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G & G Marble Granite

5.0 (3 reviews)
Closed • 8:00 am - 6:00 pm

Services - G & G Marble Granite

Countertop installation

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7 years ago

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Marble Builder Direct - $423 for new uncut piece

Marble Builder Direct

(23 reviews)

Old Brooklyn

At first, I was amazed at the selection. I was there for a couple hours just trying to find the…read moreright granite for my kitchen. Once found, I scheduled an appointment for a measurement and tech arrived promptly. I asked for a specific install date and they made it happen. Installation was flawless, very professional, very respectful of my house and the techs cleaned up after themselves. The granite is beautiful and I love coming home to my new kitchen look daily. Farhad is awesome and the prices and quality are great.

Our experience with them was terrible, first the guy measured wrong, and the counter was off by 10…read moreinches(short). This was the first sign of trouble. Sorry, the first sign of trouble is when they demand full payment before the install. Then, the evening before the install, scheduled for the 4/10, they call and say they need the stove top for an accurate measurement but that will delay it until Saturday the 11th. They did show up and this is when we found out it was too short. They installed 2 of the 4 counters but had to take the other 2 back to the shop with them. I called on the 13th and they said it would be ready by the 17th. I called on the 17th and was told it would not be ready until the 20th. Again, they did not show up on the 20th. Finally, they showed up on the 21st and installed the counter. So, on the 11th they tore out the existing counters/sink/stove and now it is 10 days with no kitchen. Throughout this time all the communication was one way. Me, calling them to find out what the hell was going on. Now they were always polite, "Oh we will work with you" More BS. There was no sense of customer satisfaction for our inconvenience of missing work and having to arrange multiple people's schedule to accommodate them. I also asked for some reimbursement for the pain and suffering and was told we don't do that. DO NOT PAY UP FRONT, as you will just get the runaround.

G & G Marble Granite - countertopinstall - Updated May 2026

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