After receiving 4 bids for pool & spa resurfacing & renovations, we chose Capstone. A neighbor had…read moreused Capstone & they were very happy with their finished product, which helped us make our decision. We resurfaced, re-tiled, reset the coping, split the drains, changed out the lights in both the pool & spa, & shallowed the deep end from 9ft to 5 1/2 ft, & created a longer bench in the deeper end of the pool. For the resurfacing we used Tropics Blue Mini Pebble, recommended by Shelby, our amazing Project Coordinator, & we love it! It actually looks a little different throughout the day depending on the amount of sunlight. The entire Capstone team is impressive! They make you feel like you are their only client. Travis came out to give us our estimate & was great at suggestions to help us reach our vision & stay within budget. Aubrey & Shelby were incredible at communication regarding scheduling, responding to the many questions we had about the details, & when any issues arose, communicating to the team. Cameron always made time to stop by for finishing touches & made sure we were happy. Unfortunately, I don't remember everyone's name who worked on our pool/spa, but all were punctual, professional, friendly, respectful, & worked very hard! We highly recommend Capstone for your pool & spa resurfacing & renovations!

Capstone Pool & Spa just finished a MAJOR project to refinish my pool and replace ALL the concrete…read morein the back yard. To say that such a project is a major undertaking is truly an understatement. John was our project manager (juggling ours plus many other projects this summer) and did an excellent job of keeping track of where we were in our project as time and tasks progressed. We chose poured concrete coping, top-cast finish for coping and deck and StoneScapes Aqua Cool pebble finish. We also had them raise the wall on the in-pool spa so that the coping runs around the top of the spa at the same height as the rest of the coping with a small spillway to circulate the water back into the pool. We had them plum a separate intake for the pool vacuum so water is drawn in through both the skimmer and the pool sweep. And we added an auto-fill so we no longer have to remember to fill the pool. I am very happy with all the design choices we made; John was a great help with those decisions. There must have been at least 30 different people working on our project during the 3-month duration. Every one of the resources were professional, polite and most of all took great care to keep our back yard cleaned up and safe after each day's work. I don't know if any of you have had ALL your concrete decking demo'd, but it looked like a bomb went off after the jackhammering was done and before all the concrete rubble was removed. BUT John's crew got it all removed (plus some extra rubble we had lying around in our yard) and smoothed the dirt out so we could safely walk in the back yard. The tile work was impeccable; AJ was very detail oriented and lined all the patterns up beautifully. Frankie was the best pool electrician/plumber and was very patient with all my questions and concerns. He also took the time to handle small details that he thought should be done, like fitting a board back in my fence that had to be removed for a new gas line that was put in. At the end there were several small things to finish up, I created a list for John and he diligently worked through all of them. I LOVE my pool and backyard now, once the water was in and balanced, we were in it EVERY day this summer! Thanks for all your hard work and effort John and everyone at Capstone. If you need your pool worked on, I wouldn't hesitate to recommend Capstone to you.

Shane, My sincere…read moregratitude for the outstanding support you and East Mountain Pool provided in helping me secure a warranty replacement for my salt cell. You went above and beyond to make sure the issue was handled quickly, professionally, and at no cost to me. Your persistence, communication, and willingness to advocate on my behalf made all the difference. It's rare to find a company--and a person--so committed to doing right by their customers, and I truly appreciate the extra effort you put in. Thank you again for your exceptional service. Warm regards, Todd

Today i approached Tyler's vehicle. His route on Fridays is on my street. I used to service pools…read morealso but a while back. I simply asked the tests... chlorine, ph and what else... he quickly answered alkalinity. Very good 22 year old man. He's great, here's why. He has headsets but only drives listening with one ear, the other reserved for safety, nice. Nextly, proessional, organized and conduct becoming. Better, the knowledge and wisdom such a man of his age carries. Lastly and greatest ovservation... he parks right drives slowly and pays attention tk detail. 5 stars to me as I did say to him your in my neighborhood. He know theres a pool next door and that we don't have one but he stays slow focused and I guarantee you his pool shine like his heart showed me. Try them out give em a shot. I see a great man in the making.

Wanted to trust this place but after an inappropriate remark, we will not be back. My Mom and I…read morewent in because we were having an issue with cloudy water in an above ground pool. Joe tested our water with the strips and told us our levels were unsafe and not to swim in it. He sold my mom some powders and told us to come back the next day to test our water again. We came back the next day and it was a different gentleman. He tested our water in a machine, took a picture of it with my phone so we would have record of the numbers and gave us more advice and told us to bring another sample tomorrow. Once again we came back with a water sample and he tested it in the machine again. He told us that the water needed liquid chlorine, but since we had been such troopers, he gave us a gallon of chlorine for free. We asked when it would be safe to go swimming again and he told us within two hours of pouring the chlorine but we could go now "If we wanted the carpet to match the drapes". I was appalled and had to explain to my mom what that meant when we got in the car. I told her we would NOT be going back. We took our water sample the next day to a different pool supply place which tested our water and we showed them the pictures of the machine at Sun Pool and Spa and he noticed that their machine wasn't working correctly because it had a orange triangle at the top in the picture. We had to drain the pool and we are starting over fresh. Women, beware....

Love love love this team! Joe, David and Paul are all incredibly knowledgeable and helpful. After…read morea big phosphate issue, and me following Joe's treatment instructions, Paul serviced my tank, cleaning it meticulously, and left me with a beautiful clear perfectly clean pool! I'm thrilled to always have one of these three available!

We used Poolscape to remodel our old 1960s pool and we have been really pleased with them…read morethroughout the process. I had so many bids from different pool companies and Poolscape where very reasonably priced and did a great job. They have a huge team of people so everything gets done fast. Demo was done in one day followed by coping and tilling shortly after that. The mini pebble plaster looks amazing and was done in a day. Big shout-out to Jeff and Dwain who did our coping for us and to Steph for coordinating everything.

We just completed a major pool renovation (tile and plaster/Pebbletek) on a large pool/spa. To say…read morethat we are extremely pleased is an understatement. Here are the multiple reasons: (1) We had good experiences talking and working with every person we interacted with. They were knowledgeable, pleasant, helpful, and accommodating. (2) The job was done 2x faster than we expected and there were no breaks in having the crews on-site. The crews were busy the entire time. (3) The quality of the finished work is beyond great. The end result is superb. (4) The fee was reasonable. Money well spent.

We bought our new spa at The San Diego County Fair…read more Excellent experience with sales person, Carol and then Kelly Popp the sales manager went above and beyond to close the deal when I went back the next day to buy the Spa. Carol was extremely friendly and down to earth. Kelly was a fantastic sales manager and showed me everything about the spa which I was buying the second day. Kelly was totally outstanding in every way and spent lots of time with me. He's one of the nicest person's that I ever met in San Diego. We are loving our new spa and will recommend Champagne Spas to all of our neighbors.

Well, we waited for the Del Mar Fair to shop for a new hot tub/spa.. Boy are we glad we did…read more. Talked to almost all the vendors, and went BACK to Champagne Spas. Kelly was OUTSTANDING. We didnt really know what to expect. He explained everything, and settled on the "Fair Special". That was 5 days ago, it is home, filled and coming up to temp right now.. Could not have had a better experience. Thank you so much!! HIGHLY RECOMMENDED!!

This review is long overdue. Derek completed my pool about one year ago. He was fantastic to work…read morewith. When I did have an issue with one of the subs he made sure the sub made changes until I was happy. Cannot recommend Locke pool and spa enough. Very professional and easy to work with. Derek is very knowledgeable and has relationships with the best subs. You will not go wrong in selecting Derek to work on your pool.

My husband and I are very excited to recommend this company. Derek and his crew did an excellent…read morejob on restoring our 30+ year old pool. The price was so reasonable and the job was completed on time. Can't wait to enjoy our beautiful pool again!

If you're shopping around for a pool company, I promise Just Blue Pool & Spa Service is the right…read morechoice! The owner, Alvaro is simply the best. Excellent customer service, prices that are more than fair and reliable service every time. We hired him for a one time service of cleaning our tiles and we were so happy and impressed with his work, knowledge, and communication that we asked him to do our weekly maintenance. I'm so thankful we found Alvaro and his company and I promise you will be too!

Alvaro at Just Blue has been amazing. We went through two pool guys since we bought our house 3…read moreyears ago and the pool would always start turning green 5-6 days after the service. Alvaro has been putting extra time in every visit to flush and kill every last bit of algae, and now our pool stays sparkly blue all week long. He's knowledgeable and hard working, highly recommended!

We paid $3328.88 to Swim on Pool Service and Repair for pool repair and to put in a new liner…read more After the liner was removed, Elijah sent Matt pics of the pool. We were told that some things needed to be fixed, and the cost would be $1080.00 which we paid. The pool is not fixed and the liner was installed incorrectly and the liner ripped. Swim on will not refund our money. Matt, the owner, was never here, but several times he sent a couple of guys to adjust the pool liner. Each time the pool liner was adjusted, and we started filling the pool with water, the liner would pull away from the pool wall. When we notified Matt, we were told to stop filling the pool and someone would be there to adjust the liner. This happened several times. The last time someone came to adjust the liner, we started filling the pool and the liner ripped. There is another hole in the liner on the opposite side. The seam of the liner is incorrectly placed to the side instead of centered like. We paid Swim on $688.88 for the liner alone which is ripped and cannot be used! Matt ultimately offered us $1388.88 which we refused.

From the owner: No In-Ground Pool Service. ONLY Above-Ground Swimming Pool Specialists! Swim On Pool Service and…read moreRepair's only focus is Above-Ground swimming pools. Professional installation with excellent customer service! We have expanded to the West Coast due to high demand and we are proud of our amazing reviews and our professional guarantees! Please schedule a call today to have any questions answered and/or to schedule any service call needed!

Sam was amazing. So thorough, patient, and knowledgeable. Never ever pushy; zero salesperson icky…read morevibes. He did everything he could to help us make the best decision at the best price. A super refreshing experience (no pun intended.)

I originally bought a hot tub from Wayfair & it showed up damaged. I'm glad I went with a brick &…read moremortar this time around. Their crane recommendation worked out well, and the at home tutorial was comprehensive and informative.

Since Kyle has not responded to my last message on May 8th (over two months ago), I guess it's time…read moreto leave a review. We initially interviewed several companies when it was time to refinish our pool and ultimately settled on Sol Pacific due to the fact that they were PebbleTec certified and said they could install the PebbleBreeze finish we wanted (which no other companies had installed before). Everything seemed great at first. He was very responsive through text and the job progressed quickly. I told him from the start that I was willing to upgrade the finish because I DID NOT want bloody feet from the pebbles. He assured me that wouldn't happen. During the job, I noticed that parts of the pool seemed streaky and the finish seemed uneven. He assured me it would look great once water was in the pool. He finished the job on time (end of June 2024) and we had our first pool party. ALL the kids had bloody feet. I emailed him about the bloody feet and the streaky finish and he offered to drain the pool, grind it down to smooth it out more, and pay for the refill of our pool. For these reasons, I gave him two stars. He attempted to fix his mistakes. Everything after this point is zero stars. Long story short over the last two years, I have been trying to make them follow up on their promises but they aren't. I have never been reimbursed for my second pool refill, like he promised. I provided him with multiple water bills, but he told me it was too much money. I'm with Padre Dam. It's expensive. His communication is awful, usually taking several weeks or months to respond and only doing so if I get a bit pushy with him. After ignoring multiple messages from me about the flagstone grout being loose just a couple months after the install, he reached out to ask if a potential client could view my pool. I only agreed to the viewing to get him over here so we could discuss the coping and streak issues. While he was here, he agreed with all my concerns. He eventually (3.5 months and several ignored texts later) sent a crew to fix the coping. They worked hard, but left my yard a mess and their work was mediocre. There are several raised edges, gaps, and thick grout lines. My drip lines are damaged and a very full and extremely heavy trash can full of construction debris still sits on my pool deck! They broke some of my pool tile and tried to stick flagstone in its place, thinking I wouldn't notice. Eventually, due to my complaints, they did find some replacement pool tile to fix the damaged area. I repeatedly asked Kyle to meet me at my residence to discuss my concerns, but instead he came on my property without telling me while I wasn't home to look at it by himself and then told me it all looked fine. The lack of professionalism is unreal and my pool just looks OKAY considering how much money was spent!!! Do not recommend.

After receiving a recommendation for Sol Pacific Pools, we contracted with their company to…read morecompletely rebuild our 34+ year old fiberglass pool. To say we are unhappy with the final results is an understatement and we would warn others to think twice before choosing them for any pool construction. After they came out and measured our pool (incorrectly) we signed a contract and went to their office to pick out our tile, coping and Pebble Sheen. We brought several samples of Travertine coping tiles to our home and realized, due to the coloring of our cement patio and walkways, they did not work. We went back to their office and one of the owners, Kyle Buettgenbach, brought out a coping material that looked perfect with the side tiles we had selected. Because it was a very dark gray, they warned us the coping would get hot in the sun and it would also require a sealer every one to two years. We chose the coping because it achieved the look we wanted and we thought we could deal with an annual or bi-annual sealer being applied. We trusted they were presenting us with good products that would would last for years. During their construction, we discovered our well water was leaving marks on the coping and the tiles were not suitable for bullnosed edges. Kyle came to our house and assured us when the sealer was applied, neither would be an issue. But after the sealer was applied, the problems continued. We were told they had used the wrong sealer and a rep came out to figure out what should have been used. He commented he had never seen their product used on a pool as coping but "thought it would probably work". When the coping was completed, they finished it with the "correct" sealer. They also applied polymeric sand around the coping and spa edges instead of using mastic. When I questioned that it wouldn't last, I was assured they would come back and replace it with another material if there was a problem. When the pool was completed we weren't overly happy with the final result but, with what we thought was the correct sealer, we agreed it was acceptable and made the final payment. About four months later, after receiving 3-4 inches of rain, we found one of the coping tiles chipped, the sealer they applied was completely washed off all of the coping, and the sand compound was washing away from the edges. We took photos of the damages and sent them to Kyle. His response has been that it looked like we or our pool cleaner had dropped something on the tile causing the damage and there was no warranty. He advised us the tile could be repaired but at our cost. He has ignored our requests for him to come to our home to see the overall condition of our pool. Even though he personally presented the coping at their office as an option for our pool, Kyle put the blame on us for selecting a coping that was not a good product without researching it first! He has completely ignored all of our complaints about the coping damages and the finishing materials they used. He has responded by putting the blame on us. We paid Sol Pacific Pools about $37,000 to refinish our pool and, without our ever using it, the pool looks worse than the old one we replaced. Since this started, we have consulted with two pool companies regarding the coping and finishing materials. They independently advised us we have three or four additional tiles that feel like they will probably start peeling away as the first one has. The tiles should never have been marketed as pool coping, and neither man had ever seen a pool finished with polymeric sand instead of mastic. Sol Pacific Pools couldn't be less concerned about the condition of our pool. They are a great company to begin with but when there is a problem with their work or the materials they use, they will treat you like crap. We recommend anyone looking for a reputable pool company to go elsewhere!