A truly amazing store. Their selection of gunpla, paints, and terrain pieces were outstanding…read more Always very helpful but sadly the store has closed. There laurel store is still open but this leaves an impact on the shipping center.

Hobby Shops. Remember them from your childhood? I sure do. I thought they were gone for good…read more But they aren't! There's one in Rockville that's exactly like you remember it. RC Cars! Toy Trains! Model Kits! And all the other art sets, car tracks, European and Japanese toys and "Stuff." You know how a modern store just has people behind the counter? Hobby Works has staff walking the floor to help you. And they really help. And they know their stuff. And when you're there, it's got that friendly clubhouse atmosphere like you stopped off here while walking home from school in the 6th grade. Sometimes it feels like with online shopping, kids won't ever experience the friendly local stores like we did. Not while Hobby Works is open, it's all modern, but it's a shopping experience that most stores lost over the years- and our kids deserve to experience that friendliness.

Really disappointed with my experience here. The woman working the counter was rude and didn't seem…read moreknowledgeable about the products at all. I had a few basic questions about Pokémon and other card items, and instead of helping, she came across annoyed and uninterested the entire time. When you walk into a card and game shop, you expect at least some level of enthusiasm or willingness to help--especially with games like Pokémon, Magic, or Warhammer. Unfortunately, that just wasn't the case here. Customer service makes a big difference, and this experience completely turned me off from coming back.

Staff is extremely helpful and friendly. The selection for models (train, planes, automobiles, etc)…read morewas a little limited and is more on the warhammer/D&D side of things. Price is fair and what you'd expect. The actual paints, glues, general equipment there seem carefully picked and well stocked. Will be back!

Visited from out of state and found a well stocked, organized, and very busy hobby shop. And found…read morea model that supposedly is only licensed for sale in Europe, so that purchase was a pleasant surprise. May not be a return customer, but I'm very happy to have visited.

I'm extremely disappointed with the level of customer service I received. I placed an order two…read moreweeks ago and was told it would take up to one week to arrive. After waiting beyond the expected timeframe, I called once to check on the status of my order. Instead of receiving assistance, the person on the phone seemed irritated that I was simply asking for an update. I am not asking for free parts or special treatment -- I am paying for my items. As a customer, it is completely reasonable to expect clear communication and respectful service, especially when an order is delayed. It's frustrating to feel like I'm inconveniencing staff by checking on something I paid for. I drive 30-40 minutes to support this store and was even planning to purchase a new X-Maxx, but after this experience, I've decided not to move forward with that purchase. For comparison, I've had consistently positive experiences at HobbyTown, where the staff is helpful, respectful, and willing to assist customers -- especially those who are newer to the hobby. That level of professionalism makes a big difference and is the reason I'm more inclined to continue spending my money there. Customer service matters. I hope this feedback is taken seriously, because the way customers are treated directly impacts whether they return or take their business elsewhere.

never once felt like I left the store getting a good deal almost feels like unless you're in there…read moreevery day and you're one of their friends you're not gonna get a good deal. but the last time I left, I felt completely scammed had cards worth around $300 maybe more was offered about 65 and with pressured into the deal in the end, I guess that's my fault should've stood my ground but after about 20 minutes of being told cards that I had got from them were in terrible condition. I traded about half my stack of cards and took back the other half to trade somewhere else upon trading somewhere else I was told the cards were in great shape and was offered around $200. Four different occasions I've gone in paid over market price walk away unhappy but because they have such a big selection it's one of the only places you can go... I don't recommend if you have somewhere else you can go

Amazing service. Lots of inventory. A fantastic environment to play Magic, and the very best place…read moreto play Premodern. Super helpful staff.

Cool little Hobby and toy store in a strip mall in Alexandria. Lots of models, puzzles,…read morefigures/figurines, model paints., and more! The person running the story was friendly and greeted me and asked if they could assist me in finding anything. #WhistleStopToyAndHobbies

Good selection of paints. Staff is friendly and knowledgeable. Wide selection of different hobby…read moreitems. Website does not do the shop justice. Trains aren't my thing but they have tons of them.

What a wonderful find by my wife. I will be visiting often. Great set of geeky collector's items…read morefrom Star Wars to Pokemon to Transformers. They also sell comic books to video games. There's a good mix of old and new, but they tend to skew towards vintage items. Kwame (spelling?) is awesome to talk to about everything. I picked up some custom made Legos and a few other items. Looking forward to see what else they have next!

Owner is great and will work with you on prices. Selection is pretty good as far as vintage toys…read more They now have a vintage video gam kiosk inside the store as well. Good people, cool toys and deals to be had

This store has a phenomenal selection of model trains. Haven't visited the store in person, but I…read morebrowsed their website and I was very impressed with it. If you need trains, I suggest coming here.

Poor customer service and unfriendly staff, you feel like you're inconveniencing them by looking…read morethrough their store. An employee asked my son to not press the buttons on a toy to prevent the batteries from being worn out as I'm contemplating buying an expensive train set, that battery preservation on a cheap Chinese toy cost a sale and future sales. I will take my business elsewhere. Store is also poorly organized - a hobby hoarder.

Always well stocked and very helpful staff. Plastic models, model railroading, r.c. Cars and planes.read more

Took a drive to Bunker Hill this weekend. It was great to find a real Hobby Shop to visit! The…read moreselection of model paints, model kits and train / rail accessories is impressive. Lots of RC cars and planes too. I found a model just like my old 66 Ford F150, Old Blue!! The folks there are helpful, extremely knowledgeable and nice to deal with. We'll definitely be back. ~

such a welcoming and awesome space! When I first walked through the door I was greeted and asked if…read moreI need anything. I looked through the board games section and could see all the popular board games were available. including a hard find character pack for marvel champions. In addition to the board games there's more miniatures and paints to choose from. The back half of the store is dedicated to playing the games, whether it's magic, lorcana, warhammer, board games, dnd, all games are welcome. There's dedicated nights for different games and events so check out the calandar. The store looks great, is clean with snacks and beverages available to buy. If you're looking for something, let them know. Great place to stop in, play a few games and support a local business.

I'm not much of a board game person by default, but I love checking out these stores because they…read moreusually have merch too. I had lunch nearby and have been hearing about this place for a few months. I kept telling myself I wanted to drop by, and this was my opportunity! They've been around for just a few years. I was greeted warmly as soon as I walked in. And I just started browsing the colorful shelves of board and card games. Near the register, big plushies (Kirby too) were on display. My cousin would've liked one, but maybe next time. I appreciated that the games were all in alphabetical order. A card game called Aquarius immediately caught my eye, and some random holiday mini puzzles that are perfect stocking stuffers. Never too early to shop! Past the shelves, I noticed a bunch of tables designed for playing board games, and I saw some shelves nearby loaded with games anyone who comes in can freely play (when the tables are open, of course). They were offering a LOT... more than I've seen anywhere else I think. I ended up chatting with Boyd about how cool the store is, and while I ended up asking what board games might be fit for the more casual game nights -- i.e. shorter ones that aren't too complex. He had tons of recommendations. Including the one I preordered and picked up a few days later, I added 4 new board games to my library, like Wavelength, Kites, and We're Doomed! So far I've only played Aquarius (which I LOVE), but I am super excited about opening the rest when the time comes. They have trading card game (TCG) and board game nights... they'll give you a calendar to stay up to date! I have already recommended this place to a bunch of friends I know enjoy stuff like this. Hope they continue to do well!