I brought my watch with a cracked glass face to Moren's for an estimate for repair. Although my…read morewatch was not expensive the staff took the time to listen to my story of how sentimental the watch was to me. My watch was handled like it was the most expensive watch in the world. The staff treated me with dignity and respect and provided an excellent customer service experience. The turnaround time was amazing, and my watch looked brand new! I would highly recommend this business to anyone in need of any repairs for your watch, clocks, or time pieces of any kind.

Excellent and gracious service - Luis attached my new watchband in minutes. Thank you so much…read more Julie

Excellent customer service and the staff was friendly and personable. Considering having them to…read morecustomize my wedding rings.

I just went to ask how much they could fix a brooch, they started to "fix" it, they damaged my…read morechain and they didn't solve it. They wanted it to be another day. They were not responsible for the damage. Be careful solo fui a preguntar cuánto me arreglaban un broche, la empezaron a "arreglar"me dañaron la cadena y no resolvieron. querían que fuera otro día, no se hicieron responsables del daño

I would give them zero stars if that was an option…read more They destroyed my platinum and diamond ring. I stated very clearly and emphatically that I did not want my rings cut. I just wanted the retentive beads added back to the intaglio surface to help prevent my rings from rotating. I had previously had the retention beads but had Greenan remove the beads when I gained weight. W. Greenan even placed a drawing of what I wanted on the envelope. They got so focused on the size of the ring instead of my desire to JUST add the beads (like I had before). What did they do? They cut my rings. :-( Now, the diamond setting is so heavy because the cut (replaced) band is so much lighter it can't counter the weight of the setting. So now my diamond rotates worse than before and stays in the palm of my hand. I have used Greenan and Sons for the past 20 years for all my fine jewelry needs. I even sent friends to them for their engagement rings. Disappointment doesn't adequately describe how I feel right now. When I pointed out my concerns, nothing but rationalizations and talk about size again. Walt Greenan argued with me and stated that he called to get my approval when he did not. He called to say the rings were ready for pick up. If he had NOT gone on ad nauseum about his foot/boot and Thanksgiving with his family that included his ex, he would have heard and understood my request, his customer's request. I thought I could have a more rational conversation with the younger Greenan who was in the store when I brought my rings in and also heard my request for my rings not to be cut. I pointed out that the weight of the engagement ring was grossly different. The band had been cut, and the rings prongs and band had been overly polished so that the prongs had been burnished and the ornate scribing of the band had been completely removed. He, too, was a hot head. He also went on to state that the ring had to be cut to be sized. I DID NOT ASK for the RING to be SIZED. I asked for the beads to be added. He handed my rings back to me. He stated he wasn't going to argue with me and marched off. All I asked for were for the retentive beads to be added to my rings, nothing else. I am thankful I have 2 previous appraisals with photos for my next steps. Greenan and Sons are not what they used to be, not in customer service and not in craftsmanship.

I have just had the most horrific experience at this store that's 4 months in the making. My…read moredaughter brought a strand of pink pearls (20) there in August to have them repaired. They did not call us back to inform us that the repair was completed until today. When I looked at the strand of pearls one was the wrong size and the wrong color the other was the wrong color. When we took them back to the store to point out that there was an issue before we even finished the sentence the guy at the store Walter completely lost his cool. He was shouting at us saying that they didn't do anything to our jewelry and escalated the situation far more than it should have been. My daughter attempted to tell him that this was the second piece of jewelry that they have damaged (the other was her promise ring) he waved her off, spoke over her and said "well I don't know about that". He proceeded to say something about "you people" which is concerning. Walter also called us "disgusting" and began to twist whatever we said into the most absurd thing he could think of. For example I said "there's more than one way to skin a cat" to my daughter when she began to get visibly upset by Walter's actions and words and his response was to shout "oh so now I'm a rat and you're going to skin me, so you're threatening me". After this he started getting more and more angry when we tried to reiterate that these pearls were matched to each other and he began to slam things on the counter, he snatched the pearls from my daughters hands and when she took them back from him, he marched behind the stand, picked up the phone and threatened to call the police. At that point we left the store and called the other location as that's where the owner is. We spoke to a nice gentleman at that location and told him all that had happened. This gentleman's first response to the name Walter was "oh god". When we finished the story and told him about Walter calling us "you people" and we raised the question on whether he is a bigot or a sexist he said "well Walter has an antiquated view of women". Take of that as you will. I plan on never coming here again, in addition I don't think you should either as at the very least this manager is a sexist with anger issues. With his mannerisms I felt as though if there hadn't have been a display between us I would have been struck.

The place was a bit difficult to find. So I called the phone number but it wasn't working. Finally…read moreI found it. It was in front of the Silver Spring library in a separate island on its own. It's a bit difficult to describe but if you walk on the Fenton St, you ll see little flags/banners (attached in my pictures). Follow them and go past the railing and the store is on the first floor. It's confusing because the address is 900 Wayne but it is easier to get to from Fenton. They could use a small banner on Wayne. The place itself is okay. The cronuts and bagels were fine. Nothing special. The seating inside was a bit odd. The barista area looked pretty clean though. The service was fast. There wasn't enough variety of food. If you want a quick bagel and coffee, it is okay but otherwise I would pass.

I went to the Kensington location of Bump 'n Grind on Saturday, June 28, 2025. They're operating…read morefrom there in a scaled-down way until their Silver Spring location is fully renovated -- at the end of 2025, I was told. The Kensington location is open mostly on Saturdays -- at 4120 Howard Avenue, from 9:00 am -2:30 pm. (I think Diego said they were also there some Sundays.) Bump 'n Grind offers a delightful coffee-buying experience. Diego was most gracious and friendly. He sold me a bag of Mix Tape, a wonderfully rich medium roast coffee, which he ground on the spot for me. While my friend and I were there, two other groups of people appeared to buy coffee. It felt like a mini-market gathering among cognoscenti who knew where to get the best coffee. Very much like a small community gathering. Highly recommended.

They are very nice but Expensive for engraving but the only people I could find still doing…read moreengraving near DC.

Very nice and polite staff. Timely appointment. Finished when they said it would be . Price…read moreexactly as quoted . They cleaned the piece and warranties it for 1 year . Repair is not perfect due to the size of the links in the chain but no one has noticed it except me , lol. Would recommend and use again. Update - 1 week in- chain is holding up fine !

Horrible experience being followed around the store by the owner. This place is an eyesore and a…read moregeneral vibe killer on an otherwise lovely downtown street. No idea how they're still in business.

When you put in thrift stores in this area you get a myriad of options that don't necessarily fit a…read morethrift store motif. I have been, and continue to, search for items for my apartment. It's little odds and ends that I think I need and only I understand what I am looking for. In hopes of finding a decent spot to browse, I came here. Now, although they didn't have anything that I wanted to look for, I did spend a good amount of time browsing. That is the one thing that you will need when you enter here, time. There is a ton of stuff in here that you can easily lose yourself in. However, if you are claustrophobic, bypass this place. The aisles are extra small and this could be on the verge of a hoarder case. You kind of have to go with the flow of everyone else in the store, and that means you really can't retrace your footsteps if you need to. Unless you are the only person in the store, which is a rarity. The owner of this place is amazing. She is so full of life and greets everyone that walks in the door. She makes sure that you have what you need even if you didn't expect that you needed it. If you have some time, give this place a shot as there are things in here that you wouldn't expect to find.

Farmer's markets, live music, festivals, post-natal yoga... there is always something going in…read moreDowntown Silver Spring. Ulta, DSW, H&M, CAVA, Color Me Mine, Fuddruckers, Smoothie King, Sushi Jin, Not your Average Joe's, Forever 21, Ross, Marshalls... just a few of the many shops and restaurants you'll find in this busy corridor. In the winter, there is ice skating in Veteran's Plaza. In the spring, summer and fall, there are all sorts of concerts, festivals, and events for the whole family. There's a farmer's market on Saturdays, and on weekends they close the street off the plaza is covered with vendors selling all sorts of foods and wares. There are multiple parking garages nearby as well as the Silver Spring Metro Station (red line) which is about a half mile away.

Downtown Silver Spring is the place to be!!…read more There are quite a few reasonably priced parking lots. Free on Sundays!! A lot of restaurants, black owned restaurants, stores for clothing and housewares, etc. I really enjoy this area and look forward to visiting again soon!!

I understand that you are running a business and want to maximize profits but if that means…read morecompletely lowballing your customers I am not here for it. Came in on Saturday February 2nd to hopefully sell my headphones. They were Beats Solo 3 Wireless Gold edition headphones in excellent condition comes with everything. The guy who handles the negotiations looked up the new and used price and everything was going good. Now a used pair of these headphones go for $160, how do you go from $160 to than offering me a mere $50...?? Will definitely not be coming back here for my business

I buy a lot of my expensive items here. They thoroughly test items and are very honest in pricing…read more It's worth coming in if you have any electronic items you're shopping for.

Fabulous detail workmanship and they have great taste , looking forward for another visitread more

great customer service. showed them a pic of what i wanted and they made it happen. it exceeded my…read moreexpectation. i will def be back!