Ms.Nena was woderful she greates me and every customer when we walked into the store then asked for…read moreemail so we can organize our purchase and when i gave her additional $20 by mistake she told me i gave her more than the required amount so that tells me she also has a great integerty. I will join the membership because of her this store has a lot of selections too but above all great employees like Nena.

Didn't see what I saw trending on social media, but that's always changing so there's no issue. I…read moredid come during a discount for teachers and that's pretty cool. My class will like the little treats that I found and I like the price. The staff was pleasant and one even plans to with from bell to bell tomorrow so that others could be off for New Year's Day.

Service was great. The value of Stuff Was worth the price. Let me Tell you, The employees at…read moreMichaels went above and beyond. If you want too find want you need go with alex. Hes Goated.

I was probably having the worst day of my life stressing about Valentine's Day work was busting me…read more School was busting me home was busting me. I wanted to die. I ran in there like a chicken with my head cut off trying to figure out what I needed to get for Valentine's Day till I found this guy named Brian. He had the coolest dreads and the best attitude and he saved my life. Let me tell you that he showed me everything I needed and helped me with what I could buy more of just in case there's only a select few people in this world that I like him and if he wasn't there, I don't know where I would be right now. I hope this store in this corporation truly recognizes his excellence because he really saved me and I hope to hear back when he is recognized.

I recently visited Arcana's Video Games Store after driving a considerable distance through heavy…read moretraffic because of the positive reviews I had read and the information on their website indicating that they accept trade-ins and support multiple video game platforms. The website even displays logos for the major gaming companies, which gave me confidence that my items would be considered. Unfortunately, my experience was very disappointing. I brought two Xbox systems to trade in: an Xbox One X White Special Edition and an Xbox One S with a 1TB hard drive. After arriving, the employee informed me that they were no longer accepting Xbox trade-ins because Xbox products were "not selling well." He also mentioned that I should have called ahead first. This was surprising, as there was no indication of this policy change on their website, which clearly indicate that trade-ins are accepted and it was the main reasons I made the long trip to the store. During the interaction, I also noticed an Xbox One console for sale in the store. When I mentioned this, the employee explained that it was a special edition. I responded that, given the price it was listed at, it might be difficult to sell. Additionally, after briefly inspecting my systems, the employee incorrectly stated that my Xbox One X was a digital edition. I had to point out that it clearly has a disc drive and is in fact the white special edition model. Overall, the experience felt dismissive and unprofessional, especially after explaining that I had driven a long distance specifically because the store advertised trade-ins. If the store has changed its trade-in policies, it would be very helpful to update that information online so customers do not waste their time making unnecessary trips. This was my first experience with Arcana's, and unfortunately it will likely be my last.

Arcanas Games has a great selection of games for pretty much every platform imaginable, and the…read morestaff was so friendly and helpful when I went in to browse. They were also really knowledgeable when I had questions about specific games, which I really appreciated. I'll absolutely be back the next time I have the urge to play a slightly more obscure and harder to find game because I'm sure they'll have it!

This store definitely exceeds five stars! They had everything to get my train set back up and…read morerunning. The customer service was amazing!

I have been going to eStarland for many years but I haven't written a review for them. This place…read moreis massive. I'm shocked at how much space they have for their games because it's almost like walking into a warehouse full of games, anime figurines, and merch. Everything out in the open games are shrink wrapped and it does help keep that minty fresh condition, I'm sure you don't want to see dust on items you want to buy. The back section used to be an open spot where they would host events. The Gamers Exchange was what I looked forward to the most when going here. Local sellers sold games and it brought a sense of community. There's now more of their section to test and repair consoles so I suppose it's for the better but those were the days.. Apart from all the cool video games to check out I have a few complaints. Like many, checking out here takes too long and I wonder if it's just something where their point of sales is just outdated. Even then, there's only one person just checking out people.. why not have more than one register at a time? There's the option to use WiFi but I could never get it to work. Although there are computers around to look up items that you want to check the price on, it can be a tad slow sometimes. I do like the convenience of checking out what's in stock but sometimes that's not always the case. I remember a few times asking someone that worked there if they had a game, they could not find the game at all and that put a damper on my visit. If I can't see it in person in store then most likely it's probably bought online. Otherwise I find this store to be such a joy to visit. While I think the prices are kinda high, I don't think any game store in the area could really compute. They have games ranging from NES - Recent and that's pretty impressive alone. It's so cool to visit a store that caters to anime and video games enthusiasts.

I really wanted to like this place because I'm the type of person who could easily spend hours…read morebrowsing through a game store, but unfortunately the customer service and overall organization really bring it down. The store itself is very unorganized, and the online inventory doesn't seem to accurately reflect what is actually available in the store, which makes it frustrating if you're coming in looking for something specific. The checkout experience was especially frustrating. The clerk took an unusually long time to complete a simple transaction, and it became pretty apparent that he was distracted or doing something else. After standing there waiting, I finally asked if everything was okay, and coincidentally my transaction was completed almost immediately afterward. I understand that stores get busy and employees have other things to handle, but basic communication and attentiveness go a long way. This could be a great place for people who enjoy browsing and collecting games, but unfortunately the poor customer service, disorganization, and inaccurate online inventory make it hard to recommend.

I went in today (4/10/26) looking for some accessories for my Nintendo switch. They had everything…read moreI needed! I ended up buying some really cool joy cons and a monster Hunter rise pro controller for my switch! Just got home and tried everything out and they all work flawlessly! The staff are super friendly and their prices cannot be beaten! Way better than GameStop!! I definitely recommend giving this place your patronage if you're looking for old or new video game stuff. The staff are beyond friendly and the store is so cool. I'll definitely be back.

I am not much of a gamer, and I decided to sell my old Gameboy advanced from my teenage years. I…read morefirst went to multiple Gamestop locations and got referred to here as Gamestop does not do trade ins for Gameboy console and the games. Superbit is a retro gamestore and may accept some popular game consoles and rare games. I was greeted and was helped right away. The store employee knew exactly why I was there. He noticed the bright green color of my Pokemon leaf green and stopped everything to assess the value of my total trade in. If I had known how much Pokemon would have blown up in the past, I would have kept all of my cards and games and sold them here. Fun fact: The game box/packaging is worth more than the game itself. If you have a mint condition box that the game came in, it could be worth a lot. I thought I ended up with a good bargain because of the quick trade in and knowledge base of the employee. I am glad I got rid of my childhood games for some cash. I learned that retro stores like this is considered like an antique store.

My fav manga store!! They have such a large selection of manga it's overwhelming! So many old and…read morecool finds while brand new and hard to find ones as well! You need to be wary of if the store is attending an anime convention, as they visit major conventions across the country and take almost all of their manga supply with them. I would suggest checking in with the store before going and getting unlucky with all their manga being gone. (It's happened to me before lol) I will say the help isn't the best at times, as they frequently do sorting and rearranging of inventory, but when not busy, all of the staff are very nice and will helpfully explain anything to you!! The location is a little uncomfortable, but it's not too bad and there is a really good restaurant next door! Also need to clarify: they don't only sell manga, they have a large variety of things like anime merchandise, art books, cds and dvds, posters, plushies, and lots of gaming/ trading cards!

My wife and I recently stopped by what used to be our favorite card shop. I was buying Magic The…read moreGathering play boosters and we did NOT feel welcomed. Right off the bat, the heavy set man with the mullet was rushing his sales person to hurry and serve us because they were doing inventory. Then when my wife was browsing the manga section, He stopped everybody else from working and said "She's back here." Not sure what that meant but I wasn't happy with it. If it wasn't for how nice the sales person was, I would have walked out and not spent the $300 plus I spent that day. Needless to say I will NOT be visiting them again.

Nice dude I bought Tokyo Xanadu special edition I had found it cheaper at a other store so he game…read moreme a discount. He is also a collector like me so I can appreciate that since he actually enjoys collecting and is not just selling as a business only. And he actually cares about games ! All games with cases are nice and shrink wrapped.

Great service. Fixed up my Game Gear for a great price. Works with you on what needs done and keeps…read moreyou in the loop. Would definitely recommend for anyone that needs video game repair services.