After driving 40 minutes to shop for squishes with my son, we arrived at Learning Express. The…read moreselection was solid, we had picked out a couple of their more expensive squishies ($20) and were still looking when we touched a squishy to see how it felt (it said "try me" on the box). Immediately I was approached by an employee and told I needed to purchase the item ($24.99 strawberry squishy) because I had touched it. We continued to shop and upon checkout was forced to purchase the strawberry even though I disagreed. The majority of their toys are being touched by customers but I was singled out and made to purchase the additional item because we had touched one as well? Because my son and I aren't white like the rest of the employees and customers that were in the store? Terrible customer service! To make things better, there is not such policy on their corporate site.

This is for the 4/4 debacle. I arrived and got in line around 5:55am. The line was disorganized,…read moreand bunched up all the way wrapped around the building. Up to 10 people were grouped up on the entire walkway while other civilized people lined up single or double file. At some point people started bum rushing their way to towards the store so a bunch of people cut and left lots of folding chairs behind. They allowed the people in front to buy 34 needohs each. For about an hour or more we saw big bags full after big bags full walking out and we knew they would run out. Not one time did we see any employee come out and walk the line to see how long it was. When one of the ladies near me went to ask the owner why they aren't limiting she was supposedly told that they tried but the people were saying why can't we buy 34 when the people in front did. When I went to cypress the IG post said 2 per style but the owner walked the line before the door store opened and let us know it was 2 total per person and everyone understood. It is your business you can change the policy at any time. Have a backbone. Instead of pleasing all of those scalpers you disappointed hundreds of people including kids who wokeup early on a Saturday. Eventually when the owner told everyone they were sold out she caught flack for it and cried and walked back into the store, locked the door and turned the lights off. Literally was crying. I've seen you respond to reviews saying this was your first shipment of needohs, we know that's BS just by looking at your IG posts. You also follow other learning express accounts on IG and can see the lines they had during drops. If you didn't then that's your failure as a business owner and just a lack of awareness on your part. Overall the Cypress location is the most organized out of the Houston area learning express stores. The town and country was pretty good too because they limited to 6 per person total. I hope you learn from this experience.

The staff was friendly and knowledgeable. Pretty busy for a Friday morning, especially with only 2…read morestaff on duty. Super convenient to have a paper cutter ready for me to use.

Extremely Disappointed with Office Depot in Conroe…read more We came in without much knowledge about how to use the self-service printing system and asked for assistance. Unfortunately, the staff was completely unwilling to help at first, repeatedly telling us that everything had to be done online. After persistently asking for support, someone finally stepped in--but by then, the order had already been processed and was sent to the wrong location. To make matters worse, we're still not sure where the order actually went, and no one could give us a clear answer. We were simply trying to order business cards, and the lack of customer service and guidance made an already simple task extremely frustrating. This was one of the worst customer service experiences we've had. Would not recommend this location if you're looking for help or clear communication. Very disappointing.

Second floor = kid paradise. Books for "reading," cute backdrops for photos, and enough Legos and…read moretoys to completely forget the books exist. Perfect little time-killer (for kids... and your sanity).

Went so well very nice people. Hug Ni by jjdhfjjdbhfjjrjdhii hi rhjrhjrjhrhfhjfjrjbfjhdheheread more

Fast and they now the right battery for the jeep. The replacement took 6 min and the technician was…read morevery polite and helpful

I needed a could of batteries replaced on a Sunday. Hours stat10 am to 5 pm. I arrived at 10:20 am…read more Sign says, " oprn". Lights on and video on. Doors locked. No one inside .​

Excited to see a new BAM! The store is super clean and well organized. Great prices on rare pieces…read moreand the owner was willing to keep an eye out for getting more of certain piece for us as well. The only downside was the check out process took a while for a cash transaction. The person checking us out asked if we wanted our change which seemed odd. Usually I feel it is on the customer to say if you don't want change and it being a retail store I didn't see a need to tip. I am confident this will work itself out as staff gets used to the store flow and I realize cash transactions are less common in general so they may not have experienced that before. Will still come back and look for new products!

This place is awesome!!! We brought my kids here and one of them essentially demanded we have his…read moreparty here. He paid the deposit and the kids had the best time!!! They got to build cars and race them. Then they got to build a mini fig to bring home!! Tom is an outstanding host and we are so happy we came here! 10/10 would recommend.

I had a Kuerig single coffee maker and the pod blew up - I took it back to exchange it - manager…read morewas not nice and told me I needed a receipt and box for an exchange !!! I called corp - the customer service person told me no box needed but must have a receipt . I have returned things before with no receipt ! The coffee maker is not even 5 months old ! I asked when there was a change in policy - he hesitated and said it was not a change in policy just an update !! Really ? I will not buy another appliance from there again - because I don't have enough storage to keep all receipts and boxes !

Whatever you do, don't get your oil change done here. They are idiots and have no clue! They didn't…read morehave enough oil to put in my car as it was already parked in the garage and said "oh well we can charge you extra for the smaller bottles since we don't have the bigger bottle in stock" really? WTH ... any other day I would've just taken it somewhere else, but then the manager said "if you go get the oil down the street at AutoZone, I won't charge you for your oil change" well you shouldn't I was there for two hours never again!!!!