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    Atlantic Gems

    5.0 (67 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 1 month ago

    Get pricing

    Response time

    6 hours

    Response rate

    100%

    Services - Atlantic Gems

    Jewelry cleaning

    Jewelry redesign

    Jewelry repair

    3 More Services

    Jewelry reshaping or resizing

    Jewelry restoration

    Jewelry stone setting

    Atlantic Gems Photos

    Recommended Reviews - Atlantic Gems

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    Reviews With Photos

    Custom Diamond Engagement Ring - A person is holding a white jewelry box with a diamond engagement ring inside. The ring features a large central diamond with smaller diamonds along the band. The background shows part of a vehicle's interior and a blurred view of a road or parking lot outside.
    Dan M.

    Rahul was great to deal with. He communicated quickly and provided a beautiful design for our engagement ring. The finished product was even more beautiful in person!

    Austin J.

    Rahul has done it again. I've purchased my engagement ring and now a set or earings for my now wife. He's honest, reasonable, and a great guy to deal with.

    My rings :)

    See all

    5 months ago

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    2 months ago

    Very attentive and detailed. I didn't think they would be able to help with my ring repair but they did.

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    10 months ago

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    10 months ago

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    6 months ago

    Very nice proprietor, he is knowledgeable about his products and did a beautiful job with some items we had. Very pleased!

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    6 months ago

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    11 months ago

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    2 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    2 years ago

    The premises are beautiful and the staff is extremely knowledgeable and friendly. It's impossible to walk out empty handed!

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    8 years ago

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    4 years ago

    They provide amazing quality and great customer service. Treat customers like family and remember you every visit!

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    3 years ago

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    5 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    3 years ago

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    5 years ago

    Always makes you feel like family. Honest and very reasonable. Only place I will ever buy jewelry from.

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    6 years ago

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    6 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    17 years ago

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    5 years ago

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    11 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    11 years ago

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    13 years ago

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    Page 1 of 2

    Ask the Community - Atlantic Gems

    I had my wedding ring cut off my finger as a result of an allergic reaction to being stung. The ring was too tight even before the incident. Is it possible to repair a ring that has been cut and even make the opening bigger?

    Hi Dave. We can definitely repair a ring that has been cut off. If it was too tight to start with, we would also have to size the ring. Please bring it by. We can take a look at the ring together and measure your ring size. I can get you an… Read more

    Does this location do appraisals for insurance purposes?

    Hi Meghan. We do not provide appraisals for jewelry we did not make. Rahul Goel… Read more

    Would they repair nice costume jewelry? If not, do you know who would?

    We can repair most costume jewelry. Sometimes it may not be cost effective, but we always give an estimate before working on a piece.

    View All 7 Questions

    Review Highlights - Atlantic Gems

    Rahul took over the shop from his dad, and his mom still does crucial administrative work for the shop.

    Mentioned in 40 reviews

    Read more highlights

    John Greenan & Sons

    John Greenan & Sons

    (40 reviews)

    $$

    I would give them zero stars if that was an option…read more They destroyed my platinum and diamond ring. I stated very clearly and emphatically that I did not want my rings cut. I just wanted the retentive beads added back to the intaglio surface to help prevent my rings from rotating. I had previously had the retention beads but had Greenan remove the beads when I gained weight. W. Greenan even placed a drawing of what I wanted on the envelope. They got so focused on the size of the ring instead of my desire to JUST add the beads (like I had before). What did they do? They cut my rings. :-( Now, the diamond setting is so heavy because the cut (replaced) band is so much lighter it can't counter the weight of the setting. So now my diamond rotates worse than before and stays in the palm of my hand. I have used Greenan and Sons for the past 20 years for all my fine jewelry needs. I even sent friends to them for their engagement rings. Disappointment doesn't adequately describe how I feel right now. When I pointed out my concerns, nothing but rationalizations and talk about size again. Walt Greenan argued with me and stated that he called to get my approval when he did not. He called to say the rings were ready for pick up. If he had NOT gone on ad nauseum about his foot/boot and Thanksgiving with his family that included his ex, he would have heard and understood my request, his customer's request. I thought I could have a more rational conversation with the younger Greenan who was in the store when I brought my rings in and also heard my request for my rings not to be cut. I pointed out that the weight of the engagement ring was grossly different. The band had been cut, and the rings prongs and band had been overly polished so that the prongs had been burnished and the ornate scribing of the band had been completely removed. He, too, was a hot head. He also went on to state that the ring had to be cut to be sized. I DID NOT ASK for the RING to be SIZED. I asked for the beads to be added. He handed my rings back to me. He stated he wasn't going to argue with me and marched off. All I asked for were for the retentive beads to be added to my rings, nothing else. I am thankful I have 2 previous appraisals with photos for my next steps. Greenan and Sons are not what they used to be, not in customer service and not in craftsmanship.

    I have just had the most horrific experience at this store that's 4 months in the making. My…read moredaughter brought a strand of pink pearls (20) there in August to have them repaired. They did not call us back to inform us that the repair was completed until today. When I looked at the strand of pearls one was the wrong size and the wrong color the other was the wrong color. When we took them back to the store to point out that there was an issue before we even finished the sentence the guy at the store Walter completely lost his cool. He was shouting at us saying that they didn't do anything to our jewelry and escalated the situation far more than it should have been. My daughter attempted to tell him that this was the second piece of jewelry that they have damaged (the other was her promise ring) he waved her off, spoke over her and said "well I don't know about that". He proceeded to say something about "you people" which is concerning. Walter also called us "disgusting" and began to twist whatever we said into the most absurd thing he could think of. For example I said "there's more than one way to skin a cat" to my daughter when she began to get visibly upset by Walter's actions and words and his response was to shout "oh so now I'm a rat and you're going to skin me, so you're threatening me". After this he started getting more and more angry when we tried to reiterate that these pearls were matched to each other and he began to slam things on the counter, he snatched the pearls from my daughters hands and when she took them back from him, he marched behind the stand, picked up the phone and threatened to call the police. At that point we left the store and called the other location as that's where the owner is. We spoke to a nice gentleman at that location and told him all that had happened. This gentleman's first response to the name Walter was "oh god". When we finished the story and told him about Walter calling us "you people" and we raised the question on whether he is a bigot or a sexist he said "well Walter has an antiquated view of women". Take of that as you will. I plan on never coming here again, in addition I don't think you should either as at the very least this manager is a sexist with anger issues. With his mannerisms I felt as though if there hadn't have been a display between us I would have been struck.

    Kripps Jewelers

    Kripps Jewelers

    (42 reviews)

    $$$

    I had a custom pinky ring made by a jeweler in Washington state, however they sized it incorrectly…read moreand it was too big. I googled searched jeweler in Maryland and Kripps Jewelers popped up with 5 stars rating and 190 reviews so I decided to call. The woman who answered was extremely helpful. She informed me that I needed to come in just to ensure I was re-sizing it properly. I'm glad she told me this because I went in before Paul left for the day. I met with Sammy and he was extremely knowledgeable. He measured my ring and it was a lot larger than what the original jeweler told me it was. We worked with Paul to make sure I didn't size down too small. I appreciate how they both took the time to help me and get my ring perfect! It took less than 30 mins to resize my ring and polish it. I was in and out so fast, I was left in awe. I'm glad I found them so I wouldn't have to mail my ring back to Washington state and wait to receive it. Everyone was extremely professional and I will be back to Kripps for all my jewelry needs.

    I wanted to check out their jewelry as I was at the shopping center. I was impressed by their…read morejewelry and prices. I fell in love with the ring that was a little different than what I see in any other jewelry store and I kept going back three times to look at it because it was so unique. I ended up buying the ring and I absolutely love it. The gentleman was also talking to me about other services that they offered such as changing batteries or buying jewelry so I took in the watches to get the batteries, changed it and soldered a pendant loop closed for. I was very pleased. I also took some old gold necklaces in that were in a snarled mess and they gave me a very reasonable price for them. I highly recommend them. Thank you very much for doing all my jewelry needs.

    Atlantic Gems - jewelry - Updated May 2026

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