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    13 years ago

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    Best Buy - Flower Mound - Best Buy - Flower Mound

    Best Buy - Flower Mound

    (84 reviews)

    $$

    Best Buy is still in the game, but I'm not sure for how long. The shelves are regularly sparse or…read morebare these days and selection is random or slim; hopefully not taking the same path as Fry's. I still come to Best Buy to try to keep the business afloat because I like having a store close by that has something I can get today rather than wait for shipping, but this appears to be a diminishing reality. Best Buy appears to be raising their prices rather than posting prices at the traditional "Best Buy" price, which was usually a reasonable local price (not beating mega-online stores, but close enough to pay extra for convenience). It looks like their model has turned into the 'high-price posted so you can haggle it down by showing that (fulfilled by*) Amazon has it cheaper' model. Quite frankly, I'm tired of that game. I hate haggling, but I also hate the visible expectation of it. If every other store has it cheaper, why are you the "Best Buy"? I bought something there today. It was $20 more expensive than Amazon where I could get it by tomorrow with free shipping. $20 more than on the manufacturer's site as well (also with free shipping). That is about the most I'm willing to pay for convenience. I'm still trying, Best Buy... but please stay competitive without the need for the customer to haggle, it makes it very hard to refer people if I know I'm sending them in to a garage-sale like experience.

    Worst experience EVER with this Best Buy! Spoke to Manager…read moreand he was not willing to be helpful about a $35 restocking fee on an item that was a gift! NO compassion at all for the customer or the situation. It is completely unacceptable to charge this fee on an item that he informed me would not be "restocked" any way especially when the box was only opened long enough to realize it was not the correct product needed.

    GadgetWrench - electronicsrepair - Updated June 2026

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