Cancel

    Open app

    Search

    Video Game Headquarters

    3.8 (58 reviews)
    Closed 11:00 am - 7:00 pm
    Updated 3 weeks ago

    Video Game Headquarters Photos

    You might also consider

    Recommended Reviews - Video Game Headquarters

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Dan M.
    43
    13
    5

    19 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Such an amazing shop. Incredible selection of old and new, really fair prices and friendly staff.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    They tell you one thing on the phone to get you I'm the store then they waste your time this place is awful.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 2

    6 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 1

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 1

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Leo R.
    20
    7
    0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 1

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Erica W.
    4829
    667
    4724

    10 years ago

    Helpful 7
    Thanks 0
    Love this 5
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Don Z.
    29
    5
    0

    10 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Don J.
    0
    35
    0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Baz D.
    0
    235
    0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tim M.
    0
    61
    2

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    14 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Video Game Headquarters

    Review Highlights - Video Game Headquarters

    If the market value of a game goes up before you adjust your sticker price, you should still sell it at the sticker price.

    Mentioned in 4 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Video Game Stores 226 times last month within 15 miles of this business.

    Verify this business

    GameStop - Modded Nintendo Switch Lite

    GameStop

    (26 reviews)

    $$

    Great customer service. A big thank you to Mario and the management team for turning an uncertain…read moresituation into a good experience. Good communication on process and procedure, available options and discounts. Thanks again for your assistance.

    I am amazed reading all the negative reviews of this location, citing bad customer service. I have…read morenever had a bad experience here. I've been coming in here for years and never had a problem. I really enjoy coming in here, and no trip to Valley River Center is complete without a stop into Game Stop. Employees in here are fantastic. They are always helpful and typically check to see if I need anything as I'm looking around. Sometimes when they are super busy, I'll have to go hunt one down. But obviously when they are busy, I can be patient. So I'll tell them when they are done with whatever they are currently doing for another customer, I have questions, so come find me in the store. Which they have no problem doing. You just need to tell them that you need something, so they are aware. They are always more than willing to help me find whatever I need, answer any questions, which I typically have, especially when I come in here on my own without my husband. The store is tiny, and can easily feel cramped if there are a lot of people in here. They have a big product selection, I love that they sell used games, which are in good condition. I have never had a problem with a used game I've bought here. I know they always ask you if you want to buy a warranty, which is like $3. It isn't a bad deal, but I've never needed it, so I rarely buy it, unless I buy games for my nephew. For a 7 year old, I think the warranty is actually a great idea. They don't carry obscure or old system games. It's mostly for newer consoles, Xbox360, Xbox One, PS4, the newest DS, ect. It's not like you'll find original Game Boy games or anything like that here. If that's what you're looking for, go to a used game store that is local, not a corporate store. I've only bought a warranty on a game once, and it was simply because it was a gift for my 7 year old nephew. Which pretty much means he can destroy it and still return it and have it replaced. They put some sort of sticker or something on the case, and explained it to me. The important thing was I didn't have to worry about a receipt for my sister in-law, if she needed to return it for my nephew, and she could return it in Salem, where she lives. Which isn't a problem. Obviously they have a good return policy, being anything can be returned to any Game Stop store, no matter the location. Which makes buying gifts with the warranty a great thing. I dislike that they answer the phone while they are talking to you, but with only a couple employees, they do have to multi-task. It's annoying, but they are just trying to do business, and will ask the customer on the phone to hold because they are with customers. So it's not like they get distracted by the phone. Will I return? Absolutely! I have never had a problem in the store. Even when they are busy, I never have to wait long to have someone help me, and they are always super friendly and knowledgeable.

    Video Game Headquarters - videogamestores - Updated May 2026

    Loading...
    Loading...
    Loading...