Love the variety, it's great to have a place to get physical copies of old games! The owner was…read morefriendly and knowledgeable:)

I popped in this past week as I just picked up an N64 and was surprised by the selection. customer…read moreservice was great and prices fair. I'll be visiting more as I look to grow my collection .

Not sure of the technicians name who helped me but I called around 4pm with a pretty serious…read moreproblem in my opinion. My wedding video was stuck in my PS4 and have been putting off getting my Playstation fixed and he said it could take a few days to fix it and get the disk out. Which I was fine with. So I brought it in expecting it to be fixed by the end of the week. When I got there he asked if I had a few minutes to kind of hang out Which I did and he fixed it and had my wedding video out within a half-hour I was so freaking happy I would absolutely go here again and I will always recommend this place to anyone who needs video games or consoles. I will be buying all of my video games and consoles from here from now on! THANK YOU VIDEO GAME WIZARDS! I GIVE THIS PLACE 10 THANK YOU! THANK YOU! THANK YOU!

Has a nice selection of older games and newer games, staff help me with looking for specific games…read morewhen I asked

They gave me a very fair deal for a trade in game and at the end of the day, that's really all I…read morecan ask for in this day and age. They had the copy of Pokemon Pokopia I was looking for and they were friendly. I'm not sure what that William S. guy from Government Camp was giving them a one star review for. Does he somehow not realize that there are ZERO companies that are going to give you any sort of refund for a video game UNLESS it's defective somehow? Like, get real, bud. They even tell you that when you purchase the game. It's pretty obvious why they wouldn't give you a full refund as well. I've done business with this place off and on for years and I'm thankful for them.

This is a really good place to complete your game collection but I recommend going early because…read morepeople will buy the game you want before you get there

Went in today with my husband to see how much I can get for my switch and after seeing the price I…read moredecided not to. I thought that was it and no then this guys jumps in and says well why don't you wanna sell it trying to give me all these examples of why it's that's much. I kept saying no it's ok he kept pushing finally I just said no thanks I'm good. Then we asked if we can buy the switch two console they said yes but since we walked in the whole place gave us awkwardness and I felt very uncomfortable. We will not be going back. But overall we just felt pressured to sell the switch I didn't want to. I also want to share that the guy that kept budding in when we would ask him a question he would be like well I don't know it just came out referencing to a game my husband asked about he said it sarcastically. Hope he can improve on the way he acts we still bought what we wanted but the experience wasn't great.

I ordered a game online it came to me yesterday and did not work I went in to trade it for exact…read moresame game and they said the could only offer me $0.25 for my game that was defective not to mention they leave their doors open while they take a 30 min lunch with on 45 minutes before the store closes the cashier this line of 8 people who was in line waiting for over 20 minutes was so rude to the customers. I would strongly urge everyone not to ever shop at this store or buy from this company they rip you off and refuse refunds

We drove an hour to visit here yesterday and it wasn't open even though it says open everyday. We…read moreleft and came back a little while later but they still were not open. There's no signage or social media post about it either. There were other customers waiting around as well but everyone gave up after 30 minutes when no one came. Very unprofessional.

Very kind staff! Gave me a free keychain boba plush after getting a drink!…read more Place has lots of games and figurines too choose from!

The service was quick and efficient. They have an amazing variety of games to select from and many…read moredifferent systems. The selection is phenomenal. It can be difficult to locate video games that are rare, my only con is the price points for the video games are pretty high. I snagged a few games for my collection and will definitely be back to purchase more. The employee who assisted was kind and answered all of my questions. Go buy some games, cheer

My experience with Retro Game Trader left me more concerned about how the store is run than the…read morecondition of any single item. From the start, interactions with the owner felt inconsistent. Listings described items as "mint" or "like new," but what I received didn't match those descriptions. When I reached out, the responses were vague and shifted depending on the question, which made it difficult to get a clear resolution. What stood out most was the lack of transparency. Basic questions about sourcing and condition grading were met with unclear answers, and at times the explanation seemed to change. As a buyer, that creates a level of uncertainty that's hard to ignore--especially in a market where condition and trust are everything. After this experience, I took a closer look at other feedback and noticed similar concerns about communication and consistency. Even if each case is different, the overlap is enough to raise caution. A business like this relies heavily on trust between the seller and the customer. Right now, based on how this was handled, that trust just isn't there for me. I'd recommend being very thorough--ask detailed questions, document everything, and don't rely solely on the listing descriptions. If you need proof, his name is LANCE KRAFT and there are numerous reviews of this mans character, or lack there of... https://badbuyerlist.org/buyer/f0af05e5bd73adcfd1505f7c

My favorite one stop shopping for all my physical media needs in Eugene. Been a steady customer…read moresince the late 90s. Great staff - Ben and Buckley ROCK!! Always an excellent selection and value.

cozy and decorated secondhand store with tons of music, video games, movies, and cool posters…read more i was able to buy a couple anime movies at a reasonable price and their upstairs wall art has genuine pieces from locals artists for sale. would come back for the nice staff, huge selection, and cute dog lol. metered street parking and a short walk from some other cool stores on the same street.

I purchased my son a new to him Xbox in Newport today. The cable the guy gave us wouldn't stay…read moreplugged into the machine. We went into Game Time to see if we could purchase one. He said no, but I'll give you one for free. I was shocked. How awesome was that. My son is now getting his system all set up at our home. We will be back to get accessories & games. Thank you so much. You talk about good customer service!!!! Highly Recommend. A+++++

Great service people are nice and better deals then GameStop 10/10 would recommend. Tried to sell 2…read moregames at GameStop for 25 dollars, this place paid me 35 dollars for my games. I'm surprise they don't have 5/5 stars. They also helped me find comparable gaming headphones for my Nintendo switch with all the capabilities I needed. I hope this place stays open because I will go to them for all my future game transactions.