Service is beyond SLOW. Servers are inattentive, brought the wrong order after waiting and ETERNITY

I was so disappointed. We are visiting and not familiar with this restaurant. The menu describes portions that seemed very large, so we asked the waiter for guidance. We each ended up ordering an item of the entree menu (half chicken and meatball stew), which could have fed 8 people! At the end of the meal, I talked to the manager about the quantity of food and he essentially said "we don't judge how much people will eat." I can understand that if all customer isn't directly asking questions about the portion size. In this case we did ask and were completely oversold. Bummer! read more

I attended an event in their cute upstairs event space. It was cozy and nice for a small gathering with two large individual bathrooms for your party. The food was decent with sauces and dressings on the side which was nice for people trying to eat healthy. The pizza was thin and crunchy but wasn't on any warming serving equipment, so was on the cold side when we started eating. I think it would be great warmed up. There was a bar available upstairs with a small pour of wine for $8.5 and mixed drinks and beer, and the bartender was there when the food was out. There weren't assigned servers it seemed it, several people coming up periodically so we stacked our plates after appetizers and before dessert to make room but they were kind when they got around to cleaning up. Overall, it was a nice setting and spread, with a struggle for street parking but worth a nice afternoon. read more

This restaurant was good, pre COVID. The food quality has since changed, as has the service. Portions are different, things are pre-made, and while the ambience seems good, when your food arrives cold 5 minutes after you order it, it certainly isn't fun anymore. We've tried reaching out to management but they don't care for feedback. We are sad as this was our favourite place. read more

The Carbonara pizza is by far my favorite thing on the menu. They typically do a great job with making pizzas but there are times when the pizza was over cooked and the topppings are sparse. But for the most part the pizza is great for the price. The management is also super friendly and helpful with correcting issues and making sure the customer is satisfied. They have a great beer selection as well, which pairs nicely with the pizza and other delicious dishes. read more

Great pizza with a simple but neat atmosphere. We started with a family Caesar salad which said was 4 but could feed 6. Very tasty. The chicken and turkey soup bowl was great along with the fried meatballs. My cheese ,pepperoni and banana peppers pizza was real good. read more

LOVE eating at Gallo. I have been here several time, and every time, it's fantastic. In my opinion, they have the best penne vodka in the area. Tonight, we started with the arugula salad for the table. It's made with arugula, pine nuts, Parmesan and balsamic vinaigrette. We love this salad! The family size is more than enough for a table of four. For dinner, I had the penne vodka (always!) with a chicken cutlet. The sauce is so creamy and full of flavor, and he cutlet was perfectly crisp! For dessert, we shared the brownie with vanilla ice cream. It's served in a mini skillet--so cute, and the brownie was warm and decadent. We will definitely be back!! :) read more

Dined on the outdoor patio during the COVID-19 quarantine. We ate there around 4:00 PM and at that time no one else was on the patio. Staff wore masks and ask that you wear them when inside too. It looked as if the tables were set far enough apart to accommodate social distancing, and with a large part of the deck being covered you had respite from the heat while being able enjoy the outdoors. Started with the banana pepper dip. It had a bit of a kick, which I appreciated, and the seasoning on the bread strips was fantastic. It is on the smaller size, so maybe two max if you're splitting it, or perfect on your own with a salad or other appetizer. It will be hot when it comes out, so you may want to give it a second to enjoy all the stringy, cheesy goodness. Went with the grape tomato and balsamic specialty pizza. Very thin crust and charred to perfection. While not a combo topping I would normally go for it was executed well. I enjoyed the meal, setting, and staff service. Would definitely come back if I'm in Lewiston again! P.S. They have sauce jars for sale if you want to try crafting your own at home - though how can you beat their baking method? read more

Sorry the food was served luke warm and was overpriced and not very good. Ordered a pasta dish and fried meatballs, which were hard,dry and cold. Pasta hardly had any sauce. Beautiful atmosphere though. read more

Excellent! Six stars if there were more! The wood fire pizza had a thin crispy, delicious crust, was done perfectly, AND tasted amazing. I ordered the eggplant, the sauce was really really good, the whole meal and outdoor experience was top notch! I am vegan and order plant based choices, this place didn't disappoint! I always prefer Family Owned and Operated, and you get the sense of cooperation, caring and love, they really care!! I will definitely be returning! Best restaurant in Western New York! read more

Gallo Coal Fire Kitchen - Pizza Near Me - Lewiston, New York

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Can't comment on the food since we walked out. Got seated, and waited 15 minutes to be acknowledged- never happened. We voted with our feet. Waitresses waked by numerous times and not one said anything like the usual pleasantries. The entire staff seemed to be fixated on cutting up the pizzas that come out and hit the cutting board that is in the wrong place. Don't think we will be back. read more

Stopped in on a Friday night for pizza and wine. It was very crowded, but we were able to sit at the bar while we waited for our table. When we were seated we had a very fresh salad, delicious meatballs and fresh delicious pizza. Will definitely return. read more

I wanted to like this but it was a miss on a few levels. Menu was not great , several items were not available and the waitress told us after we were ordering. The restaurant was kinda dirty , and the most important part , the food was not good. Wouldn't go again sadly read more

Our sales team came for dinner at Gallo and loved it! We had meatballs, pizza (amaz!) pasta with Amatriciana sauce and my absolute favorite eggplant - a MUST HAVE for any eggplant lover! Delicious food from beginning to end! Service is just as outstanding as the food. We cannot wait to go back! read more

We had a delicious dinner here on July 14th! We tried various pasta dishes, pizza and apps, all very good! Our server was sweet & attentive, we'll definitely be back next time we're in town!! read more

We have been for dinner at Gallo about 10 times. The previous 9 times the service and food were outstanding. Their wood fired pizza have great crust and fresh ingredients which makes them stand out from other pizzerias. This time we ordered a salad and pizza to go on March 18th around 6 pm. The salad wasnt dressed as per the menu. The pizza was disappointing as the crust taste was off. The pepperoni was greasy and bled all over the cheese which was uncharacteristically bland. What made matters worse was we have no phoned the restaurant 4 times to voice our displeasure and have yet to hear back from anyone in management. Lets just hope this was a one off bad experience and not what we can expect going forward. read more

This restaurant seated us quickly when other places were "booked," and we were needing to eat at the end of a day of hiking the whirlpool park. This restaurant has changed to a Mexican menu. Simple, yet the food was charred and distasteful. Stomach ache followed. The service was not aware of us after we'd paid up front (you pay before you get your food). They showed no interaction or interest to anyone in the place. Wish I had gone to the grocery store and bought a peanut butter and jelly. read more

The restaurant was bright and nicely decorated, we ordered 2 pizzas and app, first the app, it was the caponata, it was disappointing, it was bland and weak. The bread that accompanied it was cold. The caponata was warm which is different, the dollop of ricotta didn't help it. One of the pizza was the Carbonara, the other was Salsicha both similar in flavor. I was expecting a crispier crust but the heavy sauce and toppings made it soggy. Service was friendly and attentive. read more

Awesome Awesome Awesome. Cannot recommend this place enough. The menu is worth exploring and trying different items, don't be pigeon holed to a go to dish, you will enjoy ! read more

Decided to use some gift cards. Very nice interior. Waitress was great and friendly. The food was pretty good. Had garlic Parmesan wings and pizza. Drinks were good but I thought expensive. With tip, $70. Had $50 in gift cards. Would we go again? Debatable read more

Have been here before and lived it!!! Seating here right now and can not believe how bad this place has become. They screwed up my pizza and told me they would immediately remake it. Still waiting and everyone at my table is finished. read more

That Margarita pizza was just what I was looking for. When I lived in Las Vegas, I had a similar pizza at a place called settebello. With an arugula salad. My only wish was that the arugula had a lemon dressing option. Pizza was excellent. Will definitely order again! read more

Great place!!! The pizza was sooo good, the drinks were sooo good and the service was great! They have a great menu, and you can pretty much put anything on any pizza you want! The prices are also good! My fiancé is a tough critic on pizza and he said "we will be back here very soon" so this place is a winner. The restaurant decor is so cute, and very clean! Great place, can't wait to go back and try other things! read more

Gallo Coal Fire Kitchen - Pizza Near Me - Lewiston, New York

Well went to Gallo Pronto, what a disappointment. A muffin is $4 and might I add they are not homemade, definitely from the food distributor and was served barely thawed out. So unless you want a frozen over priced muffin, I suggest many of the other coffee shops in town. What a rip off. read more

we we're very disappointed in the food given the cost. we had the penne pesto with diced tomatoes. we got three cherry tomatoes cut in half and canned pesto. it's was not fresh and had no flavor at all. we also got the red sauce, which was canned tomatoes with no flavor at all. it was so disappointing. the food wasn't "bad" it just had no taste. the best thing about it is it was still kind of warm. we also ordered some pizza bread and received cold burnt pieces of pizza dough with no oil or seasoning or flavor at all. it was like chewing cardboard. Super cute place. not so great on the pasta dishes we tried. read more

My son and I decided to give this place a try for the first time.....First impressions. When you walk thru the door the Restaurant is stunning. With a clean modern look the decor makes it really feel welcoming. The Coal Fire oven burning in Plainview from anywhere on the dinning floor makes it really sell that your going to get a fantastic pizza. The server was friendly and attentive, seeing to our needs. We ordered the Bavarian Pretzel with a Beer Cheese sauce for an Appetizer..... The Pretzels were warm, Chewy and delicious with the taste that only comes from fresh out of the oven. For our Entree we had the Maragrita Pizza the sauce was good with fresh mozzarella . Also not for sure but I think a Maragarita Pizza is suppose to have full Basil leaves on it and I think It was topped with either Cilantro or coriander. It was still very good and we enjoyed the pie. I would recommend it, planning to come again and sample some of there other specialty pizzas... read more

Gallo Coal Fire Kitchen - First time Margarita Pizza.... Delicious!!! - Pizza Near Me - Lewiston, New York

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Amazing restaurant, even better food! Portion sizes are HUGE so I'm not sure why I see reviews saying they are not... I absolutely love the pizza and gnocchi. So many family recipes on the menu which is awesome. You regularly see the owner and other family members working, which means food is always good and carefully watched so it's nothing but perfection. The drinks are also tremendous, Gallo Fashion or even a dry martini will always be on point. I used to eat here almost twice a week when my husband and I lived in state! Can't wait to be back, thanks Gallo! read more

Food was okay. Got a pizza and the chicken pesto sandwich for dinner. Tasted and looked like something you could easily make at home for much cheaper. Prices are a bit steep for the portions. What was phenomenal was the stuffed pepper dip. That was great. But everything else was just "meh". There are way better restaurants around that area than this place. read more

If you are looking for great quality food that is always fresh, with fantastic service and reasonable prices this is your place. The staff and owner are very accommodating for large or small parties and treat you like family. This is my family's favorite spot in Lewison, delicious food. read more

We went on the night of the Lewiston Jazz Festival fundraiser. There was a mix-up with our reservation- not the fault of the restaurant - some knuckleheads had rudely just taken the seats. In any event, the staff handled the matter smartly and we were soon seated and able to enjoy a delicious meal prepared and served promptly under very demanding circumstances. Tim Toohey read more

This is my new Favorite in Fabulous Lewiston NY! Pizza just like Italy - hip staff- great wine list! Go! Ps: coal burning ovens give that great charred crust - a true Italian experience read more

Gallo Coal Fire Kitchen - Wow what a great wine list by glass! I love this wine! Go there for a glass Amarone- rare treat! - Pizza Near Me - Lewiston, New York

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This place looks nice but the food has zero soul. The pizza was just ok and the other dishes tasted super blah. This isn't real Italian food it's not even Olive Garden read more

Stuff of dreams pizza in Lewiston. No reason to long for New Haven. Fabulous Broccoli Rabe and Sausage, delicious Margherita with added mushroom. Hats off to Michael Hibbard and David Murphy for a great opening! read more

Gallo Coal Fire Kitchen - Broccoli Rabe pizza - Pizza Near Me - Lewiston, New York

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Great food. Awesome place. COVID has done nothing but challenge these small businesses but hopefully they prevail. Great place

What a great addition to Lewiston !!! Love the small plates, after having bariatric surgery I feel like this is the perfect place to go, and not feel like an outsider watching everyone eat huge plates. I order the meatballs and still have some to take home ! read more

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This was a great little find. We came with a fairly large group, and we were accommodated with a smile. The pizza was delicious. Calamari, too! Great staff, good service. Thanks for a nice evening! read more

Pizza was ok took along time to get our drinks. The place was very noisy couldn't hear the people sitting at our table could not hear each other. Would not recommend if you are in a hurry read more

Food was not great. Service was poor. We are on vacay and were not in a rush, so we dealt with the horribly slow service. However, any other person who experienced such service would probably walk out. We shared the caesar salad, Calabrian wings, and Ama... pizza (the one with caramelized onions, fontina, and pancetta). I also had a red sangria which was super sweet. The salad was so-so, tasted like your typical caesar. My husband is a wing fanatic and did not like the wings (too soggy) which were super hot and came with no ranch or blue cheese dip. We asked for ranch, but they were out. Blue cheese was the only option. We were desperate. They brought out an individual Ken's plastic tub of blue cheese. Super let down. The pizza finally came out and was really salty. Overall bummer. $60+ later and we both walked home disappointed. Don't waste your time. read more

Gallo Coal Fire Kitchen - Ken's blue cheese tub - no fresh dressing here! - Pizza Near Me - Lewiston, New York

Great food, atmosphere and very nice people! Plus, they have live music on Thursdays ( maybe other nights too?) Cheers! read more

This is going to be a review of two separate visits or attempted visits. We went here for dinner on Saturday, January 20th. We were shocked at the how loud the place is. It's like being in an incredibly noisy nightclub. My husband and I truly could barely hear each other. It's so loud that my husband couldn't hear the server and I had to finish his order based on his eating preferences. The food is ok. And that's it. Just ok. Truly nothing special and it came out just hot enough. The space is tiny. The tables are extremely close together which didn't help the noise level I'm sure. This place used to be a gas station. The inside is attractive but for some reason the acoustics are just awful. There was one couple diagonally behind us who were leaning across their table and cupping their hands over their mouths in order to be heard. After we left our ears were ringing like we had been in a noisy nightclub or concert for hours. Since we hated the atmosphere so much we really only ordered enough food to get us out of their quickly and ended up going down the street to Center Cut Steakhouse where we had appetizers, cocktails, and dessert. It's a much nicer dining experience. But....we wanted to give this place another chance on the food so we figured we'd order a pizza. We ordered it last night Jan 27th. What a mess. I went online to check their menu and they had an "order online" option. Knowing how loud the place is I figured this would be a better bet than trying to yell at whoever answered the phone. So I placed the order and I figured since they've got a zillion degree oven there was no need to wait long at the house. Here's where things fell apart.... My husband drove to the restaurant, walked in, and told the person who came to the hostess station that he was here to pick up a pizza. Guy -- (sounding confused) What's your name? Husband -- Anderson Guy -- how did you order it? Husband -- my wife ordered it online Guy -- But did she use.....(some number) Husband -- I don't know what you call it but she was on your website Guy gets someone else Woman -- How did you order the pizza? Husband (getting irritated by now) -- My wife ordered it online Woman -- ...Because we tell people who call to order that it takes 45 minutes Husband -- I didn't call to order it my wife ordered it online Woman -- Well it will take 45 minutes we don't have your order Husband walks out. In short....don't go here. There food is ok not great. It's a shame because the pizza sounds really good from the reviews but really, I don't recommend you going here unless you don't mind dealing with this incredibly loud place and food that's just ok. And forget about ordering takeout from there since they're too busy to process the order and their own systems don't work. It's ok if you don't take orders from your website but don't have your website set up to seem like you do. BTW, I got an order confirmation from the system and my husband's credit card was charged. So now we've got to call the credit card company to reverse the charge. A total pain in the neck. We'll never go back and won't even attempt takeout. A completely awful experience. read more