Came today to pick up my pre orders for NFL Topps Chrome, was told by store manager Jeremy he saw I had 2 pre orders and they only allowed 1 pre order per customer so I was told they had to cancel my 2nd pre order, and that he would talk to his employees so they were aware of the limitations/quantity limits on pre orders, and would issue a refund for the 2nd pre order that they already cancelled & He apologized for the misinformation his employees provided.
I then asked if he had any stock in the back as Game Stop was also getting their inventory in for the NFL Topps Chrome where you could purchase them if there was any available. JEREMY the store manager mind you, told me nope they already sold out of all their stock and only have the pre order inventory.
We left the store & called about 10 minutes later, guess who answered the phone? JEREMY THE STORE MANAGER, and we asked if they had any of the NFL Topps Chrome available for purchase where he proceeded to say YES WE DO.... Like are you kidding me? So the store manager lied right to my face 10 minutes prior when I was just in the store & asked; but yet called & then was told YES they do have stock available.
Seems JEREMY likes to pick & choose who he sells to.
The store manager JEREMY has very poor/bad customer service & also lied to his customers. It's no wonder this Game Stop location isn't doing that well because you have a guy like this running the store.
Don't recommend this GameStop location at all, and would stay far clear of it. Who knows what else the store manager Jeremy lies about. Very bad experience all around. read more