Awesome family company, always there when you need them for your appliances, fair prices, great…read morefamily, I've had them doing my repairs for years, I'd never change to anyone else, thank you Thibodeau Appliance Repair, Janet Marques

Excellent service. My mom's dryer was repaired quickly at a very fair price. Thank you!read more

My dryer at my business was not working. When you own a…read moredoggie daycare and you are drying 5 loads daily, it becomes a bigger problem. I called several places and was told, they could come out next week, which was not soon enough. I called Mr. Appliance in Tewksbury and they are mine/your Best Choice. They were professional, prompt, reasonable and even told me the technician name. Damien came and fixed the dryer, he ordered a knob which was not supposed to arrive until next week. Today, Damien returned with a knob! He we

Do not use this company - they misrepresent who they are and what they will do. they never…read moreconfirmed the appt, never showed up and after 48 hours my call record, appt made and why, totally disappeared from their system. Use a local business where you schedule with an employee of the company. My rating is NO Star.

Great work, very thorough. Friendly and professional. Will use again. Easy online appointment…read morebooking

Top-notch five-star service from start to finish! Our Whirlpool dishwasher stopped working and we…read morerandomly chose 1st Choice since it was a local company. So glad we chose them! Alfredo diagnosed and repaired the issue quickly and efficiently. In addition, he and Rose exemplify the true meaning of "customer service" with their friendly and professional interactions and fully satisfactory outcome. 1st Choice is now our first choice for any appliance repairs that we will need in the future. We highly recommend them to anyone seeking superior appliance repair!

Very responsive and professional! Excellent service all around. Service location: Cohasset, MA.read more

Very responsive and excellent communication. Service person…read morewas very helpful. Cost was competitive.

Thankfully we have an old school Brick and Mortar appliance store in the area. These guys know…read morethere stuff and will get you the RIGHT parts that actually fit. Knowledgable expert advice too. You wont be sorry.

Bought a small part. Charged more for shipping than part was worth. It was the wrong part and…read morethey won't return it. Bad service. Will NEVER buy anything from them again.

I've had several friends for whom this is the go-to appliance place, so we thought we'd give it a…read moretry. We weren't greeted and had to announce what we wanted. One salesman told us to sit while he printed out what was available. We were really surprised at how much more expensive their items were than other vendors such as Lowe's, Home Depot, and Barons. Furthermore, they offered no financing incentive deals; it was pay in full for delivery. And, even more furthermore, their extended warranty was far more costly than the other companies. NO THANKS, DRACUT APPLIANCE!

Accept the fact that my new range is defective. A known problem!…read moreSince the very first day it was delivered, it has smoked and smelled horribly. Ruined our Thanksgiving dinner. Three service calls and temperature is innacurate, even after being calibrated. The worst part is the oven continues to smoke heavily and stinks up the house and makes food inedible. This is not a mouse issue. This is a bad range. A promised call back never came. I cannot express how badly this experience has gone. I would tell others to shop elsewhere and definitely not buy a KitchenAid range! Shame on you!

Brian was great! He fit us into his schedule without a prior appointment the day of! He did an…read moreamazing job stacking our washer dryer in under two hours. Couldn't recommend him enough!

Came and fix oven with little fuss Showed up on time and…read morecleaned up after himself. Got information needed to fix other appliances for another visit.