is wipe your drive and you'll lose everything, but we can't even wipe your drive because it won't mount..." but after Erick of Geeks4Mac ran his own diagnostic tools, he not only recovered my drive, but got it back to the same state it was before the near fatal crash, and managed to upgrade it! On top of that, Erick was the most pleasing, professional, and thoughtful tech I have ever worked with. From now on I will never take my Macs anywhere else but to Erick at Geeks4Mac. Thank you Erick! read more

Super helpful at fixing my MacBook Pro. Runs great, highly recommended shop, will be taking all my mac hardware there in the future. Erick is the man! read more

Can't say enough great things...friendly, competent, helpful, understanding... would highly recommend

A few months ago I was in the midst of finishing up edits on a cookbook when my MacBook decided that it didn't want to turn on. I took it to the Apple store where they checked my computer with one of their standard chargers, it wouldn't take a charge so they said it must have had something to do with the computer not the charger and that they'd need to send it off for a week or so. Since my manuscript was due in less than a week I swung by Geeks4Mac on my home hoping that they could fix it quicker. Well what do you know, the computer was fine - it was a new and better charger that I needed. The technician, who I'm assuming is the owner, ran a few diagnostic tests and had me on my way in less than 30 minutes. The kicker? He didn't charge me a dime! I tried to get him to let me pay but he refused. It's not often when you get such good service that you're still thinking about it 6 months later. I'll be heading here for any computer problems I have in the future! read more

Just want to give a big thanks to Erick for helping me with my MacBook Air today. The down arrow stopped working and I was freaking out. I called Apple, they led me through a few things, it didn't work. I texted Geeks4Mac, Erick got back to me right away and saw me soon after. I went in, he worked his magic and it's working again! And he didn't even charge me. Needless to say, he's in my phone as my Mac guy. Thanks, Erick!!! read more

First and foremost: Excellent service and great pricing for servicing Macs. Nice staff too! My old iMac shat the bed after innumerable years (OK, 9 years) of mistreatment and way fun graphics work. That said, none-too-surprisingly the graphics processor failed, but I didn't know that, I make logos and stuff so the tech love isn't there for me. Erick at Geeks4Mac... that guy's got the love. And he broke it to me gently: Replacement processor was gonna be more than the machine is worth. Result: Erick just ramped up my new machine with all my old graphics and programs and I'm back at it. He didn't charge at all for diagnosing my old machine's ills, just for updating my new one. The ONLY issue I had was communicating, and I see the light, now. In order to allow these guys to actually work on machines (focus on fixing them) AND keep prices low (not hire more staff to answer phones) is to do comm via e-mail only. You call an appointment setter to set appointments, or email, and the tech guys can "converse" via email. It's a lean operating system that works. I heartily recommend them! read more

I'm was so happy with my visit! I brought my MacBook in when the screen was flashing and wouldn't work for me anymore. I was told it was a flaw the manufacturer would repair for free. I wasn't charged for the help and they even helped me book my appointment with Apple to bring my MacBook in. I ended up saving over $600 dollars with their help. Thank you for being so helpful and honest with me! I will be coming back. read more

I came to the Fab Geek with a MacBook that has been off for months,could not get it to turn on. I was told all sorts of things that would have cost be hundreds of dollars. Within minutes it was determined that machine was fine,just needed a stronger charger. Erick did not charge me for saving my life. He is a kind and ethical person. Gave me a lot of helpful information as well. Five stars not enough. Thank you Erick. read more

Erick just saved me, and that is no exaggeration. I spilled water on my track pad while knee-deep in my taxes. My screen started flipping between apps and my mouse was jumping all over the place. I called Geeks4Mac and Erick told me to come on in. He took care of my machine on the spot. Within 30 minutes service the water was removed and my machine was fully restored. This place is an excellent resource for Mac users. read more

Very Satisfied with work and I highly recommend these technicians! I have a 2008 Mac Pro Tower that recently developed multiple issues. Erick and Jeromi were very quick in communicating with me via e-mail and solved the issues promptly at their shop after I dropped off the machine. As a film editor and music creator, the Tower is central to my creative work. I am back in business and happy to have found trustworthy Mac technicians. read more

When I called Erick on the phone and told him I had an old Mac that no longer worked, and that I needed the data from the hard drive to be captured and given back to me in a form that my far-newer PC could understand, Erick mistakenly assumed that by "old Mac" I was probably referring to a machine from around 2008 ... not a Performa 6116CD, circa 1994. But Erick was game. He knew that if he couldn't help me, no one could. He reached across the country and even inquired overseas for adapters and "shells" and whatever he needed to complete the job for me. It took him longer than expected, but he kept me posted. Half of the time I didn't understand what he was saying about the equipment he was scrounging for but it didn't matter. I knew he was on the case. I felt his commitment and goodwill and I knew he was giving it 100 percent ... AND keeping my cost down. Of course he succeeded in the end. Got all my old Mac data files onto a flash drive stick. Amazingly, my PC can read them. I have letters I wrote to my goddaughter when she was a baby in 1993. I have the lesson plans I wrote for my English classes when I taught community college in the nineties. I have all sorts of creative writings from my (relative) youth, as well as contract work projects I took on early in my freelance writing career. Erick preserved my treasures. He did it gracefully and fastidiously and he communicated to me every step of the way and he always responded to me in a friendly and informative way. The whole project ultimately cost me about $355. I suspect that Erick put in a lot more hours than he charged me for. And what a deal! Several years of my life preserved for under four hundred bucks! Thank you, Erick. You deserve your status as a local legend. You are a hero for our times. read more

Just want to say that Erick did an amazing job. My Macbook pro's battery was expanding and pushing out though the trackpad. I brought it and and he was able to salvage the trackpad and replace the battery. It looks brand new! Thanks again Erick! read more

Erick is just the best. First of all, he knows Apple products, and has deep historical knowledge. Second, he's a calm and kind force, especially when people like me end up in his shop in a blind panic when our computers choke. Third, he speaks to you with a ton of info, but respectfully - I felt like I was collaborating with him, not being talked to like I can't keep up in the conversation!! He diagnosed my machine, gave me good advice for next steps (I need to replace the whole shebang) and gave me some really great advice regarding OS versions on the new box that should save me some moola around not having to upgrade to subscription based versions of things. These days, anyone can sell you a widget for a similar price; the way you distinguish yourself in today's market is through remarkable customer service. Erick is that guy. He has my biz for life. read more

Thank you Yelp for helping me find this place! I took my Mac in thinking I had a virus because my search engines were infested with highlighted and bolded links to external webpages. I scheduled the 30 minute initial support appointment, came in with my Mac and Eric took care of my problem and installed a program to help with this problem if it were to happen again--free of charge! I will definitely be coming back here again if I ever have a more serious problem with my Mac. Thank you Eric! read more

Intake was proficient and friendly, and technician Erick completed service for my MacBook quickly, during my visit from out of town. Drivers were interfering with my system startup and now everything's working fine. Thanks so much, folks! read more

I emailed Geeks4Mac over the weekend through Yelp, and Erick (the owner) responded almost immediately. I was having trouble with my MacBook Pro (2018), and he was the only shop I reached out to willing to take a look. My computer wasn't charging and I needed to get the data off of it because it had stopped backing up to the Cloud a few months ago (unbeknownst to me). Since then, my laptop has magically powered on and I can get the information off on my own. While I did not need Geeks4Mac's services this time, you can bet that I will be reaching out to them in the future if I encounter any issues. Their customer service is on point!!! read more

Perfect experience dealing with Geeks4Mac. My MacPro died on me at a bad time. Several people told me that it probably couldn't be fixed and I should buy something new. I didn't want to give up on it but I'm fairly new to Portland and didn't know any repair shops. Based on the couple good reviews and their website I took a chance on these guys. It totally paid off! Erick brought it back to life. I had it back in hardly any time at all and Erick communicated with me thoroughly the entire time he had it. Extremely professional and easy to work with! I will always check with these guys first before going to the Apple Store or anywhere else. Highly recommended! read more

Helped me fix a small (but beyond my capabilities) problem with my iPhone super quickly. Erick (sp?) was really friendly and fast and I will absolutely use him again. read more

Well I have yet to give a place my 5 star until now. The shop is about 18 miles from my front door and decided to make the journey because I thought the "Geek Squad" was my only other option and plus I read the previous reviews here on Yelp. So I get there early for my appointment and it's no problem and I meet this guy that is friendly and understands that even though I have had my Mac for five years I pretty much no nothing more than where my power button is located. I explain my issue and inform him of what the "Geek Squad" told me what was wrong with it (they wanted 700 to fix it) previously moving to Oregon. He laughed and typed in my computer information and then informed me that Apple has extended the warranty covering what is wrong with my MacBook and it would be a free fix, then the guy goes out of his way to pretty much schedule my appointment with Apple and THEN pretty much tells me to have a great day. No charge the guy says.... That is just crazy in the world I am use to, so I pull out what cash I have in my pocket throw it on the counter and run out the door!!! read more

Erick was great. We communicated by email about what might be a good fix for my older mac Mini -- decided that a new SSD would be best. Price was good, and the fix is working great. He also helped with some unrelated system questions (Apple issues) that came up with the new OS. Will definitely go to him next time I need help ... read more

After yelping Mac repairs in the Portland area and seeing so many good reviews, and not wanting to spend Apple Store prices, I decided to give these guys a shot. I set up my appointment online thru their website, and loved that they have tier pricing on their site so that you can ballpark how much your repair will cost. The location is a little odd if you've never been in the business park before, so definitely ask for directions. I dropped off my old MacBook which needed a fan replacement, and was greeted with great customer service which was personable but professional. They answered all my questions and I got an invoice about a week later in order to move forward with the repair. I agreed and got a personal email a few days later outlining how the repair went, extra steps that Erick took above and beyond to finish the job, and that my MacBook is done! I stopped by and checked out (you can also pay ahead of time online via paypal through your invoice) and picked up my computer. Runs like new! They said if you have any issues with the repair to just give a call and they'll fix it pro bono. They also don't mark up pricing for parts, which made the bill pretty reasonable. I had a great experience and will definitely go here for any future repair, and intend on telling all my friends to go to Geeks4Mac too! Thanks, Erick! read more

Though I lost a hard drive and some important files, this was as positive an experience as one could hope for. Erick was so effective at explaining-in layman's terms-what the issues were and what was needed to try to fix them. He even went into the shop on a Saturday and helped me, which was certainly above and beyond in terms of customer service. Regular communication over an extended period of days could be just a wee bit better, but I would totally recommend this place to anyone with Mac problems! read more