Do NOT believe the website stating diamonds from the public will be bought by Diamond Exchange USA…read more I brought a mined diamond (not lab grown) to the Rockville location and they would not look at it. Website stating they pay cash for diamonds is completely false. A waste of time.

When wait times at Rolex Authorized Dealer (AD) have become more a minimum prison sentence of 3-5…read moreyears wait time, it becomes extremely tempting to seek other means for the purchase of your dream watch. Areas such as the gray market and used/ pre-owned resellers are becoming tempting. But keep in mind there are "more fakes than authentic Rolexs on the market" and currently on the wrists of the super successful in society. An issue that Rolex themselves don't seem to mind!  The Diamond Exchange, a business that claims over 30 years in the industry the price becomes extremely tempting. Best of all is the selection of "Rolex" products on hand: they have various models, years, and designs and at a mere 30-35% above the AD's new MSRP! As ridiculous as that sounds, it can ve extremely tempting when considering the current gray market prices. When entering a business that is asking only 30% MSRP, it easily becomes a viable option (30% is actually on the low end currently). While making my purchase, the seller informed me that Rolex does not keep time very well. This statement should have set off red flags, but unfortunately, it did not at the time. I purchased an extremely well-made Rolex Submariner that was only a couple of years old and still was under warranty according to the certified card included. I was filled with joy. However, that ended when the watch was losing over 20 seconds s a day. I simply dropped the watch off at an authorized dealer for repair in Tysons. I was quoted a jaw-dropping 12-16 week turnaround for the repair. As discouraging as it was to spend thousands of dollars and need repair within a week of purchase, I wanted the quality that I invested in, so off it went. Feeling confident, I left with an empty wrist and voucher. Several weeks later, I received a call from the dealer informing me that my watch was ready for pickup. However, nothing was done as a result of the watch not being authentic. The Rolex Submariner watch. I was sold a FAKE ROLEX! When I inquired what the issue was, the dealer informed me I would need to contact Rolex directly to find out the details. At this point, thousands of dollars were dumped down the drain! My dream watch scenario was quickly morphing into a nightmare situation. Disappointment and shock would be an understatement of the decade! It was equally interesting that the authorized dealer that I brought the watch to wasn't able to tell the item was unauthentic initially. To be exact- a congratulations on my purchase was originally offered only amplifying the sting further. Rolex informed me that the watch was fake and that the Serial Number did not exist in their records. The certified card had all matching information and appropriate markings needed; details discovered during my research. After conducting hours of research and feeling confident about the sellers reputation, I made my purchase, only to be bamboozled in the end. I had become a victim of fraud! A 10-15 year prison sentence at stake I went to return the fake I purchased weeks before. When I entered, the seller claimed not to remember me or the original transaction - more salt I'm the wound. I demanded my money back as I recalled the details of my experience. The owner casually stated, "Of course I'll return the money for your purchase," as he feined shock that the item was fake. In the end, I was sold an extrenely well made high-end clone (1:1 available online). He further explained that he received the watch on trade by a trusted return customer that he would need to "have a talk with." My overall experience was absolutely traumatizing. The transaction was horrible and I would not recommend conducting business with the Diamond Exchange when purchasing a Rolex line product unless of course you are willing to spin the wheel and become another mark to pad the pockets of shady business practices. Simply having a store front does not make you reputable. It is integrity and business practices those of which are clearly lacking at the Diamond Exchange.

5 star Yelp reviews are accurate! Super-friendly staff greet you immediately. When we arrived, 3…read morecustomers were being helped at desks in the back. They asked us to sign in & offered water or soda from the mini-fridge (much appreciated on this hot day). Within 10 minutes, we met with Sonia. We tossed her we were bringing in organized coins from a deceased family member but had no clue of value. I was glad I'd organized our coins by type & year. Sonia was able to quickly look at all & determine only 3 coins were worth more than face value - for a grand total of 25 cents! But we didn't feel disappointed. We left with more knowledge, a printout to help us evaluate coins in the future & a card for their sisters store that handle mis-struck coins (which we set aside). I'd also note that the other customers left with smiles on their faces, too. Hearty recommendation for Sonia & Congressional!

What a pleasant experience. Have come in a couple times after speaking with Amber over the phone…read moreto manage expectations on price before making the drive. Their prices are fair and everyone working there is very warm. Happy to support this LCS!

I recently visited this cash-for-gold shop right outside my neighborhood, and I couldn't be happier…read morewith the experience. If you're looking to sell gold or silver in Fairfax, this is the place to go. The staff was incredibly honest and transparent. Unlike other shops, they took the time to explain the evaluation process, showing me the weight and purity of my items right there. They offered a very fair price based on current market rates. It's rare to find a business that prioritizes customer education over a quick sale. I will definitely be back for any future transactions!

Great service! Ali is very helpful. He calculates everything and gives you all the information. He…read moredoesn't pressure you and is very fair. I would come back again.

Great knowledge and great customer service. I found a awesome coin and jewelry shop. Thank you.read more

My Dad has been a widow for almost 2 years and finally made the decision to let go of his wife's…read more(my stepmother's) remaining treasures. The young lady who assisted us was professional, patient, and efficient. My Dad and I were pleased with the service and the outcome of our pledged property. The store is actually called Vienna Jewelry ... not sure where The Bullion Bank fits in. I was expecting a more official looking establishment but I'm not sure what that would actually look like. LOL. I suppose I'm happy it did NOT have the cheesy look of a pawnshop (NO SHADE to the reputable pawnbrokers/creditors/lenders out there). Nevertheless, albeit a SAD day, Vienna Jewelry/The Bullion Bank played a pivotal part in encouraging my Dad's courage and making this a productive day. #Grateful

Just Jewels was very quick with a text message when I left a voice mail, vetted my items via photos…read moreto see if it was worth our time. Mr. Siegel was on time, professional, knowledge and helpful. I value working with folks that have been in business for a long time in the area, locals that are part of the community. These people and businesses help feed and sustain our local ecosystem, and it is helpful to support and be supported!!! Thank you!

After opening the jewelry box and realizing that I had more gold jewelry than I would ever wear…read moreagain, I met with Lee to find out what things were worth. He worked with me for about an hour, looking carefully at each piece and educating me about how to test gold, how to value gems, and what to look for. He sorted the pieces into groups by gold type, possible resale value as a complete piece, and "just for the gold". Chemistry, geology, and history all in one visit. I have already recommended Just Jewels to two people, and I know that I will definitely use his services again.

Brendan and his associate were beyond knowledgeable in the field of jewelry sale, buying, and…read moreproduction. Not only were they willing to look at the many pieces I brought in, they even offered and aspiring jeweler lots of shared knowledge and advice. I walked in worried and left hopeful, more knowledgeable, and best of all was able to land on a beyond reasonable price with several financial options. Can't recommend going to pay them a visit enough!

What a great place. I've used Diamond Exchange for watch repairs and battery replacements on…read moremultiple occasions. A big thanks to Brandon and his team for fixing my '04 Omega Seamaster for a lot less than the folks at Omega would have charged. I've lived in McLean most of my life. If there's a business in 22101 with better customer service and welcoming atmosphere, I haven't been there.

Very friendly, knowledgeable and honest. My GF had some of…read moreher jewelry evaluated and they took 30 minutes of their time and didn't charge any fees at all. Very much recommended!

Great people- Peggy was fair and honest! I would highly recommend. They do what they say-read more

Great prices paid for precious metals!! Fast, friendly service. Highly recommended, I've come here…read more4 times already, headed back soon.

Amazing service most money paid compared to all the pawnshops don't waste ur time like I did just…read morecome straight here :)