5 star Yelp reviews are accurate! Super-friendly staff greet you immediately. When we arrived, 3…read morecustomers were being helped at desks in the back. They asked us to sign in & offered water or soda from the mini-fridge (much appreciated on this hot day). Within 10 minutes, we met with Sonia. We tossed her we were bringing in organized coins from a deceased family member but had no clue of value. I was glad I'd organized our coins by type & year. Sonia was able to quickly look at all & determine only 3 coins were worth more than face value - for a grand total of 25 cents! But we didn't feel disappointed. We left with more knowledge, a printout to help us evaluate coins in the future & a card for their sisters store that handle mis-struck coins (which we set aside). I'd also note that the other customers left with smiles on their faces, too. Hearty recommendation for Sonia & Congressional!

What a pleasant experience. Have come in a couple times after speaking with Amber over the phone…read moreto manage expectations on price before making the drive. Their prices are fair and everyone working there is very warm. Happy to support this LCS!

Do NOT believe the website stating diamonds from the public will be bought by Diamond Exchange USA…read more I brought a mined diamond (not lab grown) to the Rockville location and they would not look at it. Website stating they pay cash for diamonds is completely false. A waste of time.

When wait times at Rolex Authorized Dealer (AD) have become more a minimum prison sentence of 3-5…read moreyears wait time, it becomes extremely tempting to seek other means for the purchase of your dream watch. Areas such as the gray market and used/ pre-owned resellers are becoming tempting. But keep in mind there are "more fakes than authentic Rolexs on the market" and currently on the wrists of the super successful in society. An issue that Rolex themselves don't seem to mind!  The Diamond Exchange, a business that claims over 30 years in the industry the price becomes extremely tempting. Best of all is the selection of "Rolex" products on hand: they have various models, years, and designs and at a mere 30-35% above the AD's new MSRP! As ridiculous as that sounds, it can ve extremely tempting when considering the current gray market prices. When entering a business that is asking only 30% MSRP, it easily becomes a viable option (30% is actually on the low end currently). While making my purchase, the seller informed me that Rolex does not keep time very well. This statement should have set off red flags, but unfortunately, it did not at the time. I purchased an extremely well-made Rolex Submariner that was only a couple of years old and still was under warranty according to the certified card included. I was filled with joy. However, that ended when the watch was losing over 20 seconds s a day. I simply dropped the watch off at an authorized dealer for repair in Tysons. I was quoted a jaw-dropping 12-16 week turnaround for the repair. As discouraging as it was to spend thousands of dollars and need repair within a week of purchase, I wanted the quality that I invested in, so off it went. Feeling confident, I left with an empty wrist and voucher. Several weeks later, I received a call from the dealer informing me that my watch was ready for pickup. However, nothing was done as a result of the watch not being authentic. The Rolex Submariner watch. I was sold a FAKE ROLEX! When I inquired what the issue was, the dealer informed me I would need to contact Rolex directly to find out the details. At this point, thousands of dollars were dumped down the drain! My dream watch scenario was quickly morphing into a nightmare situation. Disappointment and shock would be an understatement of the decade! It was equally interesting that the authorized dealer that I brought the watch to wasn't able to tell the item was unauthentic initially. To be exact- a congratulations on my purchase was originally offered only amplifying the sting further. Rolex informed me that the watch was fake and that the Serial Number did not exist in their records. The certified card had all matching information and appropriate markings needed; details discovered during my research. After conducting hours of research and feeling confident about the sellers reputation, I made my purchase, only to be bamboozled in the end. I had become a victim of fraud! A 10-15 year prison sentence at stake I went to return the fake I purchased weeks before. When I entered, the seller claimed not to remember me or the original transaction - more salt I'm the wound. I demanded my money back as I recalled the details of my experience. The owner casually stated, "Of course I'll return the money for your purchase," as he feined shock that the item was fake. In the end, I was sold an extrenely well made high-end clone (1:1 available online). He further explained that he received the watch on trade by a trusted return customer that he would need to "have a talk with." My overall experience was absolutely traumatizing. The transaction was horrible and I would not recommend conducting business with the Diamond Exchange when purchasing a Rolex line product unless of course you are willing to spin the wheel and become another mark to pad the pockets of shady business practices. Simply having a store front does not make you reputable. It is integrity and business practices those of which are clearly lacking at the Diamond Exchange.

Pro: big parking lot, fair pricing, gift. Con: none…read more If you got any gold jewelry ( not bullion coin or bar) that is sitting in a drawer or not using anymore then bring it to STX gold for cash. I had some scrap laying around and was deciding where to sell. After seeing the many positive reviews on google and yelp, I decided to go here. The owner Steven only takes appointments so I called him and schedule a meeting for the next day. His office is located in a business type building on the 7th floor, once you get off the elevator take a left through the door and his office is on the left side. After presenting the items he uses his machine to determine if it real or fake gold and how many carat it is. After a quick and efficient process I got my money and it took only about 15 minutes overall. After the transaction was finish Steven was nice enough to give me a box of chocolate which was gold in color to represent " gold" funny enough xD. All in all, I would highly recommend if anyone is looking to selling any gold or silver jewelry/ items to give STX a chance.

Very honest service - I have a 50-gram electric balance at home, so I knew my gold weight to 3…read moredecimal points, and Steven got the identical number. We agreed on the carat - he didn't look at the marks (in Arabic) on the gold until he'd measured, and he offered me slightly above what I was expecting. He is also one of the kindest, friendliest people I have ever worked with. Don't hesitate to sell to him!

Great knowledge and great customer service. I found a awesome coin and jewelry shop. Thank you.read more

My Dad has been a widow for almost 2 years and finally made the decision to let go of his wife's…read more(my stepmother's) remaining treasures. The young lady who assisted us was professional, patient, and efficient. My Dad and I were pleased with the service and the outcome of our pledged property. The store is actually called Vienna Jewelry ... not sure where The Bullion Bank fits in. I was expecting a more official looking establishment but I'm not sure what that would actually look like. LOL. I suppose I'm happy it did NOT have the cheesy look of a pawnshop (NO SHADE to the reputable pawnbrokers/creditors/lenders out there). Nevertheless, albeit a SAD day, Vienna Jewelry/The Bullion Bank played a pivotal part in encouraging my Dad's courage and making this a productive day. #Grateful

Excellent customer service and the staff was friendly and personable. Considering having them to…read morecustomize my wedding rings.

I just went to ask how much they could fix a brooch, they started to "fix" it, they damaged my…read morechain and they didn't solve it. They wanted it to be another day. They were not responsible for the damage. Be careful solo fui a preguntar cuánto me arreglaban un broche, la empezaron a "arreglar"me dañaron la cadena y no resolvieron. querían que fuera otro día, no se hicieron responsables del daño

I recently visited this cash-for-gold shop right outside my neighborhood, and I couldn't be happier…read morewith the experience. If you're looking to sell gold or silver in Fairfax, this is the place to go. The staff was incredibly honest and transparent. Unlike other shops, they took the time to explain the evaluation process, showing me the weight and purity of my items right there. They offered a very fair price based on current market rates. It's rare to find a business that prioritizes customer education over a quick sale. I will definitely be back for any future transactions!

Great service! Ali is very helpful. He calculates everything and gives you all the information. He…read moredoesn't pressure you and is very fair. I would come back again.

If you're looking to sell your computer, steer clear of this shop; it's a joke. They lack tech…read moreknowledge and don't even carry the latest models. I went in for a computer, and they tried to pass off an all-in-one as just a monitor . They stock old, low-quality computers, not the good ones. This is coming from a tech guy that works in IT. Plus, when I asked for the manager, he was sitting in the back claiming to be busy. Take your business elsewhere; this store's rating should be lower.

This place is trash, and most of the people working in there too. The younger girl specially…read moredoesn't know crap. They all like to mind each others business. They can't seem to not mind their own. IFFF you want decent customer service and to deal with someone who KNOWS WHAT THEYRE DOING, Ask for the store manager.

Sold some items in the shop. Owner was very honest and forthright with the deal. Took less than 5…read moreminutes. Very pleasant experience. Looks like a HUGE and interesting inventory on hand to browse. Need to go back soon!

I don't understand all of the negative reviews here. I came in for the first time last week to…read moresell some silver, including some commemoratives, and received very FAIR offers, having done research on the values beforehand. While I didn't think the value was right on a couple items, I simply took them out of the sale and the transaction went smoothly. If you don't like the quote, don't sell! They are a business that needs to make money and it's more likely that you're overvaluing your stuff. The person I worked with was very kind and professional, and I'm happy to support this local coin shop in this tough environment, given the recent (silly) tax changes in Maryland that will hurt these local stores.

I understand that you are running a business and want to maximize profits but if that means…read morecompletely lowballing your customers I am not here for it. Came in on Saturday February 2nd to hopefully sell my headphones. They were Beats Solo 3 Wireless Gold edition headphones in excellent condition comes with everything. The guy who handles the negotiations looked up the new and used price and everything was going good. Now a used pair of these headphones go for $160, how do you go from $160 to than offering me a mere $50...?? Will definitely not be coming back here for my business

I buy a lot of my expensive items here. They thoroughly test items and are very honest in pricing…read more It's worth coming in if you have any electronic items you're shopping for.