I don't write very many reviews. So I am not an "Elite" reviewer.
Something has to be well above or well below par before I ever take the time to write a review.
In this case, the experience here was so bad it prompted me to write this.
I would never recommend this establishment to any others. In fact, I would warn them against going here.
We wanted to take my brother-in-law out for his birthday and asked him to choose any restaurant of his choice.
Since he had a craving for a rib eye dinner he thought a place named "The Cask & Cow" would have something to his liking.
Unfortunately, this was not the case.
My brother-in-law ordered the K. C. Ribeye and requested "basic" mashed potatoes as a side.
Unbelievably, they only offered sweet mashed potatoes or french fries for a choice.
I would think his "regular mashed potatoes" request would be a staple for any decent restaurant. So, right from the beginning, it didn't seem to start out well.
I ordered the salmon entree which included basmati rice, zucchini and squash. My wife ordered a pasta dish entree.
When our food arrived, I looked at the plain clump of rice on my plate and tried a forkful. It tasted like flavorless Uncle Ben's rice.
I was kind of surprised that there was no spice or flavoring to the rice because it didn't seem to pair well with the entree, being bland as it was.
When the server came back around I questioned her about it, asking if it was normal, was something forgotten, does the chef just serve tasteless rice with this?
I didn't get much of a response other than sorry. I usually wouldn't question it but it was so tasteless that I wanted to ask because it seemed unusual to serve something so tasteless. It was like something I gave to my dog when he was sick. Plain white rice.
Maybe if you had a curry dish or some other sauce but this was very uncreative on the chef's part. Ok, he's now demoted to a cook, next he can move up to a dishwasher.
Then, I tried the zucchini and squash. OMG, it was so peppered, it just about ruined my taste buds for everything else. So, over-spiced zucchini and squash and flavorless rice. Not a good start.
The salmon was ok but the other parts of the meal diminished any favorable thoughts I had about the salmon.
I didn't dwell on this because we wanted our brother-in-law to enjoy the experience that we were expecting him to have for his birthday.
I kept it to myself but in the back of my mind, I regretted what I ordered.
Ok, above and beyond all that, this is why I am writing this review......
We asked my brother-in-law how he liked his rib eye steak and he said it was tasteless and not close to anything he's had before that was decent. That was early in to the meal.
About halfway through, he spit out a piece of gristle from his dinner. Then towards the end of his dinner we all heard a loud "Crunch".
He had bitten down on a bone in the rib eye. It was so loud I asked him if he chipped his tooth. He double checked and said he didn't but this totally ruined the experience for all of us.
We didn't make a scene or hoopla about this but we did tell the server about this when she returned.
Her response was a weak "Sorry to hear that".
We are not complainers but my wife (who usually says nothing) asked her to please tell the "chef" about this.
The server, Katie, said she would tell him but no one ever came out. No manager, no chef, no one. So is this supposed to be acceptable and "Sorry about that" is what you get.
We paid the full bill and yes, I still left a tip for Katie. But we all decided that we would never return here and obviously, would never recommend this restaurant to any other of our friends or family.
In fact, we would go out of our way to dissuade them from ever going there. Especially, when there are so many other restaurant choices in the area. read more