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    Silver Spring Jewelry

    4.4 (35 reviews)
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    4 hours

    Response rate

    50%

    Services - Silver Spring Jewelry

    Jewelry cleaning

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    Recommended Reviews - Silver Spring Jewelry

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    Reviews With Photos

    Azizul H.

    I've been looking for a nice gold watch for some time now. I usually buy my watches from Nordstrom or Nordstrom rack. Idk why, but I've always pictured Jewelry stores as being overpriced. So I was shocked when I entered Silver Spring Jewelry. Not only by the prices, but also the selection and how friendly Ramon and his staff were. Big intimidating guy, in a full suit, selling diamonds, in a store that requires you to get buzzed in, you would expect something like Adam Sandler in Uncut Gems, but nope. Ramon was warm and affable. Really enjoyed talking with him and saw first hand what makes this store such a success. This store had a constant stream of customers coming in and out and I was a bit surprised. For such a small shop, how is it so busy in the middle of the day. Then I sat and observed. A man came in for a new watch battery. Walked out 10 minutes later and was only charged $5. A woman sold her old jewelry for a few hundred bucks, which was shocking as well because it seemed very reasonable. I was expecting a low ball offer which never came. Another repaired her bracelet for $10. A few people came in just to ask Ramon a couple of questions, which he seemed more than happy to the take time to answer. Then it hit me, these are all people who have been here before and really trust Ramon. Rarely do you find a place where the owner greets you at the door and stays with you as long as you need, even if they know you don't intend to buy anything. Ramon and his staff just love what they do and it draws people in. Ramon, you have my business forever my friend. TL;DR Not all jewelry stores are cash grabs. This one is definitely a staple of the community. Ramon and his team are all amazing and truly seem to care about everyone that walks through his door. Super friendly, knowledgeable, and most importantly honest. Anyways, check out this beautiful watch I just bought.

    Anniversary love spoon
    Bob I.

    I met with Ramon and his staff to see if the hand carved wood love spoon could I made for my wife for our 47th wedding anniversary could be engraved. Ramon embraced the challenge and tried several things to make it happen. He finally took the spoon to his other store and one of his employees who is a very talented artist made it happen. Ramon also made it happen in a very short period of time. The piece turned out great and my wife was very happy. I highly recommend Silver Spring Jewelry to anyone who values excellence in craftsmanship and unsurpassed customer service. They also resized my wedding ring and polished both my wife's ring and mine. Everything was done for very fair and reasonable fees.

    My daughter's new earrings
    Dev D.

    Incredible service! Ramon was super helpful and responsive to my inquiry. My broken gold chain was fixed right on the spot as I waited, so I didn't have to part from my sentimental pendant. I even ended up buying a pair of fun hexagon gold hoops for myself and lovely gold hops to surprise my 9-year old. I couldn't resist the selection!

    I took 3 watches to them that I purchased that needed batter I couldn't get the backs off to change them. They changed all 3 for $5 each.

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    1 year ago

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    2 months ago

    Fantastic customer service...felt very welcomed. Will certainly be back as SSJ has earned my trust!

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    5 months ago

    Very quick and reasonably priced watch repair. Also very outgoing and pleasant salespeople.

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    6 months ago

    Told me it was $15 then wanted to charge $25 so, I bought a 1.2mm screwdriver and a $6 button battery and did it myself.

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    8 months ago

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    5 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    7 years ago

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    4 years ago

    Fast and fair price. Very friendly and I will definitely return. Thanks for the prompt friendly service!

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    6 years ago

    Business owner information

    Photo of Ramon G.

    Ramon G.

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    4 years ago

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    5 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    6 years ago

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    Ramon G.

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    8 years ago

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    8 years ago

    A+ service. Fixed my ring while I waited and only charged $10! This is a great neighborhood jeweler and I'll definitely be returning.

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    Ramon G.

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    11 years ago

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    Ramon G.

    Thank you

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    11 years ago

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    Ramon G.

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    7 years ago

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    14 years ago

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    Ramon G.

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    12 years ago

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    7 years ago

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    Ramon G.

    Thank you Meredith, it was a pleasure working with you.

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    13 years ago

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    8 years ago

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    Ramon G.

    Thank you, It was a pleasure working with you.

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    8 years ago

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    Ramon G.

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    8 years ago

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    Ramon G.

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    8 years ago

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    Ramon G.

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    10 years ago

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    11 years ago

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    14 years ago

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    Ask the Community - Silver Spring Jewelry

    I need engraving on a hand carved wood art piece. Can Silver Spring Jewelry do that?

    I seriously doubt it, this is more high end jewelry store not a Things Remembered.

    Don’t See Your Question? Ask Away!

    Review Highlights - Silver Spring Jewelry

    They are amazing, Ramon is thoughtful, dedicated to the best customer service and most importantly a good jeweler.

    Mentioned in 12 reviews

    Read more highlights

    John Greenan & Sons

    John Greenan & Sons

    3.6
    (40 reviews)
    $$

    I would give them zero stars if that was an option…read more They destroyed my platinum and diamond ring. I stated very clearly and emphatically that I did not want my rings cut. I just wanted the retentive beads added back to the intaglio surface to help prevent my rings from rotating. I had previously had the retention beads but had Greenan remove the beads when I gained weight. W. Greenan even placed a drawing of what I wanted on the envelope. They got so focused on the size of the ring instead of my desire to JUST add the beads (like I had before). What did they do? They cut my rings. :-( Now, the diamond setting is so heavy because the cut (replaced) band is so much lighter it can't counter the weight of the setting. So now my diamond rotates worse than before and stays in the palm of my hand. I have used Greenan and Sons for the past 20 years for all my fine jewelry needs. I even sent friends to them for their engagement rings. Disappointment doesn't adequately describe how I feel right now. When I pointed out my concerns, nothing but rationalizations and talk about size again. Walt Greenan argued with me and stated that he called to get my approval when he did not. He called to say the rings were ready for pick up. If he had NOT gone on ad nauseum about his foot/boot and Thanksgiving with his family that included his ex, he would have heard and understood my request, his customer's request. I thought I could have a more rational conversation with the younger Greenan who was in the store when I brought my rings in and also heard my request for my rings not to be cut. I pointed out that the weight of the engagement ring was grossly different. The band had been cut, and the rings prongs and band had been overly polished so that the prongs had been burnished and the ornate scribing of the band had been completely removed. He, too, was a hot head. He also went on to state that the ring had to be cut to be sized. I DID NOT ASK for the RING to be SIZED. I asked for the beads to be added. He handed my rings back to me. He stated he wasn't going to argue with me and marched off. All I asked for were for the retentive beads to be added to my rings, nothing else. I am thankful I have 2 previous appraisals with photos for my next steps. Greenan and Sons are not what they used to be, not in customer service and not in craftsmanship.

    I have just had the most horrific experience at this store that's 4 months in the making. My…read moredaughter brought a strand of pink pearls (20) there in August to have them repaired. They did not call us back to inform us that the repair was completed until today. When I looked at the strand of pearls one was the wrong size and the wrong color the other was the wrong color. When we took them back to the store to point out that there was an issue before we even finished the sentence the guy at the store Walter completely lost his cool. He was shouting at us saying that they didn't do anything to our jewelry and escalated the situation far more than it should have been. My daughter attempted to tell him that this was the second piece of jewelry that they have damaged (the other was her promise ring) he waved her off, spoke over her and said "well I don't know about that". He proceeded to say something about "you people" which is concerning. Walter also called us "disgusting" and began to twist whatever we said into the most absurd thing he could think of. For example I said "there's more than one way to skin a cat" to my daughter when she began to get visibly upset by Walter's actions and words and his response was to shout "oh so now I'm a rat and you're going to skin me, so you're threatening me". After this he started getting more and more angry when we tried to reiterate that these pearls were matched to each other and he began to slam things on the counter, he snatched the pearls from my daughters hands and when she took them back from him, he marched behind the stand, picked up the phone and threatened to call the police. At that point we left the store and called the other location as that's where the owner is. We spoke to a nice gentleman at that location and told him all that had happened. This gentleman's first response to the name Walter was "oh god". When we finished the story and told him about Walter calling us "you people" and we raised the question on whether he is a bigot or a sexist he said "well Walter has an antiquated view of women". Take of that as you will. I plan on never coming here again, in addition I don't think you should either as at the very least this manager is a sexist with anger issues. With his mannerisms I felt as though if there hadn't have been a display between us I would have been struck.

    Kripps Jewelers

    Kripps Jewelers

    4.7
    (43 reviews)
    $$$

    I have been a customer at Kripps Jewelers for over 12 years now. They give amazing service and…read morethey are a very experienced jeweler! I used them myself in the past after inheriting a number of pieces and they made me several lovely updated pieces, using the stones I had. Now it's my son's turn - he is getting engaged and I took him to see Vin so we could talk about the rings his girlfriend inherited and about turning them into an engagement ring and later the wedding bands. The whole family who runs this place is fantastic to work with! They gave my son honest feedback about what would be the best option about doing custom work versus fitting the gems into a ready-made setting. They made it affordable with some financing, and all in all, it was a great experience, just as I knew it would be! And she said YES!!! The fiancee loves her ring and can't wait for the wedding day and to get the wedding bands. Thanks Vin and Family! Debi and son Mark

    Have walked by this place several times. I recently had a necklace break and I decided to stop in…read moreto see if they could fix it. The woman who greeted me handed it to the jeweler on site and gave me a price of $80 to fix it. That seemed exorbitant and so I decided to shop around for the fix. I literally drove 2 miles and got the necklace fixed for $35. This small interaction is really all I need to know I won't be going back. I'm all for businesses making money but this is just gross. Do not recommend, unless you're into getting fleeced. Because I can't give it a zero, the business got a 1.

    Silver Spring Jewelry - jewelry - Updated June 2026

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