The quality of their washing and dishwasher machines have declined in quality over the years and…read moreit takes several weeks for a tech to come out and make repairs if you have a warranty program which I would highly recommend. For our dishwasher that broke a few months back it took several weeks for a tech to show up. When he did, he put back our dishwasher off center. I would recommend going to another retailer and not dealing with Dracut.

I've needed a new dishwasher since November. We went to Dracut Appliance in Tewksbury on a…read morerecommendation from a friend who purchased 4 appliances from them and it was a perfect experience! I went with a price range in mind and Jeremy our salesperson was able to get us a great dishwasher in the ball park of our budget! The best part is that Dracut Appliance delivers, removes the old dishwasher, and sends their own plumber to install. All for a very reasonable price! I love a reasonable one shot stop without the hassle and stress of having to coordinate everything myself! The plumber and his apprentice were efficient and kind! I will absolutely return to Dracut Appliance and I highly recommend them if you need a new appliance!

My hvac fan motor died. It was a Lennox product and they are difficult to deal with. Sun Rlectric…read morewas recommended to me so I pulled the blower assembly and drove to Lowell. I talked with Gary and he showed his knowledge of the trade and made a recommendation that I accepted. In 2 hours I was on my way home with a functioning fan at a fraction of the cost for a new assembly. They were thorough, polite, knowledgeable and eager to find a solution. In 30 years working in building trades I never saw anyone who compared.

I went there years a go and today i went there to get a motor and remember why i don't go there…read more,bad service and walked away with a poor attitude last time for me and i will not recommend to do business with this company

Kenny is always quick to respond and is always on time. He works quickly and is matter of fact…read moreabout what's needed.

Third time with Kenny saving the day. One of the burners on the stove wasn't working, and he came…read moreout the same day we spoke. Only glitch was the part (a valve) was slow in arriving from the distributor. Nevertheless, the morning after it arrived, Kenny was back out and everything is working fine!

$130.00 just to come out to the house. Doesn't include parts and labor. I don't call that…read morereasonable as advertised. And I'm in the same city.

My refrigerator was having temperature issues, so I called WSH to come take a look. They came and…read moretold me I need a temperature gauge. We scheduled the install which was not in-expensive, and after a day the same problem persisted. They came back to look at the fridge again and then told me I need a condenser. We scheduled that service, and then after some additional due diligence they told me that I now actually need an entirely new circuit board. I subsequently had them install that, and after another day the same problem persisted. They then came again and told me I need a new seal and a part for the door. After about a week the same problem persisted. The owner was not willing to guarantee his work. He did keep sending them back to trouble-shoot the issues, however I did have to pay for the majority of the parts and labor with the exception of the last install. I spent just under $1,000 dollars and I still have a broken refrigerator. I would not recommend this company; they don't guarantee, and they rob their customers. Absolutely terrible!

Abe was very helpful, knowledgeable and kind. He went above and beyond and way out of his way to…read moremake sure that I had the right vacuum at the right price. He also taught me all the features and answered every one of my questions professionally and personably--he even carried it out to my car for me. I'll never go anywhere else for my vacuum needs.

Abe is fantastic, knows his vacuums and honest about everything, shows you the technical part of…read morethe vacuum explains in detail. I highly recommend Vacuum plus. I'm very happy with my Sebo!

Taylor and Paul were a pleasure to deal with. He diagnosed the problem quickly and rush ordered the…read morerequired part. All costs were discussed up front, no surprises. He went above and beyond doing some extra things, just as a courtesy. Not just professional, but very kind as well. I would recommend them without hesitation.

Quick with response! Reasonably priced! And had my fridge working quickly! Even had a loaner part…read moreto keep my fridge working until my part came in! Would definitely recommend and will use again with any appliance repair

Fred from Derry Appliance Repair was excellent. He quickly diagnosed, ordered parts, and returned…read moreto fix the broken fan in our double oven and was professional, knowledgeable, and efficient throughout the process. He explained everything clearly and left the area clean when he finished. Highly recommend him if you need reliable appliance repair!

repairman came over and did nothing and charged me $125. Said nothing was wrong. I called as…read morewasher was not emptying and cycles were not happening. Lid did not lock, etc. charged for doing nothing.

We recently had new toilets installed from Lowe's and we were fortunate to have the O'Neil Family…read moreInstallations do the job. They were friendly, professional and efficient. I would highly recommend them for any handyman or installation project. Thank you Chris and Aiden!

Chris is awesome. Efficient quick and tight priced. Called him to install a dishwasher and got it…read moredone quickly