The merchandise is great but it's the service from their dedicated staff that's what is the most…read moreoutstanding. Trenale and manager, Tim, were awesome! They both went above and beyond to help us. They were friendly, knowledgeable and extremely hard-working. I wish the general workforce had their work ethic and energy. These two employees need recognized for their dedicated service. I'd give them a thousand thumbs up, if I could! Thank you and keep up the GREAT work!

They don't accept returns any more. If you have a project you better make sure you order exactly…read morewhat you require for your project because if you don't you are going to be stuck with whatever you buy.

friendly courteous knowledgeable staff and low prices. with lots of inventory in all flooring…read moreneeds. good selection in bath vanity

I was looking for flooring for a bedroom. The prices of flooring are very reasonable here, and…read morethere is a huge selection of all kinds of flooring. I settled for a waterproof luxury vinyl flooring with a beautiful oak grain, needed because I a have pet who likes to sleep in that room. There are many other sections for different rooms in the house, and I was impressed with the marble flooring as well as natural wood. As soon as I pulled up to cart these boxes, a young lady staff member, Emily, helped me to load them in. They were not that heavy but being I have a bad knee, I appreciated her help. Thankfully she also offered to help me hoist them into my car. Good service is what is important in finding a good store....and I can't wait to see how the flooring looks when it's installed.

Update after initial Review I called the number provided the…read moreday the owner left a response to this review, left a voicemail, and never received a call back from the owner. We did receive a call from their quality control manager. He was patient in listening to our concerns throughout our experience with the install and follow-ups. He came out a couple days later to inspect the installation. His conclusion was the seams were in spec. He said ideally, someone would have given us awareness of the difficulty of making the seams look good for this color and material combination. No additional discussion or follow-up was done based on this visit. From our perspective. At the end of the day, specs do not matter to someone purchasing high end carpet and paying a premium for installation. The only thing that matters is how it looks in the end. The seams are inconsistent with half being not noticeable, while major common area seams being very noticeable in many lighting conditions. Saying they are within specification can vary greatly and creeping up on the bare minimum of acceptable. I can guarantee you the majority of home owners paying $16,000 for carpet & installation are going to determine Floorz simply does not have high standards and is fine with providing the bare minimum to their customers. Original Review It is difficult for us to recommend Floorz based on our experience. TLDR Unprofessional installers, lack of oversight during installation, required additional fixes and corrections post install (many seams still show), no follow up once paid in full. Overview We spent $16000 with Floorz last December to get all of our carpet replaced. We paid 50% down and 50% upon completion of the core issues. 4 bedrooms, upstairs hallway, living room, and family room. All rooms were completely unfurnished. Pros We like the carpet we chose, padding, and color. The material was good quality and we would choose it again. When we communicated our concerns with how everything was left the first day, they came and picked up the carpet left on our front lawn. They came back to fix multiple areas of the carpet, stairs, closets that would no longer stay on or close properly, doors that were not put back on well, and vents that were popping out. These were not the original installers and made everything look a lot better than the initial install. Cons The installers left the house a complete mess the first day. They did not complete any room, left all the closet and upstairs doors in both bathrooms with our only showers. Constant cursing in Spanish until I called it out the next day. It was obvious we were actively living in the house. There looked to be no one overseeing or planning how a 2 day job would be done while we were living in the house. They left all of our old carpet on our front lawn on day 1 when we were told it would be hauled away. We would have never agreed to this since we have a HOA. When they were done on day 2, there were many issues all around. Required 2 follow-ups for carpet to fix a poor install on the stairs, multiple improper transitions to the hardwood floors, stretching of multiple areas of the carpet, many poor seams that are still showing after 4 months. 1 follow-up to repair closets and doors that were removed and no longer closed properly and all vents in carpeted areas that were popping out. While we were waiting for these fixes to happen, I received an unprofessional email stating to pay by the next day or it will be sent to collections. This was while we were already scheduled for the crew fixing the carpet on the stairs to come back with additional carpet since the first installers took all the extra with them. Conclusion They seriously need better quality control with who they are contracting out the installation. As a homeowner, I want a company that checks the work is done right. I shouldn't have to check the work, call all the discrepancies out, and ask for them to be fixed. If I was the owner, I would follow-up proactively around this experience to make sure it never happens again. No follow-up occurred after the final payment and I'm still bothered how these seams look after 4 months. I'm concerned about what level of warranty I actually have if this is how the initial install went.

We did not have a very good experience with Floorz in Strongsville. It took three times to just…read moreget the correct sample delivered. There were numerous delays in getting call backs. When we did decide to go with them, they measured incorrectly and didn't have enough materials which delayed the finishing of the floor. We did the tear out ourselves but they added on to the price for leveling materials which we felt should have been accounted for in the original bid. We really like the look of the luxury vinyl tile that we got but there are areas that squeak terribly.

We ordered carpet for our church from National Design Mart in Medina, Ohio, and we were very…read morepleased with the look, quality and price. National worked well with us on the date and time for the scheduling of the installation. The crew from National that installed the carpet was very professional and did an excellent job in a very timely manner. The church members were more than pleased with the carpet, installation, price and how everything was handled . Thank you to Chris and the crew that helped make our church a beautiful place to worship God. Thank you all.

Do not buy from here. We've have 4 separate issues with purchasing flooring for 1 single room…read more Still hasn't been resolved after 6 months. Staff is unhelpful and unconcerned. This place is a joke and is useless.

Great carpet! Awesome installers. Expert assistance picking flooring and carpet for our home. If…read moreyou're looking for new flooring visit Pucher's. They're great to work with!

Pucher's Design Center performs before and after the sale…read more Months of searching for new carpeting at stores throughout the Cleveland suburbs taught us most of what we did not like for one reason or another. By the time we remembered that Pucher's was right in our town we were ready to give up. We are so very glad we went to "just one more store." Pucher's had many of the same carpet samples we had rejected elsewhere, but it also had others we had not seen. It also had Claudia, who provided a higher level of customer service, including a great capacity for listening to and understanding our pain points and offering suggestions. Her visit to our home to see the existing palette, review the paint color changes we were about to make, and to better understand our life style, was refreshing, and a very helpful game-changer. With her help we selected 1,638 square feet of carpet that hit all our important points and bought it at a competitive price. The Pucher's Carpet Installation Team was described to us as simply being the best. An easy claim but hard to believe without prior experience, so we were both skeptical and hopeful when installation day arrived. Carpet installers Tom and Dave were outstanding in every way. The installation plan was built to meet our needs for moving furniture; coordinating with our pool table experts to disassemble and reassemble our pool table on site; and maximize our comfort during the four days allocated for this installation. Tom and Dave were conspicuous experts in the use of carpet, padding, tools, skill, generosity and humor. We were amazed at the quality and speed of their transformation of our floors. Through it all they answered our sometimes-foolish questions with thoughtful answers that educated us as well as making us smile. We give Pucher's 5-stars for helping us make the best carpet selection for our needs, plus another 5-stars for having the Tom and Dave carpet installation team, whom they accurately described as "the best." Thank you, Pucher's-owner Ari Schabo, for setting such a high standard for customer care and service. It exceeded our expectations in every way. We can honestly recommend Poucher's without reservation and invite them to give prospective customers our phone number, or to bring them to our home to see the quality of their work first-hand. Respectfully, Robert and Darlene Schaefer

carpet cleaner cat will you remove cheetah pee?…read morefrom cheetah girls, sure. Having been very disappointed by my previous carpet cleaning service at a location that shall remain nameless, I was looking for a new professional carpet cleaner that specializes in commercial applications. I contacted Cheetah from their website. The next day, a gentleman came by to measure and bid the job. The price was very fair, and actually slightly less than my previous carpet cleaner. I scheduled the cleaning for this morning, but was also given 4 different scheduling options. The Cheetah truck showed up exactly on time. So far so good. The same man that came out to bid the job was also the technician. He came with an assistant as well. Even though it is not a particularly large space, they took almost 3 hours to clean the carpet. The result was spectacular. The carpet looks like new, even in the heavily traveled areas. The also use a blower/fan to quickly dry the carpet. The funkwater that they extracted was heinous. It looked like road tar. When they finished, I took out a white handkerchief and rubbed it on the carpet. It stayed white. I took my hanky to the highest traffic area and really dug it into the carpet. IT. STAYED. WHITE. Look no further. Carry on...

From the owner: Cheetah Floor Systems, Inc. provides commercial floor cleaning, sealing and refinishing services…read moreincluding VCT floor stripping and waxing, warehouse floor cleaning as well as concrete grinding and surface prep in Cleveland and Akron, Ohio. We also specialize in commercial and industrial concrete polishing and offer flooring solutions such as floor coating removal, concrete floor repair, concrete cleaning and sealing, control joint filling, terrazzo floor restoration, natural stone cleaning and polishing as well as installation of epoxy and polyaspartic concrete floor coating systems.

Good pricing and great service!!! Very good product. I will shop there again.....service was also…read morequick.

Visited Building 9 recently. This place is great. They sell new building materials at a deeply…read morediscounted price. If you're going to build or modify anything related to your home, I'd start looking for materials here first. If you can't find it here, no problem, go to Home Depot, Lowe's, or your favorite home improvement center. You'll pay more at the other places, so always check here first due to the low prices. When I visited, they had a good selection of windows, doors, flooring, and moulding. They had a limited selection of ceramic tile and sticky carpet squares. Unfortunately, they didn't have the style of flooring that I was looking for, but I was happy to learn of this place and I will be visiting in the future to check for materials for home improvement projects.

I can't believe I'm the first person to review Brothers North! It's been open for a little bit, not…read morequite a year, but long enough that there should be more Yelp buzz about it -- it's always busy when I'm there, and it has a really good feeling. It's also so different from the original Brothers Antique Mall, which is more like a traditional "antiquey" antique mall full of Old Stuff. There's old stuff here, but it's all got a place. It feels curated. There's home decor, old antiques -- a lot of farmhouse and chippy paint type stuff, cottagey stuff -- and there's candles and clothing. And books! Antique books, new books, art books, cookbooks, fiction, there's a wonderful variety. It's not a huge bookshop, but there's a lot of interesting and beautiful books here. It looks a lot more countryish on the outside, but the selection is definitely more boho and interesting. It's like an upbeat decor shop, the kind of place you can pick up a funky vintage piece or an upcycled new decor or handicraft, and have a fun time doing it. I've been there twice now, I like the feel, and I'll be back!

The team here always knows how to put together a beautiful arrangement with my admittedly vague…read moreguidance. They never fail to please, putting in just the right colors and right flowers in a way that catches the eye and stays that way for longer than your average arrangement. Well worth the price, if you are lucky enough to live nearby.

I just bought flowers less than a half an hour ago, I paid $24 and for the price of two small…read morebouquets, I am not very impressed. One of the peonies was stapled to the brown lapsed. Most of the flowers are wilted already. I've previously bought beautiful flowers here before, but today was not very good.