Very good, could have recommended costly repair but after some diagnostic work and research told us…read moreto trash the fridge/freezer and buy new.

Over the past 10+ years, I've had Phil come over to work on all of our major appliances. Whether it…read morewas the range, washing machine, dryer, or dishwasher, he's always done a great job at a fair price. He's punctual, knowledgeable, efficient, friendly, and also funny.

From start to finish, both times, they were professional, friendly, super efficient service. I…read morerecommend Thibodeau Appliance Repair highly! They respond immediately and showed up at the time they said and fixed the problem on the spot

Prompt professional service for my washing machine. Tech asked appropriate questions prior to…read moreservice call regarding the broken dial in question. Made sure he had in stock n available before arriving at my home. Dad had serviced a refrigerator at my home years ago. Son carrying on where his dad left off!

Avoid at all costs! Booked an appointment online, missed a full day of work and technician never…read moreshowed up. I have a confirmation email so I called the office. Woman said she doesn't see appointment and doesn't know what happened. Unbelievable

Extremely disappointing experience. The staff were rude and dismissive, making it nearly impossible…read moreto schedule service. They acted as though helping a customer was a favor, not a responsibility. Communication was poor throughout. I've decided to take my business elsewhere.

Great work, very thorough. Friendly and professional. Will use again. Easy online appointment…read morebooking

Top-notch five-star service from start to finish! Our Whirlpool dishwasher stopped working and we…read morerandomly chose 1st Choice since it was a local company. So glad we chose them! Alfredo diagnosed and repaired the issue quickly and efficiently. In addition, he and Rose exemplify the true meaning of "customer service" with their friendly and professional interactions and fully satisfactory outcome. 1st Choice is now our first choice for any appliance repairs that we will need in the future. We highly recommend them to anyone seeking superior appliance repair!

Very responsive and excellent communication. Service person…read morewas very helpful. Cost was competitive.

*First time customer review* Azamat at Pegas Appliance…read moreRepair Immediately responded to my project request in yelp. I have only used the project functionality once before but ended up using someone else. My normal repair go-to did not pick up the phone so I thought why not? They literally responded in under a minute. What's that saying the early bird catches the worm? Normally, I check out the business and see how many reviews they have do a little research but I was in a hurry so I asked how much and when they could come for a refrigerator repair. They said they could come the same day, And the price was right comparatively. (Diagnostic fee is 95$ which will go towards the repair cost.) There was some back-and-forth about when they could come and we decided on the next day. Adam showed up on time, was very polite and fixed our issue! Our Refrigerator had a lot of condensation and it turns out the fan was not working. He could've just said we needed a new fan and charged us for it, but he went beyond that and went through the back panel and noticed there was something unplugged and then the fan started working in our refrigerator is working great! I have so much respect for honesty and integrity. I highly recommend using their service I believe from the other reviews that they are a new service and they deserve all the new business! Finding trustworthy repair services can be hard and I'm glad I found Pegas and will absolutely be using them in the future, and you should too!

Thankfully we have an old school Brick and Mortar appliance store in the area. These guys know…read morethere stuff and will get you the RIGHT parts that actually fit. Knowledgable expert advice too. You wont be sorry.

Bought a small part. Charged more for shipping than part was worth. It was the wrong part and…read morethey won't return it. Bad service. Will NEVER buy anything from them again.

Accept the fact that my new range is defective. A known problem!…read moreSince the very first day it was delivered, it has smoked and smelled horribly. Ruined our Thanksgiving dinner. Three service calls and temperature is innacurate, even after being calibrated. The worst part is the oven continues to smoke heavily and stinks up the house and makes food inedible. This is not a mouse issue. This is a bad range. A promised call back never came. I cannot express how badly this experience has gone. I would tell others to shop elsewhere and definitely not buy a KitchenAid range! Shame on you!

I've had several friends for whom this is the go-to appliance place, so we thought we'd give it a…read moretry. We weren't greeted and had to announce what we wanted. One salesman told us to sit while he printed out what was available. We were really surprised at how much more expensive their items were than other vendors such as Lowe's, Home Depot, and Barons. Furthermore, they offered no financing incentive deals; it was pay in full for delivery. And, even more furthermore, their extended warranty was far more costly than the other companies. NO THANKS, DRACUT APPLIANCE!

Brian was great! He fit us into his schedule without a prior appointment the day of! He did an…read moreamazing job stacking our washer dryer in under two hours. Couldn't recommend him enough!

Came and fix oven with little fuss Showed up on time and…read morecleaned up after himself. Got information needed to fix other appliances for another visit.

He was very rude over the phone. He actually laughed at me when I asked to repeat the charges…read morebecause I wasn't grasping how he charged. Not professional at all. Don't waist your time!!!

I John B laundry…read morerepairs came here on time and fixed my dish washer.He did a timely repair. I appreciate everything about John Laudrey Repair.