Excellent customer service and the staff was friendly and personable. Considering having them to…read morecustomize my wedding rings.

I just went to ask how much they could fix a brooch, they started to "fix" it, they damaged my…read morechain and they didn't solve it. They wanted it to be another day. They were not responsible for the damage. Be careful solo fui a preguntar cuánto me arreglaban un broche, la empezaron a "arreglar"me dañaron la cadena y no resolvieron. querían que fuera otro día, no se hicieron responsables del daño

They are very nice but Expensive for engraving but the only people I could find still doing…read moreengraving near DC.

Very nice and polite staff. Timely appointment. Finished when they said it would be . Price…read moreexactly as quoted . They cleaned the piece and warranties it for 1 year . Repair is not perfect due to the size of the links in the chain but no one has noticed it except me , lol. Would recommend and use again. Update - 1 week in- chain is holding up fine !

After reading a couple reviews I had relatively high expectations for this place. I remember…read morereading things like, "they won't take advantage of you", "they are reasonable", "will work with you". I went here with some electronics that I had received as gifts but never used before so I thought let's see if we can make a deal rather than have it sitting in my garage collecting dust. I walk into the shop and notice they have a police officer on duty, though he is more focused on his phone than observing the store. After a couple minutes of standing there with my items a man with a goatee (who I assume is the owner of the shop, or manager) approaches me and without even greeting me just looks at my stuff and says, "I'm interested in these two, but not this." then takes the boxes to the counter and he walks to his computer in the backroom. Ok, so I follow him and wait for him to come back out of the backroom while he's googling my items in order to make a proposal. He comes out from the back and says,"I'll offer you $10 for those. I have a bunch of stuff like this and people want things cheap around here." LOL...I respond by saying, "you don't have anything like this in here, $10 really?" Where he then responds with, "People want things cheap around here." He was serious, and not open to negotiating. I pick up my stuff and walk out. The total retail price for the items I brought in were over $200. I understand the guy's motivation for wanting to make a profit, but to downright lowball me and not even consider negotiating was just insulting. I suppose I'm too idealistic to think people can be honest and fair with you in a transaction like this. It was a definite mistake and a waste of time to drive to this place rather than doing what most folks do which is sell it on eBay, Amazon, Craigslist, and Wallapop. Unless you're extremely desperate for a couple dollars, and do not have time to sell your items through the online merchandisers, and even after asking your network if they're interested in purchasing your items, and only if your life is on the line then go to this place. But I warn you, this place preys on the weak and despondent. You will be treated disrespectfully, and lowballed for sure.

I had went to my regular pawn shop back doing the summer, to get extra cash for my laptop (pawn)…read moreand they did everything but electrics. So I googled pawnshops while I was out and about and found G & G Pawnbrokers. I called and the Guy on the phone was very friendly and told me to come on in. I made my way there and was able to get enough cash to hold me to payday. I went again and G&G Pawnbrokers are under new management! Interest rates are lower! The young lady I dealt with was very nice. All and all G&G Pawnbrokers will work with you to get the cash you need. FYI, they have layaway for TV and Jewelry! Thanks G&G Pawnbrokers!

Wonderful customer service, fast and fair with pricing, I would definitely recommend…read more Everyone was so nice and attentive.

Bad customer service. Very racist, they only favor Hispanics and they don't accept ebikes. In…read morewheaton, where a Electric bike or electric scooter are the perfect vehicles to use in that area. I do not recommend, but if you are Hispanic, you'll be fine, they'll accept whatever trash you got.

Sold some items in the shop. Owner was very honest and forthright with the deal. Took less than 5…read moreminutes. Very pleasant experience. Looks like a HUGE and interesting inventory on hand to browse. Need to go back soon!

I don't understand all of the negative reviews here. I came in for the first time last week to…read moresell some silver, including some commemoratives, and received very FAIR offers, having done research on the values beforehand. While I didn't think the value was right on a couple items, I simply took them out of the sale and the transaction went smoothly. If you don't like the quote, don't sell! They are a business that needs to make money and it's more likely that you're overvaluing your stuff. The person I worked with was very kind and professional, and I'm happy to support this local coin shop in this tough environment, given the recent (silly) tax changes in Maryland that will hurt these local stores.

Fantastic customer service...felt very welcomed. Will certainly be back as SSJ has earned my trust!read more

I took my white gold rings here as they were desperately needing a resize, cleaning, and rhodium…read moreplating refresh. The rings were ready for me today as quoted and they look and fit amazing. They look brand new and you can't tell they were dramatically resized. My husband needs a new ring as his can't be resized and though the one he liked best can't be sized small enough for him, the gentleman who was helping us offered to call the manufacturer on Monday to see if special ordering at that size will be possible. So, they have great service! Fingers crossed hubs can get his first choice ring!

Had a great experience selling gold at this shop. Scott was very knowledgeable and friendly, a…read morebusiness man who cares more about the customer than making a sale. Mileena and hadi were also very friendly and helpful. Great shop better customer service. Will always recommend.

Best Pawn was great! T and Mark were very knowledgeable and accommodateing . I was given top…read moreprices for my items and left very happy as a first time customer. DONT LET THE CONSTRUCTION BLOCK YOU FROM THIS GREAT PAWN SHOP! You will not be disappointed!

Very friendly, knowledgeable and honest. My GF had some of…read moreher jewelry evaluated and they took 30 minutes of their time and didn't charge any fees at all. Very much recommended!

Great people- Peggy was fair and honest! I would highly recommend. They do what they say-read more

I don't understand this pawn shop the people looks mad working there . I brought in some jewelry…read moreyesterday. I ask them to take a look at it the lady said it was fake before checking it ... come to find out it's worth a lot of money ... I ask the lady to check everything on it she told me the gold was fake when it had diamonds on it she refused to check saying no it's sliver . I took it to another pawn shop in the area and they told me something different. They told me the diamonds was real . Before you come to this pawn shop always make sure to get a second opinion.

Sorry this place scams you out of your money . I tried buying a zune MP3 player I put 40 dollars…read moredown on it hoping to pay the rest off , I come back a week later they ask for id to finish purchase they never ask for id so they say with I'd they can't finish the sale so the scammed me out of 40 dollar who know who else they scammed !!! Will never go in here again.