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    Champagne Spas

    4.1 (77 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Champagne Spas

    Pool installation

    Pool remodeling

    Pool repair

    Champagne Spas Photos

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    Paul Q.

    Customer Service is extremely lacking! There was a recall with my spa and it took months and repeated calls for a technician to come to my property to repair the defect. When the technician made the repair, he improperly installed the housing of my spa back on. I've reported this on May 30 and asked for a technician to return and fix this. Still waiting.....

    Hamilton hot tub (Sundance) delivered on time and within budget by Champagne Spas
    John D.

    Follow-up review. My hot tub was delivered on time and works great! The quality of the Sundance Spa (Hamilton) is simply incredible. Great jets, efficient heater/filter, and the lights add a wonderful mood. Highly recommended! Thanks again, Karen!

    New hotub.
    Henry B.

    Fantastic customer service. This is our second purchase from Champagne Spa in the last twenty years. Still the same great service even during covid. Delivery guys were as awesome as Cheryl ours sales person. We couldn't be happier. You get what you pay for.

    My new Sundance Bristol at the showroom
    Andrew S.

    So I'm a 1st time hot tub owner and did my research before picking Champagne Spas. Cindy was who I dealt with and she was amazing! She insisted my friend and I bring our swimsuits to test some spas before deciding on one. I ended up upgrading to a nicer model after realizing the jets were more powerful and this is a long time investment. After hours spent in the store on Memorial Day, I had made my decision! The delivery was 1 week after ordering since it was a busy holiday week for them.The delivery was on time, the guys super nice and funny to talk with and it went smooth as can go! I start filling up the spa when I realize there's a leak coming out the bottom. I call Cindy who seems to always pick up the phone and be easy to get in touch with, she calls Jason their service tech who was in Orange County that day until 9pm and he offers to come down that same night at 10pm to fix it. That's incredible service right there! Jason is super nice and helpful and fixed the issue that was no one's fault in a swift 15 minutes. Sometimes cars, spas, electronics, etc. have factory issues, it happens. Next day the spa is filled, all is working but I'm unsure of the chemical startup procedure as I am a newbie to this all. So I of course call Cindy yet again, she picks up and helps me right away and boom 24 hours after delivery I'm sitting in my Sundance brand tub typing this review! If you're unsure of the many companies to go with for a spa, call this company and speak to Cindy, she'll be patient with you and not pushy or salesperson like at all. She'll ensure you are happy and will pick up to answer any further questions you may have. Jason told me to save his number and call or text anytime with any questions. What an amazing team of people they have at Champagne Spas! I'm a wine bar owner and take great pride in customer service and maintaining relationships for repeat customers and word of mouth business, so trust my review when I say these people are who you want to deal with! My standards are very high when I am spending a good amount of money and Cindy and Jason went above and beyond.

    My new hot tub!
    James S.

    Just bought a new spa and Cindy was our sales lady. She was very knowledgeable and not pushy at all. We were very confident in our purchase and felt we got a fair price. The good news did not stop there. Cindy recommended Jamie to do the electric work. Jamie and his team were professional and they did a beautiful job (which even included some cement work!). On the day of delivery, the two delivery guys that came to our house were nice and had our spa in place and set up in no time! The whole process was easy and we are enjoying our spa daily!

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    1 year ago

    great customer service. been a client for 20 plus years. great products and knowledable staff..

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    8 years ago

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    Ask the Community - Champagne Spas

    Review Highlights - Champagne Spas

    Since I had to drain the tub, Amanda provided me with a free set of the frog kit, which I really appreciated!

    Mentioned in 21 reviews

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    The Spa & Patio Store - San Diego - Relaxing in the Caldera Spa from The Spa & Patio Store, you won't be disappointed!

    The Spa & Patio Store - San Diego

    (37 reviews)

    Kearny Mesa

    My husband and I couldn't have been luckier than when we purchased a salt water hot tub from The…read moreSpa & Patio Store in February, 2026! Our Salesperson, Lance Trzcinka had years of experience and expert knowledge on all aspects of traditional and salt water spa systems. Lance provided continuous, expedient service for us from the beginning (trying to decide which hot tub would suit us best) and throughout the entire purchasing process, to delivery, to after installation! Lance was immediately available to answer all our questions, and didn't mind repeating what he taught us in the beginning! We recently enjoyed our first soak in our new Caldera Spa, and were so completely satisfied with the relaxing results! Lance and Bernardo were both available to help us through this journey and without their attentive help, the experience of purchasing and installing a salt water spa will bring us years of enjoyment! Great purchase, and highly recommend the service at The Spa & Patio Store! Thank you again Lance!

    The place appears to be a total scam! I ordered a fridge to pick up from their store and they said…read morethey don't have it and can't order it at that price. They will not honor the price for which they advertised and for which I ordered. They claimed their website does not show a price (lie) and that the website would not allow me do order (another lie). Just look at the screenshots I've uploaded.

    Champagne Spas - hottubandpool - Updated May 2026

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