I recently visited Arcana's Video Games Store after driving a considerable distance through heavy…read moretraffic because of the positive reviews I had read and the information on their website indicating that they accept trade-ins and support multiple video game platforms. The website even displays logos for the major gaming companies, which gave me confidence that my items would be considered. Unfortunately, my experience was very disappointing. I brought two Xbox systems to trade in: an Xbox One X White Special Edition and an Xbox One S with a 1TB hard drive. After arriving, the employee informed me that they were no longer accepting Xbox trade-ins because Xbox products were "not selling well." He also mentioned that I should have called ahead first. This was surprising, as there was no indication of this policy change on their website, which clearly indicate that trade-ins are accepted and it was the main reasons I made the long trip to the store. During the interaction, I also noticed an Xbox One console for sale in the store. When I mentioned this, the employee explained that it was a special edition. I responded that, given the price it was listed at, it might be difficult to sell. Additionally, after briefly inspecting my systems, the employee incorrectly stated that my Xbox One X was a digital edition. I had to point out that it clearly has a disc drive and is in fact the white special edition model. Overall, the experience felt dismissive and unprofessional, especially after explaining that I had driven a long distance specifically because the store advertised trade-ins. If the store has changed its trade-in policies, it would be very helpful to update that information online so customers do not waste their time making unnecessary trips. This was my first experience with Arcana's, and unfortunately it will likely be my last.

Arcanas Games has a great selection of games for pretty much every platform imaginable, and the…read morestaff was so friendly and helpful when I went in to browse. They were also really knowledgeable when I had questions about specific games, which I really appreciated. I'll absolutely be back the next time I have the urge to play a slightly more obscure and harder to find game because I'm sure they'll have it!

I went to this place before it became hunter-M. We went to it when it was called Seoul. I took my 7…read moreyear old son here and we had a fun time. The reason I gave two stars is because the employee who had the same name as the other guy but worked the mid shift was a complete A-hole. It took me like 25 minutes to log into a game because nothing was updated. I asked him to credit my account ( which normally they do out of courtesy with games not being updated ) he refused. I spoke to him after adding more money that we were just going to go home and he refused to cut off or add more time. He actually gave me a huge attitude like I was asking him to slap his own momma. At one point I was trying to buy an energy drink and he went missing for a solid 10 minutes. Also I was mid game and there's only one warning before your entire game shuts off. Besides this kid Who ruined my time, the computers are nice. Erik the owner has reached out and since then has taken care of a customer who will be back! The best part about is whenever I come back I always go with a few friends. Thanks again Eric!

I'm a semi-pro Starcraft II player and I'm happy with the experience. Most esports games are…read morealready pre loaded, the internet is fast, and the PCs are quite nice. My machine had an RTX 3090. The keyboards are kind of rubbish membrane boards but that's to be expected. Bring your keyboard. The staff is friendly, and they are open 24/7. If you have a tournament to play or you just want to hang out with friends or kill some time at any hour, give it a try! It's not super expensive and there's Korean snacks, energy drinks, and packaged ramen + a microwave so you can decide whether it's worth it for you compared to gaming at your home setup.

I am LAZY. To get me to write a review takes a major impression and typically negative but the…read morestaff, especially Patrick, are amazing. I do not care what other comic book shops may be more convenient to my wife and I, Tosche Station is a rare type of business that sadly there just isn't enough of. I would urge anyone looking for a great gift idea or who is just really into comics and collectibles to do themselves a favor and visit this store. You won't regret it.

What an awesome little shop. We found this shop today because my husband was in search of a TNMNT…read morecomic. Unfortunately, they didn't have it but they did offer to border it for us. The employees were all nice and the shop is organized very well. We will deff be back as im on the hunt for things for my nephew.

I was a little worried about coming to R&R, because of the reviews I read. I can tell you my visit…read morewas fantastic. Sedar the Team member working this day greeted us warm and friendly as soon as we walked in the store. Sedar gave us a friendly quick tour after we let her know we were looking for vinyl albums. The organization of the albums were very good as well as the grades listed on the each album. I slowly went through the selections and picked up about few. sedar did interact with us a few times and made the visit warm and welcoming. I actually bought a few more albums because I felt comfortable about the business style and layout. We bought 10 albums at about 200.00 and feel great about the quality. Of course I will find out upon playing them. I will come back for sure Special thanks to Sedar

Positives: the pricing for records/cds was reasonable considering the overhead of leasing mall…read morespace. Depth in the video game selection. Negatives: Very poor Hip-Hop music selection which is clustered right in front of the registers bc, well, you know . Only reissues and unsold stuff from Record Store Day. Older game systems and games were very expensive so maybe their strategy is designed for impulse buying. I would give the service a 5/10 but that unfortunately is the norm with the 18-25 workforce you usually find in the mall.

My old Wii is having some issues and my sibling found this store for me to check out. I drove from…read morethe city to get it diagnosed and the repair guy wouldn't even look at it which was super frustrating. He recommended other repair stores but why have a support area if you won't even bother trying to diagnose an issue much less fix it? No pricing on any packaging was also weird but they do have a website that's mostly usable. Cashiers can also check prices and stock for you. I ended up buying a few games just so I didn't go out there for nothing but was pretty disappointed based on the services offered on the website. The selection of games is really solid but I don't recommend them for tech support.

I remember when this was a smaller shop closer to Annandale and I was glad to discover this small…read morebusiness has grown up into this big space! We came here to get our Switch's charging port repaired. They were super friendly and much more affordable than other bigger franchises doing repairs in the area. There is a shortage of repair techs in the area, we were quoted a month for the repair which was the same as the other shops. Regardless, our repair was completed and at least 30% cheaper than the competitors. The shop is huge and had so much fun merch, my sons and husband were loving exploring their huge selection of games, while I was checking out their kawaii hello kitty plushies and caps. A little bit out of the way, but definitely worth the trip to support this local business!

My son was attempting to sell a few black panther figures. They didn't offer enough for him to…read morepart ways. The store had lots of inventory and I'll be back to shop for my youngest son's bday.

I would give 10 stars if it was possible!!! This place is a hidden gem for Hot Toys collectors. You…read morecan sometimes find figures ahead of other retailers' availability. I placed an order on a Friday and it arrived to Texas double boxed on a Monday. I was ecstatic on the quality of service. This place will be my go to for hot toys moving forward. Thanks to the team at All Time Toys!

Best retro shop around by far. Easily the largest selection of games with everything from common to…read morerare titles. The staff is courteous and knowledgeable. It was also great to see Matt and John from the previous Frederick location work here now. The pricing is accurate to current market rates. My only critiques are that I would like to see some of the games cleaned up more and the regional variants marked clearly so customers know if their product is not an original US release.

If you're looking for a used video game, Play Raven probably has it…read more They sell everything, including classic game systems and games. I even found Utopia with the box, manual and plastic controller overlays for Intellivision! That game is classic! Surprisingly, the prices are amazing. On my last visit, I walked out with about eight Xbox 360 and Xbox One games and spent about $65. I honestly don't know how they do it. The shop is small, but they pack a surprising large inventory. It's definitely worth a visit.

Haven't been in a minute. Is this place closed now? The last two times my fiancee and I entered the…read morestore, it felt as if we were intruding. No greeting. No help. Asked a question and got a snarky response. Unwelcoming and it is obvious why. Yeah, we don't fit the gamer stereotype so I guess our money wasn't good enough for them to consider us as customers. Well, you should see our residence. Geek Central. We took our money elsewhere.

Everyone is super nice and friendly. Staff is eager to help. Reasonably priced. I go in there about…read moreonce a week and they're always running tournaments and we even found some People to play warhammer with!