The cabinets and countertop were beautiful! Too bad they recommended Ron Sterner construction and…read moreconsulting! He walked off without finishing my kitchen and walked off with my material we paid for! Going to court!

Walked into their "showroom". There were at least 5 employees and no other customers. No one…read moregreeted us or asked if we needed help. Never been to a business that was more unwelcoming. If they are this unprofessional with walk-ins, can't imagine what their customer service would be like once you are under contract. On an up note, glad we didn't waste anymore time with them, as their products on display were of mediocre quality and workmanship. Now, we understand the multiple negative review posts. Will find another merchant to handle our big project.

AMAZING! From the moment we contacted Bill about our kitchen project to when the install crew…read morewalked out of our house with a wave and a smile we could not have been happier with the experience. The staff was friendly, helpful and kind. They went out of their way to make sure that not only did we get the counters we were hoping for, but they did it all with a smile and an obvious desire for our satisfaction. We recommend Classic Countertops LLC for any type of project you might be working on! Big ups to John and Steve for their work in taking care of our new countertop and our home during installation.

Awesome experience, Classic Countertops did a beautiful job measuring building installing our…read morecountertops. We couldn't be happier. Professional Crew . No high pressure sales. Forget the big box stores and hire local businesses .

Everything as a company they don't respond or show up on time it been 3 months only finish have the…read morework and got paid upfront

We hired Alex and the Forte team to remodel our master bathroom, with a special focus on the…read moreshower. They did a wonderful job--on time and on budget. Years later, when the shower door failed, they replaced it promptly. Their work is excellent, and they always follow through on their promises. I highly recommend considering them for your next project.

One of the worst experiences I have ever gone through…read more Our sales presentation was misleading. We did not receive what we thought we were given. Our project was delayed almost 3 months because of the poor quality of cabinets. They delivered us damaged cabinets that took 3 weeks to be remade and shipped back. We waited and waited, only to discover that our replacent cabinets were broken once again. Another 3 weeks delaying our project. Owner Tom ignored us during this process. Sent him email after email of the pictures of our broken cabinets. No reaponse until he realized that this would continue to manifest above the circus they already pit us through. We wanted a refund for the additional out of pocket expenses they caused us. Tom would not respond until I had to go to the post office and send a certified letter and file a complaint with the BBB. Worst attention to detail I have ever seen. One of the deliveries actually occured when I wasnt even home. And Tom simply apologize that he forgot to check his email. Could go on and on. Please dont make the mistake we made. Go to a place that understands how to treat a customer.

Terrific attention to detail on our master bathroom remodel. Used them again a few years later to…read moreremodel the rest of the bathrooms in our house. Wonderful work and finished product.

We ordered carpet for our church from National Design Mart in Medina, Ohio, and we were very…read morepleased with the look, quality and price. National worked well with us on the date and time for the scheduling of the installation. The crew from National that installed the carpet was very professional and did an excellent job in a very timely manner. The church members were more than pleased with the carpet, installation, price and how everything was handled . Thank you to Chris and the crew that helped make our church a beautiful place to worship God. Thank you all.

Do not buy from here. We've have 4 separate issues with purchasing flooring for 1 single room…read more Still hasn't been resolved after 6 months. Staff is unhelpful and unconcerned. This place is a joke and is useless.

We wanted to replace all countertops in our kitchen. Melissa Donahue made the experience extremely…read moreeasy. Many choices of quartz to view and able to bring home samples of ones we liked. Having that option made the choice easy. Melissa was very knowledgeable, pleasant and sought to make it an excellent experience.

Service Requested was fantastic quality of counter tops perfect value excellent they did a…read morefantastic job installing countertops

I recently renovated my kitchen and I had nothing but a great experience with Freedom Design. The…read moredesigner/salesman that I worked with was Tom and he was fantastic. He replicated a design that I was interested in and priced everything out. While the price and product were fantastic I went with another supplier due to a color preference. I did end up, however purchasing my quartz countertop through Tom. The countertop was absolutely stunning and I could not be happier. I highly recommend Tom and his design abilities along with their product and customer service.

From the owner: We specialize in creating stylish kitchen and bath designs using our quality product offering to…read morefit our customers lifestyle and budget. We carry multiple quality cabinet lines from in stock cabinets to semi custom lines to frame-less and inset options.

At first, I was amazed at the selection. I was there for a couple hours just trying to find the…read moreright granite for my kitchen. Once found, I scheduled an appointment for a measurement and tech arrived promptly. I asked for a specific install date and they made it happen. Installation was flawless, very professional, very respectful of my house and the techs cleaned up after themselves. The granite is beautiful and I love coming home to my new kitchen look daily. Farhad is awesome and the prices and quality are great.

Our experience with them was terrible, first the guy measured wrong, and the counter was off by 10…read moreinches(short). This was the first sign of trouble. Sorry, the first sign of trouble is when they demand full payment before the install. Then, the evening before the install, scheduled for the 4/10, they call and say they need the stove top for an accurate measurement but that will delay it until Saturday the 11th. They did show up and this is when we found out it was too short. They installed 2 of the 4 counters but had to take the other 2 back to the shop with them. I called on the 13th and they said it would be ready by the 17th. I called on the 17th and was told it would not be ready until the 20th. Again, they did not show up on the 20th. Finally, they showed up on the 21st and installed the counter. So, on the 11th they tore out the existing counters/sink/stove and now it is 10 days with no kitchen. Throughout this time all the communication was one way. Me, calling them to find out what the hell was going on. Now they were always polite, "Oh we will work with you" More BS. There was no sense of customer satisfaction for our inconvenience of missing work and having to arrange multiple people's schedule to accommodate them. I also asked for some reimbursement for the pain and suffering and was told we don't do that. DO NOT PAY UP FRONT, as you will just get the runaround.