This review will be short sweet and to the point because that's exactly what my service was! I…read morebrought in my fathers 3 OLD watches that needed batteries and I was told that it would take 15 minutes to do all 3...which meant I could hang out while he worked on them. I'm pretty sure I'm sitting in my car right now with maybe 5 minutes to spare of that 15 minutes because he was SUPER quick. FYI: The work on the watches is guaranteed for one year!

Nice people but very high price quote delivered weeks later. for a repair which I declined and had…read morean excellent repair at 1/3 the cost.

Randy is an exceptional craftsman in the world of watch…read moreservice. He was able to service my 40 yrs old Omega, a unique Brietlin and a high end Tag. He knows his stuff and is beyond reasonable in the cost of getting everything right. Would highly recommend him to all.

This gentleman turned out to me the most honest Watch Guy I've taken my Accutron to three different…read moreplaces one place one at $850 to fix it cause it's a very sentimental gold watch that my father gave me when I was 18 years old so I made an appointment with Randy and he looked at it and went into his office and came back 20 minutes later saying the issue was the hands were touching which he adjusted and actually painted the error red like it was supposed to have been painted originally and the biggest surprise was he didn't even charge before and we're not take any money first thing I did was call my mom and she was totally elated and it's very hard to find honest people these days actually almost impossible I even offer him expensive bottle of scotch or cigars he said he doesn't drink the smoke very impressed regards George

Quick repair process for my beloved gold monogram necklace!…read more Was repaired perfectly within 24HRs and cleaned to shine like new. I am very happy and found the pricing reasonable. Street parking is very easy to find near here, or if you live in nearby canton/brewers hill/Highlandtown, you can walk! They are fluent in English and Spanish, too.

With hesitation, I left my favorite watch with them because they couldn't do an on site battery…read morechange. They told me it would be ready tomorrow for 3 days. They are not responding to my calls or texts. I went to the store in person 2 days in a row because they told be "tomorrow" I am getting frustrated and worried about my watch. If they would have given me an honest answer to begin with, I would have accepted that and taken my business elsewhere. Now my watch is nowhere to be found and no response. I texted them in English and Spanish. It indicates my text has been "read", but no response or call. I just want my watch back and I don't care if they changed the battery!!!!!!!! Update: watch is ready and they added a new band similar to my old one at no charge. I'll add 2 stars for their effort.

Incredible, best experience ever. I can't stop staring at my wedding ring. It looks so much…read moreprettier than it's ever looked. Even prettier than the day my husband bought it. The man who owns the store is so kind and helpful and knowledgeable. The service was impeccable and the turnaround time was unbeatable. 24 hours and they resized and serviced my ring to perfection. I'm in awe and unbelievably grateful. The pricing was great too, very reasonable. Would recommend a million times over - do not let the look of the store front deter you. Best decision ever. Thank you SO much!!

I brought a silver item for repair. When I picked it up, not only was the issue not entirely fixed,…read morethe item was damaged. And I was still charged the full quoted amount!! I will never come here again, I should have kept my piece as it was.

I went to get an old Seiko watch's battery replaced, and my grandfather's pocket watch battery…read morereplaced. Service was extremely quick and the price was excellent compared to some of the other jewelry shops in the Baltimore area. They were also very kind and helpful. Would highly recommend.

We went to Lakein Jewelers years ago and always enjoyed the spot on Hartford Marcy Lakein is a…read moretop-notch jeweler and a fine person. She always meets our needs with high-quality customer service. We're very upset that they had a fire and hope to see the store reopen somewhere in Northeast Baltimore County or even Hartford County soon.

I've been here several times the past few years, and I've always had great, speedy service! Saif,…read morethe owner of this place, always does a great job, and his prices are very competitive. The last time I was there, I brought 2 watches for him to take a look at. One was to replace a battery, which he did less than a few minute. He had marked inside the watch casing of when I was there last, which was a couple years ago, and stated that if the battery dies under a certain amount of time, I can come back and he will replace it for free. The 2nd watch was to replace my fossil watch leather straps which has these special side handles to take them off and on easily. After a few years, these bands began to completely fall apart (see photos). When I went to the fossil store, they didn't have many watch bands there for my size watch (22mm) and they were expensive. I bought my watch from there on a great deal, but the cost of replacement bands was about 1/3 of what I paid for the actual watch. Saif, while i was waiting for my battery to be replaced, which was, again, not very long. I asked if they had bands for my fossil watch. He said he did, not with the special handles, but he has the tools to make it in. He showed me a selection of nice leather bands, and after I made my selection, he replaced my old band without a problem. He even replaced the original buckle attached to the old one. The cost of the new leather band was also almost half the cost of the fossil bands. He also gave a guaranteed that any problems would be fixed free of charge. The service here is outstanding! I highly recommend.

please do not go buy anything here went to buy a chain for a gift chain broke same day then came…read moreback to fix it broke again paid scamming Please do no go here go spent your money somewhere else

I called ahead to verify that the shop was open and make sure that they replace watch batteries…read more The employee was friendly and said that no appointment was necessary and they would fix the battery "on the spot." When I walked in, they immediately took care of me and I was on my way in 10 minutes. The shop overall is really tidy and offers a variety of jewelry. I would recommend them and will probably return in the future!

Went in for a simple battery replacement. The gentleman was super welcoming and polite. Immediately…read moresanitized my watch and offered some for my hands. Pleasant experience. In and out inside of 10 minutes. Can't really ask for more.

SCAMMERS! They sold my camera and accessories that was stolen! A thief stole my stuff and sold to…read morethem. I showed them proof that the serial number to the property was mine. They hurried and sold my stuff before the police could get it back! Stay away from this shady business! They have no morals. They sell stolen property. No wonder why there's so many thieves in the city...the thieves can count on them to accept stolen property! They even had the nerve to propose I buy MY property back! Trash business! Don't trust them with your valuables.

So I saw a commercial over the Christmas season for greenmount jewelry that advertised them as…read morehaving a jeweler on site and I took a tri-color chain to have cut into two separate bracelets for my granddaughter's they charged me $ 150.00 for the service when I picked it up and got home it was not made from the chain I bought in but some other cheap chain. This company ripped me of. although I'm a 68 year old church going grandmother on social security I will never go there again.

Decent price on putting rain and winning band very knowledgeable and helpful. had a check in a few…read moreminutes and was. out the door.

Folks are very nice and friendly. Took my wedding band there to be resized. Fantastic job! And, it…read morewasn't very costly at all.