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GameStop

2.9 (19 reviews)
Open • 10:00 am - 9:00 pm

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John C.

This gamestop is a bit small but i have seen smaller; reguardless, it has a big selection of games and all the latest games and gaming accesories. The staff is very friendly and I especially like the selection of collectors edition stuff that they have that would usually be sold out fast in a more visited, bigger store.

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3 years ago

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2 years ago

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10 years ago

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6 years ago

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7 years ago

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5 years ago

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8 years ago

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5 years ago

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10 years ago

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9 years ago

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8 years ago

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12 years ago

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10 years ago

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8 years ago

Great help and answers on great games and selection. Check out the pc games to. Great selection and if they don't have it they can get it

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11 years ago

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10 years ago

Great new store, lots of cool video game merchandise. Manager is very knowledgeable and helpful.

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7 years ago

I brought in some games to trade in and the guy didn't ring up more than half of them. Horrible customer service

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11 years ago

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10 years ago

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GameStop - Modded Nintendo Switch Lite

GameStop

(26 reviews)

$$

Great customer service. A big thank you to Mario and the management team for turning an uncertain…read moresituation into a good experience. Good communication on process and procedure, available options and discounts. Thanks again for your assistance.

I am amazed reading all the negative reviews of this location, citing bad customer service. I have…read morenever had a bad experience here. I've been coming in here for years and never had a problem. I really enjoy coming in here, and no trip to Valley River Center is complete without a stop into Game Stop. Employees in here are fantastic. They are always helpful and typically check to see if I need anything as I'm looking around. Sometimes when they are super busy, I'll have to go hunt one down. But obviously when they are busy, I can be patient. So I'll tell them when they are done with whatever they are currently doing for another customer, I have questions, so come find me in the store. Which they have no problem doing. You just need to tell them that you need something, so they are aware. They are always more than willing to help me find whatever I need, answer any questions, which I typically have, especially when I come in here on my own without my husband. The store is tiny, and can easily feel cramped if there are a lot of people in here. They have a big product selection, I love that they sell used games, which are in good condition. I have never had a problem with a used game I've bought here. I know they always ask you if you want to buy a warranty, which is like $3. It isn't a bad deal, but I've never needed it, so I rarely buy it, unless I buy games for my nephew. For a 7 year old, I think the warranty is actually a great idea. They don't carry obscure or old system games. It's mostly for newer consoles, Xbox360, Xbox One, PS4, the newest DS, ect. It's not like you'll find original Game Boy games or anything like that here. If that's what you're looking for, go to a used game store that is local, not a corporate store. I've only bought a warranty on a game once, and it was simply because it was a gift for my 7 year old nephew. Which pretty much means he can destroy it and still return it and have it replaced. They put some sort of sticker or something on the case, and explained it to me. The important thing was I didn't have to worry about a receipt for my sister in-law, if she needed to return it for my nephew, and she could return it in Salem, where she lives. Which isn't a problem. Obviously they have a good return policy, being anything can be returned to any Game Stop store, no matter the location. Which makes buying gifts with the warranty a great thing. I dislike that they answer the phone while they are talking to you, but with only a couple employees, they do have to multi-task. It's annoying, but they are just trying to do business, and will ask the customer on the phone to hold because they are with customers. So it's not like they get distracted by the phone. Will I return? Absolutely! I have never had a problem in the store. Even when they are busy, I never have to wait long to have someone help me, and they are always super friendly and knowledgeable.

GameStop - videogamestores - Updated May 2026

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