Great watch repair service at this business. Brought a new to…read more me watch to be resized, then came back a couple of days later when the watch started fogging up after a shower. They opened it up, dried it out and replaced the gaskets for a very reasonable price. I will definitely come here in future.

I needed to get a watch battery replaced. It was quick and easy and inexpensive at Towson Jewelry…read moreRepair. The repair guy was friendly and knowledgeable... I was in and out in Minutes. Yep, absolutely recommend them.

First, I want to say "thank you". I have an older solid gold watch; it is more of a jewelry watch…read morethan a high end time piece. I brought it to the local major fine jewelry store that usually services my watches for a routine battery change. They informed me that the watch was not working and would need a new mechanism. That being said, I have a long relationship with the jewelry store and completely trust them... they have always done great work. But, before having them replace the mechanism, I brought the watch to Randy of Specialty Watch Repair. He spent about an hour with the watch. When he returned, the watch was back in working order. He informed me that a spring had popped out and that he had replaced it. I don't even want to say how little he charged as his place would be too full. All I will say is that Randy is honest, generous, and competent. My lesson was that a jewelry store, no matter how great, is a jewelry store. A watch is not really jewelry. Thank you Randy for the kind and amazing work.

Just called this business after hours on a Saturday and to my surprise the owner answered. He…read moredirected me to a way to get my low end watch strap cheaper than he would be able to do. Nice to deal with an real nice human.

Quick repair process for my beloved gold monogram necklace!…read more Was repaired perfectly within 24HRs and cleaned to shine like new. I am very happy and found the pricing reasonable. Street parking is very easy to find near here, or if you live in nearby canton/brewers hill/Highlandtown, you can walk! They are fluent in English and Spanish, too.

With hesitation, I left my favorite watch with them because they couldn't do an on site battery…read morechange. They told me it would be ready tomorrow for 3 days. They are not responding to my calls or texts. I went to the store in person 2 days in a row because they told be "tomorrow" I am getting frustrated and worried about my watch. If they would have given me an honest answer to begin with, I would have accepted that and taken my business elsewhere. Now my watch is nowhere to be found and no response. I texted them in English and Spanish. It indicates my text has been "read", but no response or call. I just want my watch back and I don't care if they changed the battery!!!!!!!! Update: watch is ready and they added a new band similar to my old one at no charge. I'll add 2 stars for their effort.

I brought a silver item for repair. When I picked it up, not only was the issue not entirely fixed,…read morethe item was damaged. And I was still charged the full quoted amount!! I will never come here again, I should have kept my piece as it was.

Incredible, best experience ever. I can't stop staring at my wedding ring. It looks so much…read moreprettier than it's ever looked. Even prettier than the day my husband bought it. The man who owns the store is so kind and helpful and knowledgeable. The service was impeccable and the turnaround time was unbeatable. 24 hours and they resized and serviced my ring to perfection. I'm in awe and unbelievably grateful. The pricing was great too, very reasonable. Would recommend a million times over - do not let the look of the store front deter you. Best decision ever. Thank you SO much!!

I went to get an old Seiko watch's battery replaced, and my grandfather's pocket watch battery…read morereplaced. Service was extremely quick and the price was excellent compared to some of the other jewelry shops in the Baltimore area. They were also very kind and helpful. Would highly recommend.

Great family run business. Took excellent care of me and gave me the best deal on watch batteries…read morethat I could find. What more could you ask for!

please do not go buy anything here went to buy a chain for a gift chain broke same day then came…read moreback to fix it broke again paid scamming Please do no go here go spent your money somewhere else

I've been here several times the past few years, and I've always had great, speedy service! Saif,…read morethe owner of this place, always does a great job, and his prices are very competitive. The last time I was there, I brought 2 watches for him to take a look at. One was to replace a battery, which he did less than a few minute. He had marked inside the watch casing of when I was there last, which was a couple years ago, and stated that if the battery dies under a certain amount of time, I can come back and he will replace it for free. The 2nd watch was to replace my fossil watch leather straps which has these special side handles to take them off and on easily. After a few years, these bands began to completely fall apart (see photos). When I went to the fossil store, they didn't have many watch bands there for my size watch (22mm) and they were expensive. I bought my watch from there on a great deal, but the cost of replacement bands was about 1/3 of what I paid for the actual watch. Saif, while i was waiting for my battery to be replaced, which was, again, not very long. I asked if they had bands for my fossil watch. He said he did, not with the special handles, but he has the tools to make it in. He showed me a selection of nice leather bands, and after I made my selection, he replaced my old band without a problem. He even replaced the original buckle attached to the old one. The cost of the new leather band was also almost half the cost of the fossil bands. He also gave a guaranteed that any problems would be fixed free of charge. The service here is outstanding! I highly recommend.

I called ahead to verify that the shop was open and make sure that they replace watch batteries…read more The employee was friendly and said that no appointment was necessary and they would fix the battery "on the spot." When I walked in, they immediately took care of me and I was on my way in 10 minutes. The shop overall is really tidy and offers a variety of jewelry. I would recommend them and will probably return in the future!

Went in for a simple battery replacement. The gentleman was super welcoming and polite. Immediately…read moresanitized my watch and offered some for my hands. Pleasant experience. In and out inside of 10 minutes. Can't really ask for more.

Doodes. This place…read moreis awesome. I had been slowly but surely not wearing my watches when the batteries died. Saw awesome reviews for this place and headed out. In less than ten minutes my watches were functional again, and they gave me a discount. Awesome service, competitive prices, no need to go to a fancy jeweler in Towson! So happy. Thanks guys! I'll be back.

So I saw a commercial over the Christmas season for greenmount jewelry that advertised them as…read morehaving a jeweler on site and I took a tri-color chain to have cut into two separate bracelets for my granddaughter's they charged me $ 150.00 for the service when I picked it up and got home it was not made from the chain I bought in but some other cheap chain. This company ripped me of. although I'm a 68 year old church going grandmother on social security I will never go there again.

Decent price on putting rain and winning band very knowledgeable and helpful. had a check in a few…read moreminutes and was. out the door.

Folks are very nice and friendly. Took my wedding band there to be resized. Fantastic job! And, it…read morewasn't very costly at all.