prices me at one price online. I then drove 45 min to the shop and price was 60$ higher... stay…read moreaway from this place

Older female rep, very rude and condescending. It's almost like her inner bias thoughts are in her…read moresleeves. Be careful. Also threatens customers.

Came here to sell some jewelry. Someone was able to help me right away. They took my id and…read moreinspected my jewelry. Office was overall clean and looked professional. They gave me a check. There was parking in the back of the building, but it was easy to get to.

Tried to give me 68 dollars for 88 OUNCES of sterling silver. Do not even try. They gave me 24% of…read morethe melt value for 88 GRAMS and claimed it was half... This place is horrible.

please do not go buy anything here went to buy a chain for a gift chain broke same day then came…read moreback to fix it broke again paid scamming Please do no go here go spent your money somewhere else

I've been here several times the past few years, and I've always had great, speedy service! Saif,…read morethe owner of this place, always does a great job, and his prices are very competitive. The last time I was there, I brought 2 watches for him to take a look at. One was to replace a battery, which he did less than a few minute. He had marked inside the watch casing of when I was there last, which was a couple years ago, and stated that if the battery dies under a certain amount of time, I can come back and he will replace it for free. The 2nd watch was to replace my fossil watch leather straps which has these special side handles to take them off and on easily. After a few years, these bands began to completely fall apart (see photos). When I went to the fossil store, they didn't have many watch bands there for my size watch (22mm) and they were expensive. I bought my watch from there on a great deal, but the cost of replacement bands was about 1/3 of what I paid for the actual watch. Saif, while i was waiting for my battery to be replaced, which was, again, not very long. I asked if they had bands for my fossil watch. He said he did, not with the special handles, but he has the tools to make it in. He showed me a selection of nice leather bands, and after I made my selection, he replaced my old band without a problem. He even replaced the original buckle attached to the old one. The cost of the new leather band was also almost half the cost of the fossil bands. He also gave a guaranteed that any problems would be fixed free of charge. The service here is outstanding! I highly recommend.

I visited this store twice. The first time I visited just to browse. When I visited the second…read moretime, Tamim assisted me and helped me find exactly what I was looking for. He carefully listened to my needs, was patient, and keep me super informed about all values and offerings at United Furniture. He definitely made my experience much better. The plethora of furniture here at this store is overwhelming and I love that. So much to choose from! And I'm a little picky. I'm so happy with my new couch purchase and can't wait to relax and kick my feet up with a chilled glass of wine :)

While the quality of the furniture I purchased is good, the delivery service was absolutely…read morehorrible. The delivery driver backed into a tree and took out a large tree branch, dumping on the side of the street. I submitted a complaint and pictures asking for some sort of recompense. To this day, nearly 3 weeks later, I have yet to be contacted by any sort of customer support. Would not recommend this company at all.

A truly divine shopping experience…read more Michael and Beverly are truly some of the kindest, most genuine people I've ever encountered anywhere and I'm so grateful that I found them and their lovely jewelry store. I'm not a big fan of commercial jewelers. I prefer the personal touch that comes with having a family jeweler... a small business that takes the time to get to know you, get to know your preferences, and tailors recommendations to your specific wants and needs. People who stand behind their work, care about their craftsmanship, and do what it takes to get and keep your business. About 2 months ago my favorite strand of pearls broke unexpectedly. For those same 2 months I had been debating if I wanted to go back to my previous jeweler to get them fixed, even though it would be a considerable drive to get to his shop... and given some recent concerns about the quality of his work. Instead, I chose to look up jewelers in other areas that were a considerably shorter drive for me. I found Golden Scripts and was delighted to see how highly rated they were on both Google and Yelp, so I gave them a call and asked if they restrung pearls. Michael was very polite as he informed me that they did, and I told him I would be by later that afternoon. I went straight from work to the jewelry store and made it before they closed. Beverly greeted me at the door and somehow she knew I was the person that called earlier that day. She said she that they were waiting for me and were hoping I would make it in time. As Beverly collected my broken strand of pearls, Michael noticed my sorority letters and showed me some of the custom pieces he created for members of my organization. He also informed me that the store was having an end-of-summer sale and that many of the pieces in the store (including gold, diamonds and other precious stones) were being sold at deep discounts to make way for new fall and winter pieces. I didn't even know people had seasonal jewelry, so they definitely put me on to something. Lol! I took a look around the shop and noticed piece after gorgeous piece.... Many of which were crafted by Michael himself. What really got my attention were the rubies he sold in THE richest shade of red I have ever seen. I shared with him that although ruby is my birthstone, I've never purchased one for myself because all of the rubies I've ever seen are different shades of dark pink, fruit punch, magenta, or colors of that nature but that I had never seen rubies of such a high quality and pure color red. He showed me a few more of the ruby pieces he created, but I found a particularly stunning ruby bracelet hidden in one of the cases. From the moment I put it on, I knew I had to have it. I purchased the bracelet, but noticed a small defect in one of the stones. I mentioned to Michael that I wanted to wear it to an upcoming sorority event that weekend. He took the bracelet, identified which stone had the flaw, and guaranteed me that he would have it back to me in time for my event. As I continued to shop, I noticed a diamond tennis bracelet with containing a set of some of the clearest diamonds I've ever seen assembled on a piece of jewelry. The design was simplistic but elegant and (bonus!) the stones were set in a way that kept the prongs from snagging the wearer's clothing. I tried on a few other bracelets that had more complex and interesting designs and noticed that they too were crafted to not snag the wearers clothes. I really appreciate that level of detail because there's nothing worse than having a beloved piece of jewelry that is an ever-present detriment to your wardrobe. Beautifully and skillfully crafted jewelry aside, it was really the shopping environment that made this such a great experience for me. I was allowed to shop freely, not followed or watched suspiciously, and I didn't feel pressured to buy anything. I learned later that in addition to owning this shop, the two shop owners also co-pastor a church together and you can really feel their witness by the kindness and courtesy that they display to their customers. This store in a gem (no pun intended) in the community and I'm so grateful that small businesses like this one still exist.

I'm so pleased with everything. My jewelry look brand new!!! The experience was absolutely…read morewonderful from the point of entry to exit.... My new jeweler for sure!!! Thanks a million!

the staff at this location is extremely competent, patient and helpful. The standout staff in…read moreevery category is Taylor. I look forward to repeat visits and urge you to select this store and ask for Taylor.

**DO NOT GO TO THIS STORE WITHOUT READING THIS REVIEW!** If…read moreI could grant zero stars, I would. REEDS should be absolutely ashamed of their Hanover store!! My mother attempted to take my husband's wedding ring into the store today for us (as we moved out of state where there is no REEDS nearby), to the Hanover (Arundel Mills Mall) store who claimed to be opening at noon today. She arrived at quarter after to then find a closed sign on the door claiming to now be opening at 1PM. She then returned at 1:39pm to find the closed sign moved to 2pm... so, she decided to wait on a mall bench nearby minding her business until they opened... the store then called MALL SECURITY on my mother to have her removed from the site!!! ...for waiting?! She did absolutely nothing but wait for a store to open almost 2 hours after their "opening time". She was embarrassed and mortified as passerby mall attendees watched mall security escort her out!!! What an absolute disgrace of a store and their employee's lack of customer service. I am ashamed to have bought a memorable ring from their store and think everyone should think again before purchasing from them! Beyond disgusted at how they treat their customers.

Maurice/Mo was great! Excellent customer service and professional service. He gave very sound…read morerecommendations for pieces I was looking for.

Isabel was super friendly and very knowledgeable of the merchandise and purchase process. She…read moreeducated me on different diamonds and was able to persuade me on the ring bought. I will absolutely come back for the welcoming and excellent service.

Karlos and his son were friendly, pleasant, and very helpful. Will definitely return and recommend…read morethis shop.